This document summarizes a student group project submission on personalization and adaptation of web applications. It includes sections on content adaptation types (format, characteristics, appearance, size, encapsulation adaptation), examples of personalization on the L'Oreal Paris and Sittercity websites, why website personalization is important, and how personalization is accomplished through audience discovery, experience planning, and continuous measurement and improvement. It also outlines challenges to personalization like having non-actionable data, knowing who to target, and measuring personalization impact. The document was submitted by three students to their lecturer.
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