Get To Know Marlabs...
- 1. Get To Know Marlabs!
- 2. Robust Growth Award-winning global provider of IT services and BPO services Founded in 1996 in the US, headquartered in Edison, NJ More than 1,500 professionals worldwide Presence in New Jersey, Pennsylvania, Georgia, Illinois, California, Canada, India Global Development and Training Centers in Pennsylvania and India 847% growth in revenue over the last 5 years Product Guiding Ethos US Based and Owned MCO Central – Software for Management of Workers Compensation Claims Customer Centric Engagement Model Most of Marlabs’ business from repeat/referral customers We are Who
- 3. Performance
- 4. INC 500 (2002 – 2006) Hall of Fame Deloitte Technology (2002 – 2007) Fast 50 VAR Business (2006 – 2007) 500 Top five Application Developers (2005), Fast Growth 100 (2008) Best Places to Work in NJ (2005) Deloitte Technology (2002 – 2003, 2006) Fast 500 Black Book Top 10 BPO healthcare revenue cycle mgt. companies (2007) NJ Finest (2005 – 2006) E&Y Entrepreneur Of The Year Finalist (2005 - 2006) Accolades The Software 500 (2008)
- 6. The three M’s! Marlabs
- 7. Human Capital Strategy Marlabs
- 8. People, Process and Culture Our
- 9. Culture Excelling employees Our leads to
- 10. Global Training Center Managing skills
- 11. CMMI Level 3 Quality Systems Striving for excellence Process and Quality Management Team Mix of best-in-class third-party tools and internally developed tools Based on industry standards such as SEI CMMI, ISO 9001:2000, ISO 27001, SAS 70, PMBOK, and PCMM Various development methods such as Waterfall, Incremental, Iterative, and Prototype
- 12. Service offering Clients by
- 13. Developed PDA data collection system for streamlining processes towards reducing cycle times and improving productivity. By replacing a cumbersome barcode reader based process with an intuitive PDA based system, the client was able to record data in real time and track clinical workflows. Solution for end to end management of Workers’ Compensation Claim Processing , from Injury Report through Case Mgt., Medical Bill Processing and Reporting Analyzed their current provider software portal and created single specification document defining all technical and business functionality - eliminating earlier system documentation gaps and making it easy to maintain and support the application in the future Successes! Client
- 14. Supported replacing of their existing Market Surveillance system . The legacy system used to experience substantial downtime. The new system enabled uptime of over 99%, increased performance to handle more transactions, and reduced operational costs. Built a BI solution that provided complete and accurate aggregation of domestic and international equity positions and improving system response time by over 20%. Application for managing and executing detailed media plans nation-wide eliminating manual tracking of media activity and enabling the fine-tuning of media plans for maximum ROI by factoring results from own media activity as well as competitive activity Successes! Client
- 15. Automated and improved the clinical study management process, electronically capturing and retaining all clinical study data, and mitigating the challenge faced in reviewing huge volumes of medical data Built a global event scheduling system that replaces disconnected departmental systems to manage worldwide events through an online web portal Successes! Client
- 16. Performance
- 17. Marlabs Corporate Office Piscataway, NJ
- 18. Marlabs Global Center of Excellence Bethlehem, PA
- 19. Marlabs Global Center of Excellence Mysore, India
- 20. Marlabs Global Delivery Center Bangalore, India
- 21. Marlabs has established mature processes as well as robust internal controls Deliver quality products and services: Achieved SEI CMMI Level III Certification On the road to SEI CMMI Level V Institutionalized continuous process improvement…Quality is a “continuing journey” Safeguard customer data and mitigate risk: SAS-70 is an auditing standard developed by the AICPA Our internal controls have been assessed and verified to be SAS-70 compliant