ahmed yossri
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This document provides a summary of Ahmed Yossri Ahmed's work experience and qualifications. He has over 10 years of experience in managerial positions in the hospitality industry, including positions as Restaurant Manager and Assistant Restaurant Manager. Currently, he is seeking a suitable managerial position with an exciting and reputable restaurant where he can utilize his experience developing employees, ensuring customer satisfaction, and controlling costs and budgets.
ahmed yossri
- 1. AHMED YOSSRI AHMED Mobile: 00966-54-3921-210 Mail : yossri26@gmail.com yossri@safari.com.sa A talented individual who has had a lifelong interest in quality food, the hospitality industry and the latest culinary trends. An experienced host who works hard to cultivate a high profile with guests, and possesses a strong understanding of financial margins and controls. To be the beating heart of a restaurant's success, and as a hand’s on manager is personally involved in rallying staff, serving customers, and generally keeping everything running smoothly. Currently looking for suitable managerial position with an exciting and reputable restaurant. Objective 2000 – 2004 Helwan University Helwan , Egypt • Faculty of commerce – Foreign Trade Department • Grade : Good Education • 8/2011 – Tell Now Unique Hospitality Co (Safari Group) El Chico Restaurant “In the position of Restaurant manager ” Responsible for operational efficiency and creating a relaxed environment where service delivery and product quality is second to none. Leading from the front & in charge of maintaining high levels of hygiene and enforcing strict compliance with all health and safety legislation. * Duties & Responsibilities : • Establishes high standards to ensure customer satisfaction through consistent product preparation and operational procedures. • Product Quality and Price Value: adheres to product specifications, Relevant Experience 1|P a g e
- 2. monitors preparation and presentation, provides proper training, makes all information easily accessible to staff, evaluates costs to insure the best product for the best price • Customer Satisfaction: maintains excellent customer relations, sets a good example, responds to customer needs quickly and efficiently, reinforces the importance of good service through mini-meetings and training sessions • Training and Developing: uses all training materials provided, builds teamwork, evaluates employees on a timely basis, makes consistent and fair decisions in disciplinary situations, keeps lines of communication open at all times and works with employees, takes a hands-on approach to build credibility, is sympathetic to employees’ needs, provides positive working atmosphere. • Communication: Takes immediate action for positive and negative performances, follows through with other managers on projects or changes that occur, practices positive/active listening skills • Repair and Maintenance: Provides periodic cleaning and maintenance schedules for employees to maintain equipment, follows all procedures regarding cleaning products and safety standards, has a working knowledge of equipment to reduce repair calls, is aware of all maintenance and service contracts for equipment, landscaping, music, etc. • Ensure cost remains as per set budget • Ensures effective control of food, beverage and labor costs and reports to the Operations • Analysis P & L report and make action plan for it. • 10/2004 – 7/2011 Amer Group ( Chili's ) “In the position of Assist Restaurant manager ” * Duties & Responsibilities : • Responsible for prepare monthly sales report. • Document control. 2|P a g e
- 3. • Responsible for development of employee's. • Observing the operation on the restaurant. • Analysis P & L report and make action plan for it. • Make direct contact with costumer's to ensure their satisfaction and solve any problem. • Responsible of Cost Control. • 10/2002 – 9/2004 Industrial and Commercial Agencies for inks • “In the position of accountant” • Duties & Responsibilities : • Responsible for monthly Approval of sales tax. • Assisting in preparing balance sheet • Responsible for profits of commercial and industrial tax • Responsible for updating information about companies to sales tax department • Responsible for employee's attendance report • Responsible for quantities & Request for supply of goods • Collecting the revenue from the Sellers • Follow-up customer accounts • `responsible for the inventory of store • responsible for quotations and orders to supply • Excellent User of Windows. • Excellent with MS Office (Word, Excel and Power point). • Excellent network skills. Computer Skill • Arabic : Mother tongue • English : Very Good ( Reading – Writing – Speaking ) Languages 3|P a g e
- 4. • People management • Staff recruitment ( went twice to Philippine ) • Communication skills • Problem solving • Knowledge of hygiene + sanitation standards Skill • Nationality: Egyptian • Birth date: 6/3/1981 • Marital Status: Married Personnel Information 4|P a g e