Dementian Guschov is the president and CEO of Andover Group and has over 30 years of experience presiding over hundreds of mediation and arbitration cases in construction, engineering, and design industries. Mediation allows parties to settle issues without litigation but they can withdraw at any time, while arbitration has a binding decision from the panel. Mediation tends to be faster but more personal, while arbitration is more formal like a courtroom but can provide a one-sided ruling.