A library visit is not just a number
The value and impact of public libraries
Christian Lauersen
Director of Libraries and Citizens Services
Roskilde Municipality, Denmark
Twitter: @clauersen
The Library Lab: https://christianlauersen.net/
NAPLE Forum 2021
A library visit is not just a number: The value and impact of public libraries
A library visit is not just a number: The value and impact of public libraries
A library visit is not just a number: The value and impact of public libraries
A library visit is not just a number: The value and impact of public libraries
A library visit is not just a number: The value and impact of public libraries
A library visit is not just a number: The value and impact of public libraries
New Public Management..
.. vs. the bigger picture
A library visit is not just a number: The value and impact of public libraries
Library statistics says something about the use of libraries,
but not neccesaily something about the value of libraries
We need a new language for the value of libraries
and what it means to citizens and society
Method and design
“It is only once we have started with individual experience
that we can then work outwards, and understand the
kinds of benefit that culture may have for society, for communities,
for democracy, for public health and wellbeing, for urban life and regional growth”
- The Cultural Value Project (2016)
The scaffold for a new language
4 dimension of cultural impact:
The emotional: Awakens feelings and thoughts
The intellectual: Creates conversations and reflections
The creative: Inspire and motivates us to create
The social: Self-cultivation/bildung, belonging and
community
Start with the individual experience!
Data: Quantitative and qualitative
What is a library to citizens?
Programs
Collection
Guidance
Physical facilities
Haven
The public library is a
haven in everyday life, where citizens find
room for contemplation and
take time for themselves and each other
Perspective
The public library is a crediable communicator
of knowledge and gives citizens enlightenment
and critical perspective on life
Community
The public library is a place where citizens
experience togetherness – alone, or with
others – and were they experience that
materials and facilities are a common
property without financial barriers
Creativity
The public library is a source
of inspiration, stimulates
imagination and help
motivate citizens to try new
things
Staff
Help from staff at public libraries
holds significant impact; The staff is the
human face of the library and serves for
many as a relational point of reference in
the local community
Trust
The public library is a place where
can you trust what you see and hear
Next steps
Releasing the design
Creating a new language:
• Political arena
• Library and cultural professionals
• Traditional media
• ‘Soft’ media
Context
Change the language of the value of the
public library in context of society
Thanks for listening
Christian Lauersen
Director for Libraries and Citizen Services
Roskilde Municipality, Denmark
Mail: cula@roskilde.dk
Twitter: @clauersen
The Library Lab: christianlauersen.net
Library Planet: libraryplanet.net
Instagram: @librarylovestories
Seismonaut: https://seismonaut.com/

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A library visit is not just a number: The value and impact of public libraries

  • 1. A library visit is not just a number The value and impact of public libraries Christian Lauersen Director of Libraries and Citizens Services Roskilde Municipality, Denmark Twitter: @clauersen The Library Lab: https://christianlauersen.net/ NAPLE Forum 2021
  • 9. .. vs. the bigger picture
  • 11. Library statistics says something about the use of libraries, but not neccesaily something about the value of libraries We need a new language for the value of libraries and what it means to citizens and society
  • 13. “It is only once we have started with individual experience that we can then work outwards, and understand the kinds of benefit that culture may have for society, for communities, for democracy, for public health and wellbeing, for urban life and regional growth” - The Cultural Value Project (2016)
  • 14. The scaffold for a new language 4 dimension of cultural impact: The emotional: Awakens feelings and thoughts The intellectual: Creates conversations and reflections The creative: Inspire and motivates us to create The social: Self-cultivation/bildung, belonging and community Start with the individual experience! Data: Quantitative and qualitative
  • 15. What is a library to citizens? Programs Collection Guidance Physical facilities
  • 16. Haven The public library is a haven in everyday life, where citizens find room for contemplation and take time for themselves and each other
  • 17. Perspective The public library is a crediable communicator of knowledge and gives citizens enlightenment and critical perspective on life
  • 18. Community The public library is a place where citizens experience togetherness – alone, or with others – and were they experience that materials and facilities are a common property without financial barriers
  • 19. Creativity The public library is a source of inspiration, stimulates imagination and help motivate citizens to try new things
  • 20. Staff Help from staff at public libraries holds significant impact; The staff is the human face of the library and serves for many as a relational point of reference in the local community
  • 21. Trust The public library is a place where can you trust what you see and hear
  • 24. Creating a new language: • Political arena • Library and cultural professionals • Traditional media • ‘Soft’ media
  • 25. Context Change the language of the value of the public library in context of society
  • 26. Thanks for listening Christian Lauersen Director for Libraries and Citizen Services Roskilde Municipality, Denmark Mail: cula@roskilde.dk Twitter: @clauersen The Library Lab: christianlauersen.net Library Planet: libraryplanet.net Instagram: @librarylovestories Seismonaut: https://seismonaut.com/