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How AI Will Change Our Business and Life?
AI and the Professions of the Future
1
Software University
https://softuni.bg
Svetlin Nakov, PhD
Co-Founder and Innovations
Manager @ SoftUni
https://nakov.com
2
1. AI is here today  take attention to it!
 ChatGPT: revolution in language AI
 Playground AI – AI for image generation
2. AI and the future professions
 AI-replaceable professions
 AI-resistant professions
3. AI in Education
4. Ethics in AI
Agenda
3
 Software engineer, tech trainer, speaker,
entrepreneur, author of 16 books
nakov.com
 4 successful tech education initiatives
 National Academy for Software
Development (NASD) – 2004
 Telerik Software Academy – 2009
 SoftUni (Software University) – 2014
 IT High School "SoftUni Svetlina" – 2018
About Svetlin Nakov, PhD
It is Already in Our Life, not in the Future
AI is Here Today!
4
5
 AI technologies leave the research labs
to enter in our daily life and business
 AI is here today, already used by the business
 Many people (like me) use it every day
 ChatGPT can replace the Google search
(in most cases)
 Businesses will adopt AI sooner or later
 Аs part of their digital transformation
 Businesses who fail to adopt AI, may disappear
AI is Here Today!
6
 ChatGPT – super-intelligent chatbot,
based on LLM (large language models)
and generative AI
 https://chat.openai.com
 Answers informational questions
 Solves math / science problems
 Writes texts, e. g. blog posts / essays
 Interactive mode: e. g. simulate a job
interview for Java developer
ChatGPT: Revolution in Language AI
7
ChatGPT: Example of Math Problem Solving
ChatGPT: Try It Now!
9
 Playground AI – an image generation AI
tool, based on stable diffusion
 https://playgroundai.com
 Generate image by text description
 Edit existing image by text instructions
 Many alternatives:
 PromptHunt – https://prompthunt.com
 Midjourney – https://midjourney.com
Playground AI – Image Generation
Playground AI: Try It Now!
1
11
 Eilla – AI-based
content generation
tool for the digital
marketing industry,
based on ChatGPT
 https://eilla.ai
 Made in Veliko
Tarnovo
Eilla – AI Content Generation Assistant
How AI Will Change Professions?
AI and the Future Professions
13
 AI will improve performance, will not replace the workers
 Computers, software and Internet improved the performance of
accountants, architects, scientists, teachers, etc.
 AI brings better tools for most professions
 E. g. content writers are now much more powerful and faster
 Some professions will become obsolete
 Will be replaced by new modern professions
 This has already happened in the past: the blacksmiths and the
carriage drivers became automotive / car engineers
AI Will Change Professions: Not Replace Them
14
 Software and technology world will change faster
 Intellectual and digital professions will be more affected
 Digital marketing, digital arts, call centers, software engineers,
translators, book writers, accountants, lawyers, …
 Less technical professions will be less affected
 More reliant on human skills and expertise
 Examples: gardener, obstetrician, construction worker
 Software robots are easier to adopt than hardware robots
 Robots will have high price, hardware limitations
How Fast will the AI Transformation Happen?
15
 Professions most likely to be replaced / assisted by AI
 Customer care / call center specialists  replaced by AI chatbots
 Data entry clerks  replaced by OCR systems / automation
 Warehouse workers  replaced by automated warehouses
 Retail salespeople  replaced by sales chatbots
 Proofreaders and editors  replaced by large language models
 Translators and interpreters  automation gets better and better
 Assembly line workers  will get more and more automated
AI-Replaceable Professions – Examples
16
 Professions most unlikely to be replaced by AI
 Doctors, surgeons, nurses and nurse practitioners
 Mental health professionals (psychologists, therapists)
 Social workers, adult care, childcare professionals
 Teachers and educators, scientists and researchers
 Skilled tradespeople (plumbers, electricians, carpenters)
 Chefs and culinary professionals
 All these professions will use modern AI tools
AI-Resistant Professions – Examples
17
 The digital transformation in all industries is happening now
 Companies improve operations, customer experience and gain
competitive advantages through technology
 The upcoming AI transformation will be an addition to the
digital transformation
 AI will unlock new levels of efficiency, innovation, and insights
 More jobs in the tech industry
 Software developers, AI consultants, IT professionals
From Digital Transformation to AI Transformation
Education in the AI Era
AI in Education
19
 AI is here  we can't stop it
 How can education benefit from it?
 Shall we teach the classical skills, the new AI skills or both?
 Teach the classical skills, together with modern AI tools
 Teach classical skills: reading, writing, math, critical thinking,
problem-solving, analytical thinking, communication, creativity
 Teach the modern AI tools (don't forbid them)
 Work more efficiently, using the AI tools (like ChatGPT)
AI in Education
The Moral Implications of Artificial Intelligence
Ethics in AI
21
 Copyright in AI generated texts, images, videos, etc.
 Bias and fairness in AI decision-making
 Privacy concerns with AI-powered data collection
 Censorship in the AI era (like social network censorship)
 Governmental regulations in the AI market
 AI for destructive goals, e. g. military use, use for terrorism
 Unemployment due to AI and automation
 Transparency and explainability of AI-generated content
Ethical Problems in the AI Era
SoftUni – https://softuni.bg

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AI and the Professions of the Future

  • 1. How AI Will Change Our Business and Life? AI and the Professions of the Future 1 Software University https://softuni.bg Svetlin Nakov, PhD Co-Founder and Innovations Manager @ SoftUni https://nakov.com
  • 2. 2 1. AI is here today  take attention to it!  ChatGPT: revolution in language AI  Playground AI – AI for image generation 2. AI and the future professions  AI-replaceable professions  AI-resistant professions 3. AI in Education 4. Ethics in AI Agenda
  • 3. 3  Software engineer, tech trainer, speaker, entrepreneur, author of 16 books nakov.com  4 successful tech education initiatives  National Academy for Software Development (NASD) – 2004  Telerik Software Academy – 2009  SoftUni (Software University) – 2014  IT High School "SoftUni Svetlina" – 2018 About Svetlin Nakov, PhD
  • 4. It is Already in Our Life, not in the Future AI is Here Today! 4
  • 5. 5  AI technologies leave the research labs to enter in our daily life and business  AI is here today, already used by the business  Many people (like me) use it every day  ChatGPT can replace the Google search (in most cases)  Businesses will adopt AI sooner or later  Аs part of their digital transformation  Businesses who fail to adopt AI, may disappear AI is Here Today!
  • 6. 6  ChatGPT – super-intelligent chatbot, based on LLM (large language models) and generative AI  https://chat.openai.com  Answers informational questions  Solves math / science problems  Writes texts, e. g. blog posts / essays  Interactive mode: e. g. simulate a job interview for Java developer ChatGPT: Revolution in Language AI
  • 7. 7 ChatGPT: Example of Math Problem Solving
  • 9. 9  Playground AI – an image generation AI tool, based on stable diffusion  https://playgroundai.com  Generate image by text description  Edit existing image by text instructions  Many alternatives:  PromptHunt – https://prompthunt.com  Midjourney – https://midjourney.com Playground AI – Image Generation
  • 10. Playground AI: Try It Now! 1
  • 11. 11  Eilla – AI-based content generation tool for the digital marketing industry, based on ChatGPT  https://eilla.ai  Made in Veliko Tarnovo Eilla – AI Content Generation Assistant
  • 12. How AI Will Change Professions? AI and the Future Professions
  • 13. 13  AI will improve performance, will not replace the workers  Computers, software and Internet improved the performance of accountants, architects, scientists, teachers, etc.  AI brings better tools for most professions  E. g. content writers are now much more powerful and faster  Some professions will become obsolete  Will be replaced by new modern professions  This has already happened in the past: the blacksmiths and the carriage drivers became automotive / car engineers AI Will Change Professions: Not Replace Them
  • 14. 14  Software and technology world will change faster  Intellectual and digital professions will be more affected  Digital marketing, digital arts, call centers, software engineers, translators, book writers, accountants, lawyers, …  Less technical professions will be less affected  More reliant on human skills and expertise  Examples: gardener, obstetrician, construction worker  Software robots are easier to adopt than hardware robots  Robots will have high price, hardware limitations How Fast will the AI Transformation Happen?
  • 15. 15  Professions most likely to be replaced / assisted by AI  Customer care / call center specialists  replaced by AI chatbots  Data entry clerks  replaced by OCR systems / automation  Warehouse workers  replaced by automated warehouses  Retail salespeople  replaced by sales chatbots  Proofreaders and editors  replaced by large language models  Translators and interpreters  automation gets better and better  Assembly line workers  will get more and more automated AI-Replaceable Professions – Examples
  • 16. 16  Professions most unlikely to be replaced by AI  Doctors, surgeons, nurses and nurse practitioners  Mental health professionals (psychologists, therapists)  Social workers, adult care, childcare professionals  Teachers and educators, scientists and researchers  Skilled tradespeople (plumbers, electricians, carpenters)  Chefs and culinary professionals  All these professions will use modern AI tools AI-Resistant Professions – Examples
  • 17. 17  The digital transformation in all industries is happening now  Companies improve operations, customer experience and gain competitive advantages through technology  The upcoming AI transformation will be an addition to the digital transformation  AI will unlock new levels of efficiency, innovation, and insights  More jobs in the tech industry  Software developers, AI consultants, IT professionals From Digital Transformation to AI Transformation
  • 18. Education in the AI Era AI in Education
  • 19. 19  AI is here  we can't stop it  How can education benefit from it?  Shall we teach the classical skills, the new AI skills or both?  Teach the classical skills, together with modern AI tools  Teach classical skills: reading, writing, math, critical thinking, problem-solving, analytical thinking, communication, creativity  Teach the modern AI tools (don't forbid them)  Work more efficiently, using the AI tools (like ChatGPT) AI in Education
  • 20. The Moral Implications of Artificial Intelligence Ethics in AI
  • 21. 21  Copyright in AI generated texts, images, videos, etc.  Bias and fairness in AI decision-making  Privacy concerns with AI-powered data collection  Censorship in the AI era (like social network censorship)  Governmental regulations in the AI market  AI for destructive goals, e. g. military use, use for terrorism  Unemployment due to AI and automation  Transparency and explainability of AI-generated content Ethical Problems in the AI Era