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Achieving Balanced Agile
Testing:
The 3-Pillars and Beyond
Special Guests
Michael Cooper, CSM
Bob Galen, CSC
Brought to you by:
Introductions
Michael Cooper, CSM
Chief Quality Officer, W3 LLC
Companies (Healthcare IT Leaders
and Run Consultants)
An acknowledged thought leader in QAT, Michael
was previously the software QA and Testing
evangelist for HP Software. He has also lead large
QA and Testing teams and initiatives at Healthcare
Providers, T-Mobile USA, FICO and Equifax. Mike is
a certified scrum master. He has spoken at
numerous industry events for testers including
StarWest and HP Discover, SAP/Sapphire, and he’s
a contributor to the latest World Quality Report
from HP.
https://www.linkedin.com/in/qacooper
Bob Galen, CSC
President and Principal Agile Coach
RGalen Consulting Group
Bob is an Agile Methodologist, Practitioner, Coach and
Author. In this role he helps guide companies and
teams in their pragmatic adoption and organizational
shift towards Scrum and other Agile methods and
practices. Bob regularly speaks at international
conferences and professional groups on topics related
to software development, project management,
software testing and team leadership.
http://www.linkedin.com/in/bobgalen
3-Pillars of Agile Quality &
Testing
How is Agile Testing Different?
Impediments to Agile Quality
Who is responsible for Testing?
DoD – another view
Task:
•Implemented
•Unit Tested
•Code commented
•Code peer reviewed
•In source trunk
•In CI build
•Coverage met
•Standards met
•Tracked
•Other metrics?
Story:
•AC met
•All agreed tasks
done
•Functionally tested /
auto test built
•All known bugs fixed
•CI success, including
DB / config updates
•Smoke-tested
•Integration tested
•Tracked
•Documented for
user view
Sprint:
•End date met
•Stories demo’d
•UAT complete
•Retro held and
documented
•Product backlog
updated
•Exploratory testing
done
•Performance (etc.)
tested
•Regression suite
updated and
verified
•All bugs closed or
postponed
•Installation works
•Documented for
tech. view
Release:
•All agreed sprints done
•Integration tested /
hardened
•Documentation
“tested”
•Install packages
complete
•Release notes
•Marketing collateral
•Regression test suite
complete
•Security testing
•PO sign-off
Agile Testing Quadrants
BrianMarick;LisaCrispin&JanetGregory
The Agile Testing Pyramid
Importance of Unit Testing
The 3-Amigos of User Stories
Place for Exploratory Testing
Scaling Agile to the Enterprise
Scaled Agile Framework™ Big
Picture
The Agile Release Train
Synchronized
Iterate
Iterate
Team 1
Team 2
Team 3
Team 4
Iterate
Iterate
Harden Iterate Iterate Iterate
X-team
Harden
Harden
Harden
Harden
Iterate Iterate
Iterate Iterate
Iterate Iterate
Iterate Iterate Iterate Iterate
Iterate
Iterate
Iterate
Internal
Release
External
Release
Docs,
Training,
Support,
UAT,
Comp.
Team n
…
Continuous Integration
Continuous Integration
Continuous Integration
Continuous Integration
Agile Testing Tools
Agile Testing Tools
http://www.softwaretestinghelp.co
m/15-best-test-management-tools-
for-software-testers/
Visual Feedback
Quality Assurance & Testing Costs
Defect Correction
20%
80%
Quality Assurance & Testing Costs
Defect Correction
Retail and Field Service Costs
Production Defect Correction
Liability
Warranty Costs
Damage to Brand
Campaign Damage
Revenue Leakage & Improper Billing
Churn caused by
poor Customer
Experience
Lower conversion rates on the web
Security Breaches
Increased Customer Support Costs
Excess Hardware Costs
Litigation & Penalties
HotfixPatch Deployment
Cost of
good quality
Cost of
poor quality
It’s all about the Customers
and the Business!
Questions?
Contact Bob and Michael
Bob Galen
Experience-driven agile
focused training, coaching &
consulting
Cell: (919) 272-0719
bob@rgalen.com
www.rgalen.com
Michael Cooper
IT Executive and Agile Quality
Consultant
Cell: (404) 428-5465
Mike.Cooper@RunConsultants.com
Mike.Cooper@HealthcareITLeaders.com
@QACooper
Thank you!

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Achieving Balanced Agile Testing

  • 1. Achieving Balanced Agile Testing: The 3-Pillars and Beyond Special Guests Michael Cooper, CSM Bob Galen, CSC Brought to you by:
  • 2. Introductions Michael Cooper, CSM Chief Quality Officer, W3 LLC Companies (Healthcare IT Leaders and Run Consultants) An acknowledged thought leader in QAT, Michael was previously the software QA and Testing evangelist for HP Software. He has also lead large QA and Testing teams and initiatives at Healthcare Providers, T-Mobile USA, FICO and Equifax. Mike is a certified scrum master. He has spoken at numerous industry events for testers including StarWest and HP Discover, SAP/Sapphire, and he’s a contributor to the latest World Quality Report from HP. https://www.linkedin.com/in/qacooper Bob Galen, CSC President and Principal Agile Coach RGalen Consulting Group Bob is an Agile Methodologist, Practitioner, Coach and Author. In this role he helps guide companies and teams in their pragmatic adoption and organizational shift towards Scrum and other Agile methods and practices. Bob regularly speaks at international conferences and professional groups on topics related to software development, project management, software testing and team leadership. http://www.linkedin.com/in/bobgalen
  • 3. 3-Pillars of Agile Quality & Testing
  • 4. How is Agile Testing Different?
  • 6. Who is responsible for Testing?
  • 7. DoD – another view Task: •Implemented •Unit Tested •Code commented •Code peer reviewed •In source trunk •In CI build •Coverage met •Standards met •Tracked •Other metrics? Story: •AC met •All agreed tasks done •Functionally tested / auto test built •All known bugs fixed •CI success, including DB / config updates •Smoke-tested •Integration tested •Tracked •Documented for user view Sprint: •End date met •Stories demo’d •UAT complete •Retro held and documented •Product backlog updated •Exploratory testing done •Performance (etc.) tested •Regression suite updated and verified •All bugs closed or postponed •Installation works •Documented for tech. view Release: •All agreed sprints done •Integration tested / hardened •Documentation “tested” •Install packages complete •Release notes •Marketing collateral •Regression test suite complete •Security testing •PO sign-off
  • 11. The 3-Amigos of User Stories
  • 13. Scaling Agile to the Enterprise
  • 15. The Agile Release Train Synchronized Iterate Iterate Team 1 Team 2 Team 3 Team 4 Iterate Iterate Harden Iterate Iterate Iterate X-team Harden Harden Harden Harden Iterate Iterate Iterate Iterate Iterate Iterate Iterate Iterate Iterate Iterate Iterate Iterate Iterate Internal Release External Release Docs, Training, Support, UAT, Comp. Team n … Continuous Integration Continuous Integration Continuous Integration Continuous Integration
  • 19. Quality Assurance & Testing Costs Defect Correction
  • 20. 20% 80% Quality Assurance & Testing Costs Defect Correction Retail and Field Service Costs Production Defect Correction Liability Warranty Costs Damage to Brand Campaign Damage Revenue Leakage & Improper Billing Churn caused by poor Customer Experience Lower conversion rates on the web Security Breaches Increased Customer Support Costs Excess Hardware Costs Litigation & Penalties HotfixPatch Deployment Cost of good quality Cost of poor quality It’s all about the Customers and the Business!
  • 22. Contact Bob and Michael Bob Galen Experience-driven agile focused training, coaching & consulting Cell: (919) 272-0719 bob@rgalen.com www.rgalen.com Michael Cooper IT Executive and Agile Quality Consultant Cell: (404) 428-5465 Mike.Cooper@RunConsultants.com Mike.Cooper@HealthcareITLeaders.com @QACooper

Editor's Notes

  • #8: The Definition of Done is a crucial factor that guides team execution and delivery. This slide amplifies a 4-level variation for Done that is broad and powerful.
  • #20: The success of your business Is directly impacted by your Quality Assurance strategy Customer Experience and business process focus for Quality Assurance and Testing directly impacts your company’s future Risk avoidance \ Customer satisfaction \ retention \ brand nameC Cost avoidance \ Cost Savings Time to Market \ Dynamic Business BELOW THE LINE WHAT HURTS COMMUNICATIONS PEOPLE
  • #21: The success of your business Is directly impacted by your Quality Assurance strategy Customer Experience and business process focus for Quality Assurance and Testing directly impacts your company’s future Risk avoidance \ Customer satisfaction \ retention \ brand nameC Cost avoidance \ Cost Savings Time to Market \ Dynamic Business