Five poor listening styles are identified: spacing out, pretend listening, selective listening, word listening, and self-centered listening. These styles involve allowing one's mind to wander, making agreeing comments without paying attention, only listening to parts that interest you, focusing only on words without body language or emotion, and listening only from your own perspective. The document prompts reflection on which styles one engages in, what that says about them, how speakers likely feel, and how to improve active listening skills.