Additional Skills
- 1. Key Accountabilities: • Take a leading role in developing, deploying, and improve specific network element technologies and their interaction with Telstra processes and systems to deliver products and services to customer business units • Manage the translation of business requirements to deliver network elements into realisable products, services, or systems and/or networks infrastructure in a timely, high quality and cost effective way to ensure the operational capability to deliver reliable customer service. • Assess capability of vendor solutions and offerings to meet business requirements and manage vendor technology delivery. • Ensure technology solutions are integrated with Telstra’s activation, assurance and billing processes and systems, and meet operational requirements. • Assist with the development of technology guidelines and standards in the design and deployment of technologies. • Performing SME duties, representing Security Operations in key internal and customer projects as required. • Establish and maintain effective working relationships with key internal stakeholders, vendors and industry partners and where applicable, maintain agreed external stakeholders relationships relevant to the achievement of business objectives • Manage applications as required ensuring SLA’s are being met. • Be prepared to learn new skills as new tools are integrated into the team • Able to work with minimal supervision and Direction. • Customer Driven – Keep our promises. Be courteous and helpful. • Winning Culture - Know our competition. Act with urgency. • Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyses both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Some specific accountabilities of the role include: • Troubleshooting of Complex issues across customer technologies and their interaction to Telstra management infrastructure and core platform technologies • Maintain the level of information security required for this position, working on a strict need to know basis. Technical Skills: TCP/IP and associated technologies Strong knowledge of TCP/IP protocol and associated technologies. Able to perform, and understand, a network trace McAfee Support and Management of McAfee Change Management and Application White listing Support and Management of McAfee Vulnerability Manager Support and management of McAfee Anti-virus and Enterprise Policy Orchestrator
- 2. Tripwire Enterprise Detailed knowledge of the Tripwire Enterprise product including creating and modifying command output capture Rule using regular expressions on servers and network devices. Experience with creating and modifying raw log normalising rules using regular expressions and variable filters. Tripwire Log Centre Detailed knowledge of the Tripwire Log Centre product including creating and modifying command output capture Rule using regular expressions on servers and network devices. Experience with creating and modifying raw log normalising rules using regular expressions and variable filters. Network and application Vulnerabilities An understanding of the different types of vulnerabilities and how attacks happen Technical Security Expertise Proven experience and expertise in: • Security Incident Response principles • Network and Host Intrusion Detection / Protection / Prevention Systems (IDS/IPS) • LAN / WAN protocols, IP, TCP/IP, DNS, VPN’s, Switching Technology • Forms of Internet Abuse such as Hacking, DoS attacks, Address Spoofing, • Firewall, IDS and Security event technologies • Strong understanding of Information Security and Risk Management principles. • Proven knowledge and the ability to manage the appropriate integration of the following:- o Anti Virus/Anti Spam/content filtering etc. (gateway services) o Vulnerability Management Technologies o Distributed, multi vendor System and Application platforms o Event correlation technology o Routing / Switches (internetworking protocols and techniques) o Windows server technologies o Unix / Linux Operating Systems o PKI / Key Management disciplines o Information Security standards such as ISO/IEC27001 o Governments/defence security standards such as ACSI33 and ISM Unix Strong Knowledge of Unix operating systems Business Acumen • Experience in aligning business and technical requirements, to ensure the successful ongoing security management of new products and solutions. • High level of analytical / diagnostic, problem solving and decision making skills
- 3. • High level of knowledge and experience in the delivery of quality customer service. • Demonstrated ability to drive issues through to resolution • An understanding of commercial implications to business decisions. • A well-developed organisational understanding including inter and intra-team dependencies. • Demonstrated ability to work independently while still being a contributing member of a small team QualificationExperiences: Degree Educated with at least 5 years experience in IT Security Management in a complex IT Services environment. Deep technical expertise in IT security and IT Security Management process frameworks, tools and standards such as ISO 27000, ISO 31000, ISO27011, ITILv3, ASCII 33 & ISM. PCI DSS Strong working knowledge of global and local IT Security technologies with experience in the implementation and management at an enterprise level. Strong communication skills, verbal and written High level of Microsoft skills (Excel & PowerPoint) Baseline Security Clearance Experience in level 3 application support Troubleshooting of Complex issues that require the engagement of other security cleared personnel.