AHMED MOSTAFA HASSAN
-Citizenship : Egyptian -Date of birth : 1 August 1988
-Gender : Male -Military Status : completed
-Marital status : Single
-Address : 54 El Khedawy St.– El Labban –
Alexandria – Egypt
“Ready to relocate“ .
-Mobile : +20 01206006949 -E-mail : ahmedmostafa5557@yahoo.com
TECHNICAL SUPPORT
PR O F I L E
Objective I am seeking a position in the IT Departments in a local, governmental or multinational enterprise where I can
employ my tools, creativity and efforts to achieve and maximize the organizational profits, mission, aims and
personal satisfaction.
Availability Immediately
ED U C A T I O N
June 2009 Bachelor degree in Management Information Systems – MIS English Department,
The High Institute For Computer and Information Systems – HICIS – Egypt,
Cumulative Grade: Good
Project: Website about laptop technology , using Macromedia Flash Player 10
Project Degree: Good
AD V A N C E D S T U D I E S
- Microsoft Certified Technology Specialist Business Desktop Deployment.
New Horizons – Egypt.
- Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure Configuration.
New Horizons – Egypt.
- Microsoft Certified Technology Specialist: Windows Server 2008 Application Infrastructure Configuration.
New Horizons – Egypt.
- Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory Configuration.
New Horizons - Egypt.
- Planning and Installing Microsoft Forefront Threat Management Gateway 2010
New Horizons – Egypt.
- Introduction to Installing and Managing Microsoft Exchange Server 2007.
New Horizons – Egypt.
- Managing Messaging Security Using Microsoft Exchange Server 2007.
New Horizons – Egypt.
- Monitoring and Troubleshooting Microsoft Exchange Server 2007.
New Horizons – Egypt.
- Recovering Messaging Server and Database using Microsoft Exchange Server 2007.
New Horizons – Egypt.
- Cisco Certified Network Associate “CCNA “.
New Horizons – Egypt.
EX P E R I E N C E S :
 JU L Y 2009 : Works as a technical support at “ Link Tech “ company – Alexandria .
 AP R I L 2011 : Works as a technical support for my personal .
 FR O M JA N U A R Y 2012 T I L L N O W : Works as a technical support at
" Kobusch Packaging Egypt " - Alexandria ( Multinational Company ) .
KE Y PR O F E S S I O N A L SK I L L S
Proficient and familiar with Marketing , selling concepts And:
 Very Good in the Microsoft Server 2008 / clients.
 Very Good in CISCO devices troubleshooting.
 Very Good in configuring Cisco Switch, routers.
 Very Good in End-user security.
 Very Good in DHCP, DNS, Group Policy, AD (Archive Directory).
 2 Years Working Experience of DHCP/DNS/WINS.
 2 Years Working Experience of wireless technologies.
 Excellent troubleshooting skills.
 Very Good computer skills utilizing and supporting MS office and MS Exchange / Outlook.
 Very Good experience in complex LAN environment.
 Ability to provide onsite and out site support for internal users needing technical help with desktop and laptop issues.
 Excellent with Remote Management Software such as Remote Desktop, VNC … etc.
 Excellent typing skills (50 letters per minute).
 Excellent Interpersonal skills.
 Excellent team player.
 Excellent communication skills.
 Excellent presentation skills.
 Excellent negotiation skills.
 Excellent data mining and using skills
 Excellent dealing with Microsoft office and Windows applications and MS Project.
 Helpful, friendly and persuasive
 "SMART" & Workaholic.
SE L F L E A R N I N G
 Adobe Flash Player
LA N G U A G E S
 Arabic (native).  English (very good Speaking, Reading and Writing).
AC T I V I T I E S A N D IN T E R E S T S
General Reading, listening and watching new technologies and inventions movies.
Sports Foot Ball in general, playing and watching football games, Gymnasium and body building as a Member in
Alexandria Union Club.
Reference Ready upon request.

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AhmedMostafaCV

  • 1. AHMED MOSTAFA HASSAN -Citizenship : Egyptian -Date of birth : 1 August 1988 -Gender : Male -Military Status : completed -Marital status : Single -Address : 54 El Khedawy St.– El Labban – Alexandria – Egypt “Ready to relocate“ . -Mobile : +20 01206006949 -E-mail : ahmedmostafa5557@yahoo.com TECHNICAL SUPPORT PR O F I L E Objective I am seeking a position in the IT Departments in a local, governmental or multinational enterprise where I can employ my tools, creativity and efforts to achieve and maximize the organizational profits, mission, aims and personal satisfaction. Availability Immediately ED U C A T I O N June 2009 Bachelor degree in Management Information Systems – MIS English Department, The High Institute For Computer and Information Systems – HICIS – Egypt, Cumulative Grade: Good Project: Website about laptop technology , using Macromedia Flash Player 10 Project Degree: Good AD V A N C E D S T U D I E S - Microsoft Certified Technology Specialist Business Desktop Deployment. New Horizons – Egypt. - Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure Configuration. New Horizons – Egypt. - Microsoft Certified Technology Specialist: Windows Server 2008 Application Infrastructure Configuration. New Horizons – Egypt. - Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory Configuration. New Horizons - Egypt. - Planning and Installing Microsoft Forefront Threat Management Gateway 2010 New Horizons – Egypt. - Introduction to Installing and Managing Microsoft Exchange Server 2007. New Horizons – Egypt. - Managing Messaging Security Using Microsoft Exchange Server 2007. New Horizons – Egypt. - Monitoring and Troubleshooting Microsoft Exchange Server 2007. New Horizons – Egypt. - Recovering Messaging Server and Database using Microsoft Exchange Server 2007. New Horizons – Egypt. - Cisco Certified Network Associate “CCNA “. New Horizons – Egypt.
  • 2. EX P E R I E N C E S :  JU L Y 2009 : Works as a technical support at “ Link Tech “ company – Alexandria .  AP R I L 2011 : Works as a technical support for my personal .  FR O M JA N U A R Y 2012 T I L L N O W : Works as a technical support at " Kobusch Packaging Egypt " - Alexandria ( Multinational Company ) . KE Y PR O F E S S I O N A L SK I L L S Proficient and familiar with Marketing , selling concepts And:  Very Good in the Microsoft Server 2008 / clients.  Very Good in CISCO devices troubleshooting.  Very Good in configuring Cisco Switch, routers.  Very Good in End-user security.  Very Good in DHCP, DNS, Group Policy, AD (Archive Directory).  2 Years Working Experience of DHCP/DNS/WINS.  2 Years Working Experience of wireless technologies.  Excellent troubleshooting skills.  Very Good computer skills utilizing and supporting MS office and MS Exchange / Outlook.  Very Good experience in complex LAN environment.  Ability to provide onsite and out site support for internal users needing technical help with desktop and laptop issues.  Excellent with Remote Management Software such as Remote Desktop, VNC … etc.  Excellent typing skills (50 letters per minute).  Excellent Interpersonal skills.  Excellent team player.  Excellent communication skills.  Excellent presentation skills.  Excellent negotiation skills.  Excellent data mining and using skills  Excellent dealing with Microsoft office and Windows applications and MS Project.  Helpful, friendly and persuasive  "SMART" & Workaholic. SE L F L E A R N I N G  Adobe Flash Player LA N G U A G E S  Arabic (native).  English (very good Speaking, Reading and Writing). AC T I V I T I E S A N D IN T E R E S T S General Reading, listening and watching new technologies and inventions movies. Sports Foot Ball in general, playing and watching football games, Gymnasium and body building as a Member in Alexandria Union Club. Reference Ready upon request.