Most diabetes patients (71%) did not receive DR screening. Screening capacity was the major limitation, as screening all diabetes patients would use 99% of available visits. In-clinic eye support doubled screening rates from 22% to 48% and decreased screens done in the ophthalmology clinic from 96% to 45%. Barriers to screening included lack of continuity care, missed appointments, low referral rates, and mental health diagnoses other than depression. Comprehensive DR screening requires dramatically increasing capacity for screening and treatment, engaging more patients in regular diabetes care, developing tracking systems for missed appointments, and considering alternative screening methods.