Achieving Maximum Impact
Why Should the Boss Listen to you
Chapter 3
“Viewing the world from the perspective of management rather than
staff is the crucial prerequisite for establishing a sound relationship”
~James E. Lukaszewski
Ways to Achieve Maximum Impact
Gain and Keep
the Confidence
of Senior People
Focus first on
establishing trust
and common
interest
Mutual recognition of
trust and common
direction provides
the platform for fixing
shortcomings
Understanding the
boss’s perspective
shows small concerns
are far less relevant to
achieving the boss’s
goal
Ways to Achieve Maximum Impact
Speak
Management’s
Language
Each staff function has
worked to develop and
use a unique
vocabulary and
concepts that are
aligned to
management’s goals
Learning management’s
language will allow you to
explain knowledge and
information to operators
and execs in ways that is
better aligned with
management’s goals
It will also allow
you to limit ideas
and information
that is not
needed, and
focus on the ones
that are important.
Ways to achieve maximum impact
Work Against
Patterns that
Bother Bosses
Often times we fall into patterns that
we believe is aligned to our boss’s
goals when in fact we are only wasting
our time, our boss’s time, distract and
irritate executives and prevents them
from taking you seriously
Patterns to Avoid..and what to do instead
Avoid
Suggesting more ideas and concepts than can be
achieved or considered
Engaging in time-wasting conversations.
Offering information that is late, incomplete, or
inaccurate
Offering information that is already known
Giving partial input
Being less than candid
Failing to end meetings on time
Practice Instead
Focus on what needs to get done instead of ways
to get it done.
Keep meetings and conversation straight to the
point and focused on the task at hand
Remain transparent and punctual if trust is to be
kept.
Move on to the next task, repeating information
can waste time and show lack of knowledge.
Talk in terms of timeliness or priorities to avoid
wasting time.
Feedback and expectations
Feedback
By making sure you give useful feedback, you’re
ensuring that you are not only keeping the channels
of communication open, but that those channels
remain focused on company’s goals.
Expectations
You are expected to be the eyes and ears within the
company as well as:
Remain current and involved
Show discipline
Take initiatives and show willingness to work with
others
Remain one step ahead by anticipating all possible
outcomes
Analysis and Assessments
When analyzing perceptions of others remember to consider:
** What they are saying
** What they are feeling
Make appropriate comments about fellow employees when necessary.
Make suggestions about what is working and what can use improvement

More Related Content

PDF
Business communication day 1
PPT
Interviewing Techniques
PPT
Tips communication skills presentation
PPTX
Keys to Real Accountability that Drive Performance
PPTX
Bsbcmm401 asession2
DOC
Performance appraisal reviews
PPT
Business Communication Toolkit - Business Writing - Day 01
PPTX
Assignment 4 samantha vigrow final
Business communication day 1
Interviewing Techniques
Tips communication skills presentation
Keys to Real Accountability that Drive Performance
Bsbcmm401 asession2
Performance appraisal reviews
Business Communication Toolkit - Business Writing - Day 01
Assignment 4 samantha vigrow final

What's hot (20)

PPTX
Guidelines for Oral Business Communications
PPTX
The Champion Sales Professional
PPT
Counseling 206
PPT
Facilitator Skills - Guide
PDF
Why Emotional Intelligence Affects the Bottom Line
PPTX
Supervisory Toolkit - Goal Achievement & Task Management
PPTX
Giving & Receiving Constructive Criticism
PPTX
Being Assertive, Not aggressive or Passive
PPTX
Performance Management for HR Practitioners - Week 3
PDF
Effective Techniques for Conflict Management!
PPTX
Giving Feedback. chapter 40. A practical guide for medical teachers. Harden
PDF
Prague Agile Kitchen, Petr Zátorský - How to lead an agile team at a distance
PDF
Presentation for LCMC Final
PPT
Communication Strategies For Teams
PPT
Facilitation Versus Presentation
PPT
Week 6 Communicate
PDF
BEST WAYS TO MAKE GIVING NEGATIVE FEEDBACK A POSITIVE EXPERIENCE
PDF
Learn Everything You Need To Know About Making The Stage!
PPTX
Feedback
Guidelines for Oral Business Communications
The Champion Sales Professional
Counseling 206
Facilitator Skills - Guide
Why Emotional Intelligence Affects the Bottom Line
Supervisory Toolkit - Goal Achievement & Task Management
Giving & Receiving Constructive Criticism
Being Assertive, Not aggressive or Passive
Performance Management for HR Practitioners - Week 3
Effective Techniques for Conflict Management!
Giving Feedback. chapter 40. A practical guide for medical teachers. Harden
Prague Agile Kitchen, Petr Zátorský - How to lead an agile team at a distance
Presentation for LCMC Final
Communication Strategies For Teams
Facilitation Versus Presentation
Week 6 Communicate
BEST WAYS TO MAKE GIVING NEGATIVE FEEDBACK A POSITIVE EXPERIENCE
Learn Everything You Need To Know About Making The Stage!
Feedback
Ad

Similar to Achieving Maximum Impact (20)

PDF
{E0d418a3 dd50-40b0-a491-7b15b9d7485c} citrix-leadership_handbook
PPTX
Listen more worry less
PDF
Communication skills for_effective_leadership
PPTX
Basic management skills
PPTX
gad-COMMUNICATION-SKILLS-IN-WORKPLACE-AREA.pptx
DOCX
Communication of organization
PDF
You Caught Me Monologuing: Effective Communications in Security
PDF
8 Leadership Tips for Millennials
PDF
Communication Skills for Effective Leadership.pdf
DOCX
Chapter7.commwithcoworkers&supervisors
PPS
Professional Etiquette And Do Donts
PPT
Human resource management
PDF
Communication skills
PDF
Chapter 4, 6, and 7 summary
PPT
Leadership and communication
DOCX
Communicating The Essence of Organizational SuccessDr. Craig
PPT
Developing a Professional Identity
DOC
Memphis Business Journal.Maritz Research Poll Shows Employees Dont Trust Mana...
PPTX
Managing team 3 sep
PPTX
SECRETARY SKILLS.pptx
{E0d418a3 dd50-40b0-a491-7b15b9d7485c} citrix-leadership_handbook
Listen more worry less
Communication skills for_effective_leadership
Basic management skills
gad-COMMUNICATION-SKILLS-IN-WORKPLACE-AREA.pptx
Communication of organization
You Caught Me Monologuing: Effective Communications in Security
8 Leadership Tips for Millennials
Communication Skills for Effective Leadership.pdf
Chapter7.commwithcoworkers&supervisors
Professional Etiquette And Do Donts
Human resource management
Communication skills
Chapter 4, 6, and 7 summary
Leadership and communication
Communicating The Essence of Organizational SuccessDr. Craig
Developing a Professional Identity
Memphis Business Journal.Maritz Research Poll Shows Employees Dont Trust Mana...
Managing team 3 sep
SECRETARY SKILLS.pptx
Ad

Recently uploaded (20)

PDF
IKS PPT.....................................
PPTX
Knowledge Knockout ( General Knowledge Quiz )
PPTX
Sustainable Forest Management ..SFM.pptx
PPTX
3RD-Q 2022_EMPLOYEE RELATION - Copy.pptx
PDF
6.-propertise of noble gases, uses and isolation in noble gases
PDF
Unnecessary information is required for the
PPTX
Unit 8#Concept of teaching and learning.pptx
PPTX
NORMAN_RESEARCH_PRESENTATION.in education
PDF
PM Narendra Modi's speech from Red Fort on 79th Independence Day.pdf
PPTX
Phylogeny and disease transmission of Dipteran Fly (ppt).pptx
PDF
COLEAD A2F approach and Theory of Change
PPTX
FINAL TEST 3C_OCTAVIA RAMADHANI SANTOSO-1.pptx
PDF
MODULE 3 BASIC SECURITY DUTIES AND ROLES.pdf
PPTX
HOW TO HANDLE THE STAGE FOR ACADEMIA AND OTHERS.pptx
PDF
_Nature and dynamics of communities and community development .pdf
PPTX
Rakhi Presentation vbbrfferregergrgerg.pptx
PDF
public speaking for kids in India - LearnifyU
PPTX
Lesson-7-Gas. -Exchange_074636.pptx
PDF
Microsoft-365-Administrator-s-Guide_.pdf
PPTX
Literatura en Star Wars (Legends y Canon)
IKS PPT.....................................
Knowledge Knockout ( General Knowledge Quiz )
Sustainable Forest Management ..SFM.pptx
3RD-Q 2022_EMPLOYEE RELATION - Copy.pptx
6.-propertise of noble gases, uses and isolation in noble gases
Unnecessary information is required for the
Unit 8#Concept of teaching and learning.pptx
NORMAN_RESEARCH_PRESENTATION.in education
PM Narendra Modi's speech from Red Fort on 79th Independence Day.pdf
Phylogeny and disease transmission of Dipteran Fly (ppt).pptx
COLEAD A2F approach and Theory of Change
FINAL TEST 3C_OCTAVIA RAMADHANI SANTOSO-1.pptx
MODULE 3 BASIC SECURITY DUTIES AND ROLES.pdf
HOW TO HANDLE THE STAGE FOR ACADEMIA AND OTHERS.pptx
_Nature and dynamics of communities and community development .pdf
Rakhi Presentation vbbrfferregergrgerg.pptx
public speaking for kids in India - LearnifyU
Lesson-7-Gas. -Exchange_074636.pptx
Microsoft-365-Administrator-s-Guide_.pdf
Literatura en Star Wars (Legends y Canon)

Achieving Maximum Impact

  • 1. Achieving Maximum Impact Why Should the Boss Listen to you Chapter 3
  • 2. “Viewing the world from the perspective of management rather than staff is the crucial prerequisite for establishing a sound relationship” ~James E. Lukaszewski
  • 3. Ways to Achieve Maximum Impact Gain and Keep the Confidence of Senior People Focus first on establishing trust and common interest Mutual recognition of trust and common direction provides the platform for fixing shortcomings Understanding the boss’s perspective shows small concerns are far less relevant to achieving the boss’s goal
  • 4. Ways to Achieve Maximum Impact Speak Management’s Language Each staff function has worked to develop and use a unique vocabulary and concepts that are aligned to management’s goals Learning management’s language will allow you to explain knowledge and information to operators and execs in ways that is better aligned with management’s goals It will also allow you to limit ideas and information that is not needed, and focus on the ones that are important.
  • 5. Ways to achieve maximum impact Work Against Patterns that Bother Bosses Often times we fall into patterns that we believe is aligned to our boss’s goals when in fact we are only wasting our time, our boss’s time, distract and irritate executives and prevents them from taking you seriously
  • 6. Patterns to Avoid..and what to do instead Avoid Suggesting more ideas and concepts than can be achieved or considered Engaging in time-wasting conversations. Offering information that is late, incomplete, or inaccurate Offering information that is already known Giving partial input Being less than candid Failing to end meetings on time Practice Instead Focus on what needs to get done instead of ways to get it done. Keep meetings and conversation straight to the point and focused on the task at hand Remain transparent and punctual if trust is to be kept. Move on to the next task, repeating information can waste time and show lack of knowledge. Talk in terms of timeliness or priorities to avoid wasting time.
  • 7. Feedback and expectations Feedback By making sure you give useful feedback, you’re ensuring that you are not only keeping the channels of communication open, but that those channels remain focused on company’s goals. Expectations You are expected to be the eyes and ears within the company as well as: Remain current and involved Show discipline Take initiatives and show willingness to work with others Remain one step ahead by anticipating all possible outcomes
  • 8. Analysis and Assessments When analyzing perceptions of others remember to consider: ** What they are saying ** What they are feeling Make appropriate comments about fellow employees when necessary. Make suggestions about what is working and what can use improvement

Editor's Notes

  • #3: Photo cred: https://twitter.com/pixofworld
  • #5: Photo cred: http://plainlanguagenetwork.org/plain-language/what-is-plain-language/
  • #6: Photo cred:https://www.pinterest.com/pin/542965298798819291/ https://www.pinterest.com/pin/161003755404179918/