This document discusses key performance indicators (KPIs) for an accounts receivable analyst position. It provides examples of KPIs, performance appraisal metrics, and job skills and responsibilities. It also outlines steps for creating KPIs, common mistakes to avoid, and how to design effective KPIs linked to organizational strategy. Different types of KPIs are defined such as process, input, output, leading, lagging, qualitative and quantitative. The document is a reference for setting up a KPI system to evaluate the performance of an accounts receivable analyst.