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Sustainable Development and
     Organizational Change
(featuring: evolution and revolution as organizations grow)




                    Richard Brooks
                    20th May 2010



                                                              www.k-international.com
Agenda

•   Formulating a strategy
•   Models used
•   So what?
•   Development of firms (evolution and revolution as organizations
    grow)
•   Another so what/sum up




                                                              www.k-international.com
Text




       www.k-international.com
Formulating a Strategy
Strategy needs a process.
 It’s a science not an art




                             Going to show you
                             • PEST analysis
                             • Five Forces
                             • Resource Based View of the Firm
                             How many people here use/
 THE FIRM/COMPANY/           know these tools?
   ORGANIZATION




        MICRO
     ENVIRONMENT
        MACRO
     ENVIRONMENT

                                                                 www.k-international.com
The Macro Environment

 •       Political, Economic, Social, Technological (and sometimes
         Environmental & Legal) framework helps with clarity of thinking.
 •       Brainstorm ideas under each topic making sure you have
         defined the market space beforehand. Score each item and
         place on a probability matrix. Action the red first.

Political                  Economic




                                                                 HIGH
• Spread of socialism      • Low cost of capital
• War                      • Low growth



                                                   PROBABILITY
• Environmental issues     • High unemployment
• Tax changes              • Value of $/£



                                                                 MED
Social                     Technological
• Healthcare reform bill   • Google translate
                                                                 LOW

• Social Media             • Workflow/TMS
• Aging Population         • E-Procurement
• Level of Education       • 100 mbps Broadband
                                                                        LOW    MED     HIGH

                                                                              IMPACT
                                                                                              www.k-international.com
The Macro Environment

 •       Political, Economic, Social, Technological (and sometimes
         Environmental & Legal) framework helps with clarity of thinking.
 •       Brainstorm ideas under each topic making sure you have
         defined the market space beforehand. Score each item and
         place on a probability matrix. Action the red first.

                                                                    • Environmental issues      • Workflow/TMS
Political        Economic                                                           • War




                                                             HIGH
                                                                    • Healthcare reform bill • Tax changes
                                                                      • Aging Population     • Google translate



                                               PROBABILITY
                                                                    • Spread of socialism • Social Media




                                                             MED
                                                                                • Low cost of capital
                                                                                       • Value of $/£
                                                                                                 • Low growth
Social           Technological                                            • Level of Education
                                                             LOW
                                                                                            • E-Procurement
                                                                           • 100 mbps Broadband
                                                                                     • High unemployment

                                                                      LOW         MED         HIGH

                                                                                IMPACT
                                                                                                       www.k-international.com
The Micro Environment
                     Threat of a
                   NEW ENTRANT




Bargaining power   The Rivalry within                         Bargaining power
 of SUPPLIERS       the INDUSTRY                              of CUSTOMERS




                       Threat of
                     SUBSTITUTE
                   product or service




                          Adapted from Michael Porter, “How Competitive Forces Shape Strategy”, Harvard Business Review 1979
                                                                                                  www.k-international.com
The Micro Environment
               Threat of a                                                      Threat of a
             NEW ENTRANT                                                      NEW ENTRANT




ning power   Bargaining power     The Rivalry within                         Bargaining power                             Bargaining powe
PPLIERS       of SUPPLIERS         the INDUSTRY                              of CUSTOMERS                                 of CUSTOMERS


                                                                                                 Supply Chain




                 Threat of                                                       Threat of
               SUBSTITUTE                                                      SUBSTITUTE
             product or service                                              product or service




                                         Adapted from Michael Porter, “How Competitive Forces Shape Strategy”, Harvard Business Review 1979
                                                                                                                 www.k-international.com
The Organization
    •       The Resourced Based View of the Firm examines the link between
            ‘the internal characteristics of a firm and a firm’s performance’.
    •       States that a firm can be regarded as a bundle of resources. And it’s
            the resources which are simultaneously valuable, rare, imperfectly
            imitable, non-substitutable that provide the firm with the main source of
            sustainable competitive advantage.
    •       List your resources… are they valuable? Are they easy to imitate? Are
            they easy to leverage? Do you have any VRIN resources?

                  Is it?            Imperfectly            Non
Resource          Valuable   Rare   Imitable               Substitutable                       Key Learning Points
                                                                                               MAKE RARE
Buildings                                                                                      RESOURCES VALUABLE
                                                                                               YOUR REPUTATION IS
Workflow system                                                                                VERY IMPORTANT IN
                                                                                               THIS INDUSTRY
Databases                                                                                      TACIT KNOWLEDGE is a
                                                                                               key VRIN resource
Reputation                                                                                     COMPARE WITH
                                                                                               COMPETITION – WHERE
Staff                                                                                          ARE THE DIFFERENCES?


                                                  Adapted from Barney “Firm resources and sustainable competitive advantage”, Journal of Management 1991
                                                                                                                             www.k-international.com
Greiner’s Curve




      Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972
                                                                             www.k-international.com
Greiner’s Curve




Growth via
CREATIVITY
                   Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972
                                                                                          www.k-international.com
Greiner’s Curve




  Crisis of
LEADERSHIP




              Growth via
              CREATIVITY
                                 Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972
                                                                                                        www.k-international.com
Greiner’s Curve




  Crisis of
LEADERSHIP




                           Growth via
                           DIRECTION



              Growth via
              CREATIVITY
                                        Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972
                                                                                                               www.k-international.com
Greiner’s Curve




                    Crisis of
                   AUTONOMY




  Crisis of
LEADERSHIP




                           Growth via
                           DIRECTION



              Growth via
              CREATIVITY
                                        Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972
                                                                                                               www.k-international.com
Greiner’s Curve




                    Crisis of
                   AUTONOMY




  Crisis of
LEADERSHIP
                                         Growth via
                                        DELEGATION




                           Growth via
                           DIRECTION



              Growth via
              CREATIVITY
                                             Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972
                                                                                                                    www.k-international.com
Greiner’s Curve


                                         Crisis of
                                        CONTROL




                    Crisis of
                   AUTONOMY




  Crisis of
LEADERSHIP
                                            Growth via
                                           DELEGATION




                           Growth via
                           DIRECTION



              Growth via
              CREATIVITY
                                                     Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972
                                                                                                                            www.k-international.com
Greiner’s Curve


                                         Crisis of
                                        CONTROL




                    Crisis of
                   AUTONOMY
                                                                            Growth via
                                                                          COORDINATION


  Crisis of
LEADERSHIP
                                            Growth via
                                           DELEGATION




                           Growth via
                           DIRECTION



              Growth via
              CREATIVITY
                                                     Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972
                                                                                                                            www.k-international.com
Greiner’s Curve

                                                                        Crisis of
                                                                       RED TAPE




                                         Crisis of
                                        CONTROL




                    Crisis of
                   AUTONOMY
                                                                            Growth via
                                                                          COORDINATION


  Crisis of
LEADERSHIP
                                            Growth via
                                           DELEGATION




                           Growth via
                           DIRECTION



              Growth via
              CREATIVITY
                                                     Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972
                                                                                                                            www.k-international.com
Greiner’s Curve

                                                                        Crisis of
                                                                       RED TAPE




                                         Crisis of
                                        CONTROL
                                                                                                            Growth via
                                                                                                          COLLABORATION


                    Crisis of
                   AUTONOMY
                                                                            Growth via
                                                                          COORDINATION


  Crisis of
LEADERSHIP
                                            Growth via
                                           DELEGATION




                           Growth via
                           DIRECTION



              Growth via
              CREATIVITY
                                                     Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972
                                                                                                                            www.k-international.com
Greiner’s Curve                                                              Crisis of
                                                                                                           ???




                                                                        Crisis of
                                                                       RED TAPE




                                         Crisis of
                                        CONTROL
                                                                                                            Growth via
                                                                                                          COLLABORATION


                    Crisis of
                   AUTONOMY
                                                                            Growth via
                                                                          COORDINATION


  Crisis of
LEADERSHIP
                                            Growth via
                                           DELEGATION




                           Growth via
                           DIRECTION



              Growth via
              CREATIVITY
                                                     Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972
                                                                                                                            www.k-international.com
To sum up

•   Traditional strategy tools are vital but can lead to generic
    strategies (eg Porter’s 3 generic strategies (low cost, focus and
    differentiation)) – watch out for them at your competitors.
•   RBV lets you explore the internal characteristics of your own
    companies and see what works and what should be invested in.
•   Need to look at time factors when developing corp strategy –
    this can be your company’s developmental stage AND/OR the
    state the surrounding industry is in.
•   Sustainable growth needs to be designed into the strategy, it
    won’t just happen.
•   The ALC will help you with your research.


                                                                www.k-international.com
Thank you



Richard Brooks
K International plc, UK

Tel: 0044 1908 572600
Richard.Brooks@k-international.com
http://uk.linkedin.com/in/richardbrooks
http://twitter.com/K_International
www.k-international.com/blog
                                          www.k-international.com

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Sustainable Development and 
Organizational Change

  • 1. Sustainable Development and Organizational Change (featuring: evolution and revolution as organizations grow) Richard Brooks 20th May 2010 www.k-international.com
  • 2. Agenda • Formulating a strategy • Models used • So what? • Development of firms (evolution and revolution as organizations grow) • Another so what/sum up www.k-international.com
  • 3. Text www.k-international.com
  • 4. Formulating a Strategy Strategy needs a process. It’s a science not an art Going to show you • PEST analysis • Five Forces • Resource Based View of the Firm How many people here use/ THE FIRM/COMPANY/ know these tools? ORGANIZATION MICRO ENVIRONMENT MACRO ENVIRONMENT www.k-international.com
  • 5. The Macro Environment • Political, Economic, Social, Technological (and sometimes Environmental & Legal) framework helps with clarity of thinking. • Brainstorm ideas under each topic making sure you have defined the market space beforehand. Score each item and place on a probability matrix. Action the red first. Political Economic HIGH • Spread of socialism • Low cost of capital • War • Low growth PROBABILITY • Environmental issues • High unemployment • Tax changes • Value of $/£ MED Social Technological • Healthcare reform bill • Google translate LOW • Social Media • Workflow/TMS • Aging Population • E-Procurement • Level of Education • 100 mbps Broadband LOW MED HIGH IMPACT www.k-international.com
  • 6. The Macro Environment • Political, Economic, Social, Technological (and sometimes Environmental & Legal) framework helps with clarity of thinking. • Brainstorm ideas under each topic making sure you have defined the market space beforehand. Score each item and place on a probability matrix. Action the red first. • Environmental issues • Workflow/TMS Political Economic • War HIGH • Healthcare reform bill • Tax changes • Aging Population • Google translate PROBABILITY • Spread of socialism • Social Media MED • Low cost of capital • Value of $/£ • Low growth Social Technological • Level of Education LOW • E-Procurement • 100 mbps Broadband • High unemployment LOW MED HIGH IMPACT www.k-international.com
  • 7. The Micro Environment Threat of a NEW ENTRANT Bargaining power The Rivalry within Bargaining power of SUPPLIERS the INDUSTRY of CUSTOMERS Threat of SUBSTITUTE product or service Adapted from Michael Porter, “How Competitive Forces Shape Strategy”, Harvard Business Review 1979 www.k-international.com
  • 8. The Micro Environment Threat of a Threat of a NEW ENTRANT NEW ENTRANT ning power Bargaining power The Rivalry within Bargaining power Bargaining powe PPLIERS of SUPPLIERS the INDUSTRY of CUSTOMERS of CUSTOMERS Supply Chain Threat of Threat of SUBSTITUTE SUBSTITUTE product or service product or service Adapted from Michael Porter, “How Competitive Forces Shape Strategy”, Harvard Business Review 1979 www.k-international.com
  • 9. The Organization • The Resourced Based View of the Firm examines the link between ‘the internal characteristics of a firm and a firm’s performance’. • States that a firm can be regarded as a bundle of resources. And it’s the resources which are simultaneously valuable, rare, imperfectly imitable, non-substitutable that provide the firm with the main source of sustainable competitive advantage. • List your resources… are they valuable? Are they easy to imitate? Are they easy to leverage? Do you have any VRIN resources? Is it? Imperfectly Non Resource Valuable Rare Imitable Substitutable Key Learning Points MAKE RARE Buildings RESOURCES VALUABLE YOUR REPUTATION IS Workflow system VERY IMPORTANT IN THIS INDUSTRY Databases TACIT KNOWLEDGE is a key VRIN resource Reputation COMPARE WITH COMPETITION – WHERE Staff ARE THE DIFFERENCES? Adapted from Barney “Firm resources and sustainable competitive advantage”, Journal of Management 1991 www.k-international.com
  • 10. Greiner’s Curve Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972 www.k-international.com
  • 11. Greiner’s Curve Growth via CREATIVITY Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972 www.k-international.com
  • 12. Greiner’s Curve Crisis of LEADERSHIP Growth via CREATIVITY Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972 www.k-international.com
  • 13. Greiner’s Curve Crisis of LEADERSHIP Growth via DIRECTION Growth via CREATIVITY Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972 www.k-international.com
  • 14. Greiner’s Curve Crisis of AUTONOMY Crisis of LEADERSHIP Growth via DIRECTION Growth via CREATIVITY Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972 www.k-international.com
  • 15. Greiner’s Curve Crisis of AUTONOMY Crisis of LEADERSHIP Growth via DELEGATION Growth via DIRECTION Growth via CREATIVITY Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972 www.k-international.com
  • 16. Greiner’s Curve Crisis of CONTROL Crisis of AUTONOMY Crisis of LEADERSHIP Growth via DELEGATION Growth via DIRECTION Growth via CREATIVITY Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972 www.k-international.com
  • 17. Greiner’s Curve Crisis of CONTROL Crisis of AUTONOMY Growth via COORDINATION Crisis of LEADERSHIP Growth via DELEGATION Growth via DIRECTION Growth via CREATIVITY Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972 www.k-international.com
  • 18. Greiner’s Curve Crisis of RED TAPE Crisis of CONTROL Crisis of AUTONOMY Growth via COORDINATION Crisis of LEADERSHIP Growth via DELEGATION Growth via DIRECTION Growth via CREATIVITY Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972 www.k-international.com
  • 19. Greiner’s Curve Crisis of RED TAPE Crisis of CONTROL Growth via COLLABORATION Crisis of AUTONOMY Growth via COORDINATION Crisis of LEADERSHIP Growth via DELEGATION Growth via DIRECTION Growth via CREATIVITY Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972 www.k-international.com
  • 20. Greiner’s Curve Crisis of ??? Crisis of RED TAPE Crisis of CONTROL Growth via COLLABORATION Crisis of AUTONOMY Growth via COORDINATION Crisis of LEADERSHIP Growth via DELEGATION Growth via DIRECTION Growth via CREATIVITY Larry Greiner, “Evolution and revolution as organizations grow”, Harvard Business Review August 1972 www.k-international.com
  • 21. To sum up • Traditional strategy tools are vital but can lead to generic strategies (eg Porter’s 3 generic strategies (low cost, focus and differentiation)) – watch out for them at your competitors. • RBV lets you explore the internal characteristics of your own companies and see what works and what should be invested in. • Need to look at time factors when developing corp strategy – this can be your company’s developmental stage AND/OR the state the surrounding industry is in. • Sustainable growth needs to be designed into the strategy, it won’t just happen. • The ALC will help you with your research. www.k-international.com
  • 22. Thank you Richard Brooks K International plc, UK Tel: 0044 1908 572600 Richard.Brooks@k-international.com http://uk.linkedin.com/in/richardbrooks http://twitter.com/K_International www.k-international.com/blog www.k-international.com