Agile In Transition and In Business World | Mick Chung
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The document outlines the professional background and expertise of an individual with 16 years of IT experience, including roles as Scrum Master, project manager, and business analyst. It emphasizes the necessity of a complete transformation to agile processes and highlights the importance of trust, communication, and well-defined contracts in project management. The document also discusses the roles and responsibilities of both customers and suppliers in maintaining quality and adapting to changes throughout the project life cycle.
Agile In Transition and In Business World | Mick Chung
- 1. Pi-Hsing Chung email : pi.hsing@gmail.com
- 2. § 16Years I.T experience. 10 years in Canada. § Practiced and led Agile Style projects starting from 2003. § For the past 6 years in Taiwan as § Scrum Master / Scrum PO / Project Manager § Business Analyst / I.T Business Analyst § Information Systems and Information Security Auditor. § Internal Auditor § Participated in projects with names -- CMMI, ISMS, BPM,CRM, HRIS, and other I.T / Management Systems. § M.S MIS from University Of Illinois § My name can be linked to CISA , CISM, ITIL, CSM, CSPO.
- 11. § "Any organization that designs a system (defined broadly) will produce a design whose structure is a copy of the organization's communication structure" § 設計系統的組織，最終產生的設計等同於組織之內、之間的溝 通結構。
- 15. Daily Meeting is not for Progress Tracking. Velocity is not used for comparing Performances of Different Teams. Agile is all about Steady Pace to cope with changes. Pretty much like Doing Marathon. Sometimes, you sprint, and at the end of journey you will even accelerate with a regular rate.
- 16. Don’t care about the quality. 01 Tailor the practice freely without knowing the consequences. 02 Don’t do Retrospective. Or Turn it into Blaming game. 03
- 17. § “於是它就死掉了!”
- 18. § Lack of Management Support § Partial Transformation § Leadership Impediments § Unbalanced Coaching § Cultural Disengagements
- 19. AGILE TRANSFORMATION § It's essential to do a full and complete change to Scrum all at once, says Mike Cohn. "Trying to go slowly, or do partial or gradual Agile process, doesn't work.”
- 23. § Right People Brings the Right approach, start small, then expand
- 24. AGILE TRANSFORMATION § Starting with creating the Right Contract ! § BUSINESS ARE FULL OF RISK ! § HOW MUCH DOYOU UNDERSTAND / TRUST YOUR CUSTOMERS ? § HOW MUCH DOYOUR CUSTOMERS KNOW ABOUT / TRUST YOU ? § HOW MUCH DO WE UNDERSTAND OURSELVES ? § WRITTEN DOCUMENTS AND CONTRACTS ARE FOR PROTECTION !
- 25. § 1. Educate the whole Team on Agile Mindset. § 2.The whole Team § Business Side : Marketing, Account Manager § Business Side : Legal § Business Side : Procurement § Product Owner, Project Manager, Business Analyst. § Engineer Side : Dev Team Representatives
- 27. Fixed Time Fixed Cost Fixed Quality The only variable is Scope.
- 28. Customers can change their minds Suppliers aren’t encouraged to sacrifice quality as soon as something goes wrong Customers’ and suppliers’ interests are contractually aligned The knowledge that both parties gain during the project can influence the finished product.
- 29. SET UP Fixed Price per iteration. Incremental delivery, Regular payment.
- 30. HENCE • Frequent opportunities for either party to abandon. • Customer risk mitigated if highest priority features are delivered first. • Supplier risk mitigated by proving their value, building relationship.
- 31. Set up “Target Cost” will make total cost a joint responsibility. Since target cost is defined, so is the target price. Any costs above target shared fairly. Any savings under target also shared.
- 32. IN THE CONTRACT (ON CUSTOMER) § Specify Customer’s obligations § Prioritize backlogs/items by Business Value. § Mutually agreed estimates for all work items. § Participate in each Sprint planning meeting (Scrum) § Participate in writing the conditions of satisfaction.(Scrum) § Participate in each Sprint review meeting, and provide timely feedbacks.(Scrum)
- 33. IN THE CONTRACT (ON CUSTOMER) CHANGE FOR FREE § As long as the high level goal is not changed, Customer can ask for changes on features as desired.
- 34. Customers HAVE the option to terminate contract at the end of ANY SPRINT. IF THEY THINK THE PROJECT IS NO LONGERVALUABLE. CUSTOMER MIGHT HAVE TO PAY 20% OF THE REMAINING CONTRACT. Customer should follow the agreed upon protocols on project participation.
- 35. Supplier should specify the “Total Value of the contract”. Rates for time and materials billings. Scope of the contract. ( Master Service Provided) Supplier is required to deliver at least 80% of the scope with the "High Quality" Deliverables before the agreed date. Accept that “High Quality” is “THE DEFINITION OF DONE MADE BY CUSTOMER”.
- 36. § Business Analysis – The Common Language for Communication § Applied Business Analysis Knowledge to act as a guide and lead the business through unknown or unmapped territory, to get it to its desired destination.