Agile Development in Highly Regulated Organizations
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Celerity's lunch event highlights its expertise in agile consulting for highly regulated organizations, showcasing its digital and management consulting services. The document discusses the rise of agile adoption, benefits of agile methodologies, common roadblocks, and best practices for successful implementation. It also presents case studies demonstrating Celerity's successful agile transformations for various large organizations.
Agile Development in Highly Regulated Organizations
- 1. AGILE | Highly Regulated Organizations Welcome to Celerity’s Lunch Event
- 2. The best of creative, digital, and management consulting. All under one roof.
- 3. Founded in 2002 and headquartered in McLean, VA Flagship US subsidiary of AUSY $90M+ revenue in 2014 600 Employees 9 offices in the United States Average 30% year-over-year growth
- 4. Operate, Learn & ProtectCustomer Transactions & Interactions Customer Engagement & Acquisition What Our Customers Do
- 5. Digital Experience Create engaging online experiences that extend the reach of your customers Enterprise Technology Integrate and build complex applications using Agile methodologies Business Transformation Achieve organizational efficiency with solid business processes, IT security, and project management practices We are a Business Acceleration Consultancy
- 7. An Agile Primer What is Stopping You? Paving the Way Getting Started Tools; Frameworks; Methods Going Forward From Here Case Studies Agenda
- 8. Numbers, Manifestos, and Benefits — Oh My! An Agile Primer What is Stopping You? Paving the Way Getting Started Tools; Frameworks; Methods Going Forward From Here Case Studies
- 9. Since 2001, Agile adoption has soared from 1% to 88% of software developers using the methodology. You Have To Pave The Way For Success!
- 10. Agile Manifesto An Agile Primer What is Stopping You? Paving the Way Getting Started Tools; Frameworks; Methods Going Forward From Here Case Studies Individuals and Interactions over Processes and Tools Working Software over Comprehensive Documentation Customer Collaboration over Contract Negotiation Responding to Change over Following a Plan
- 11. AGILE Benefits Employee Engagement Productivity Project Success Improved Development Cost Speed To Market IT & Business Alignment Project Visibility Stakeholder Satisfaction Quality Decreased Defects +10% +16% +28% +32% +37% +39% +42% +47% +63% +70% +568% Value Delivered Through Features
- 12. What is Stopping You? Paving the Way Getting Started Tools; Frameworks; Methods Going Forward From Here Case Studies An Agile Primer Thinking About Agile? Tried Agile And Struggled? What Do You Feel Are The Biggest Hurdles To Overcome
- 13. AGILE: Common Roadblocks Do any of these sound familiar? “Normal” Metrics Audit Documentation Role UncertaintyDecision Making PMO Communication
- 14. Paving the Way Getting Started Tools; Frameworks; Methods Going Forward From Here Case Studies An Agile Primer What is Stopping You? Pave The Way To Success Work With The Doubters To Overcome Concerns Get People Excited Be Transparent
- 15. Paving the Way Getting Started Tools; Frameworks; Methods Going Forward From Here Case Studies An Agile Primer What is Stopping You? Start Thinking About Project Team Stake Holders Process Communication Goal Champion Metrics Success
- 16. Time to Take Action! Getting Started Tools; Frameworks; Methods Going Forward From Here Case Studies An Agile Primer What is Stopping You? Paving the Way
- 17. Best Practices Getting Started Tools; Frameworks; Methods Going Forward From Here Case Studies An Agile Primer What is Stopping You? Paving the Way Start Small Organize small, dedicated teams focused on delivery 1 Product Management Make sure you have a dedicated person to translate business to IT 2 Common Vision Create a common vision and charter for shared expectations 3 Product Backlog Build out a backlog that is at least 3-4 weeks of effort 4 Transparency Be transparent in your process—you’ll likely start on red and move to green. 5 Empowered Team Forget Command and Control. Give the team the ability to determine what’s best 6
- 18. Common Attributes Getting Started Tools; Frameworks; Methods Going Forward From Here Case Studies An Agile Primer What is Stopping You? Paving the Way Focus on the Team The right team members in the right roles focusing on important items. Team members should be positive, have flexible skillsets and thrive on challenge and change. Create a Cultural Bubble Create a “safe” place for the team to operate. Separate but don’t isolate! Incentivize Behaviors Think about success differently. Incentivize innovation and incremental change Enhance Communication Take transparency to a new level. Encourage interactions, post results and promote accountability Learn, Fail, Learn Again Allow the team to learn and try new things. Failure is ok. We learn fastest from failure and Agile practices encourage adaptation. Improve Rinse, repeat. Look at what’s working and what’s not and allow the team room to continuously improve and adapt.
- 19. So Many Options! Tools; Frameworks; Methods Going Forward From Here Case Studies An Agile Primer What is Stopping You? Paving the Way Getting Started
- 20. Handy Dandy Toolbox Tools; Frameworks; Methods Going Forward From Here Case Studies An Agile Primer What is Stopping You? Paving the Way Getting Started Agile ALM Dashboards Automated Testing Continuous Integration XP TDD Choose an Application Lifecycle Management tool that can create the metrics you need AND is suitable for your Agile teams Pull the data from your ALM and create visual metrics dashboards for your stakeholders Automate your testing. Unit, integration, and system testing can and should be automated. Integrate your code frequently. At least daily to ensure functionality is stable and quality is high. Extreme Programming. Multiple practices to increase efficiency and collaboration during development. Test Driven Development. Test first mentality. Write the test then write the code to pass the test.
- 21. AGILE: The Afterglow of Success So your pilot went well…now what?
- 22. Now What Going Forward From Here Case Studies An Agile Primer What is Stopping You? Paving the Way Getting Started Tools; Frameworks; Methods Reflect Retrospective with stakeholders, management, and impacted groups. Make sure you are all still on the same page with where this is headed Expand The Bubble Expand the boundaries of the culture bubble. Get more people involved in the Agile process Scaling How big is it going to be? There are multiple scaling options to choose from. Scrum, SAFe, LeSS, DAD, Nexus Project / Teams Got the scaling framework figured out? Make sure you have plenty of motivated people to be successful Budgeting Start socializing Lean Budgeting. Budget a product not individual projects. Improve Rinse, repeat. Look at what’s working and what’s not. Kaizen mindset!
- 23. New CHALLENGES Going Forward From Here Case Studies An Agile Primer What is Stopping You? Paving the Way Getting Started Tools; Frameworks; Methods METRICS Everyone comfortable with the Agile reporting metrics? Work to keep only what is needed. Audit How are your Auditors feeling about all this. Work with them. Keep them involved. Process Starting small keeps the process at a micro level. Is everything ready for the macrocosm? Communication More lines of communication for each leap towards Enterprise Agile. Infrastructure Do you have the back end systems in place, are your Agents getting trained on the new features? Are your environments configured and stable? Technical Debt How Much do you owe!
- 24. Case Studies An Agile Primer What is Stopping You? Paving the Way Getting Started Tools; Frameworks; Methods Going Forward From Here We have worked with some of the largest companies in the nation.
- 25. Top 10 National Bank/Credit Card Solution Provide Agile Pod teams using value-based pricing. Work within clients’ Agile framework (directly with Product Owners) to groom and prioritize backlog. Deliver 5-6 Scrum Teams annually (35+) Problem Mature Agile financial services organization needed capacity for 6-24 months. Benefit Achieve high productivity in short periods of time. Flexibility to rapidly expand and get new products to market faster
- 26. Major Energy Provider Solution Deployed Scrum team to manage, run, and develop an integrated solution. Developed and managed evolving product backlog based off stakeholder feedback. Problem Sales personnel not able to use complex back-end systems. Benefit Successfully deployed a mobile friendly, externally available web application on time and below budget. Coached the organization on Agile best practices
- 27. Global Insurance Company Solution Deployed Scrum team to provide additional velocity. Independently managed Product Backlog while soliciting needs of stakeholders. Problem Needed additional capacity for rapidly growing product backlog (Scrum). Benefit Refactored a major feature of the system to ensure application’s future scalability Trained and coached the client on Agile scaling philosophies.
- 28. Largest U.S. News Publisher Solution Digital Product Design team embedded with the client’s Product Owner. User-centered design process to ensure quality. Problem Needed to meet a critical deadline but lacked the necessary Product Development bandwidth. Benefit Concepted, designed and developed complex web-based membership service in just 5 months.
- 29. Global Media Non-Profit Solution Enterprise Scrum Team supports 7 overlapping digital products/services. Problem Needed additional capacity for rapidly growing product backlog (Scrum). Benefit Transparency of progress with client through demos and standup meetings. Average of 8 production deployments per mo. (vs. an average of 2 from other teams). Cost determined by value provided.
- 30. Questions?
- 31. AGILE eBook AGILE Dictionary AGILE Buyer’s Guide AGILE Blogsite AGILE Assessment Want to Learn More?
- 32. Thank you.
- 33. Appendix
- 34. A New Focus on Quality “Culture of Excellence” social integration Added layer of governance, reporting, and process controls Outsourced Onshore Development (scale/cost savings) Agile Methods (Speed/Quality) +
- 35. Benefits Of an Onshore Agile Model Get More, Faster Be Closer To Your Development Team Flexible Development Capacity Plug our team into your Product Development Lifecycle We’ll get your strategic products to market faster, better Centrally-located development centers or on-site teams Guaranteed Delivery Shared delivery risk and guaranteed quality with a proven governance framework We Call This “AGILENOW ”
- 36. Talent is Tight Efficiency Challenges Marketing, IT & Product are misaligned The product is complex Quality is Lacking Critical deadlines are missed Cost-Quality-Speed equation is off balance Agile adoption is floundering You need more development resources IT talent is difficult to find/retain Offshore is not a fit Customer demands are not being met There are 3 primary use cases for considering AgileNowAGILENOW TM When to consider
- 37. Celerity’s AGILENOW Approach Assess Development Environment Design Engagement Model Select Teams & Skill Sets Select Work Location(s)* Design Governance & Reporting Standards Monitor Continuous Improvement Plans Manage Development & Testing Process Manage Scope/Backlog *Location Options: Celerity on-shore delivery center, customer site, or a combination of the two. Celerity Customer
- 38. Team Structure TEAM 1: Senior .Net Developer .Net Developer QA Tester TEAM 2: Senior .Net Developer .NET Developer QA Tester (Selenium) Business Analyst/Proxy Product Owner Scrum Master Delivery Director 10 HOURS/SPRINT SME SUPPORT (Architect, Art Director, Scrum Coach, UX, Content Strategist, Process)
- 39. Approach will focus on quick response and build to demand Engagement Approach Kickoff Run Manage Align Evaluate Operate Begin Execution Develop Deliver Onboarding Gather Requirements Establish Processes
- 40. Kickoff / Engagement Assessment Operationalize AgileNow Structured Methodology Ongoing Sprint Execution Sprint Deliverables AgileNow Team Composition Onboarding/Ramp Up Timeline Remote/Onsite Management Engagement Approach
- 41. Daily Scrum Meeting Sprint Process Flow 24 Hours 3 Week Sprints Potential Shippable Product Increment Backlog ItemsSprint Backlog Product Backlog (Client Prioritizes)
- 42. Pre-Sprint Post Sprint Sprint Review, Demos Retrospectives Full functional & automated regression testing During Sprint Just in Time Reviews, “Fail Forward Fast” Automated Unit and Integration Testing Continuous Integration User Story Refinement Acceptance Criteria Definition of Done Non-Functional Requirements Scrum Team Level Quality Control
- 43. Pre-Sprint Post Sprint Full Feature Sprint Review, Demos and Sign Off Retrospectives Shippable Product Increment During Sprint Just in Time Review, “ Fail Forward Fast” UX/BA Forward Thinking Risk/Implementation Elevation Plan ALM tool to show real-time progress UX visuals and wireframes Prioritization (User Story & Features) Acceptance Criteria Sprint backlog is sized and closed Management Change At Scrum Team Level
- 44. Thank you.