Alpha Telecom profile
- 1. C O R P O R A T E P R E S E N T A T I O N 2 0 1 2
- 2. Gree$ngs from the CEO Corporate Informa$on On behalf of Alpha Telecom, I wish to extend a warm welcome and thank Alpha Telecom Italia S.p.A you for your con<nued support. In the midst of worldwide economic uncertainty, many companies are accelera<ng their globalisa<on efforts Italy Offices: Via Vespasiano, 40 00192 Rome and developing new business models in pursuit of stable corporate Via Pomponazzi, 9 20141 Milan growth. At the same <me, advances in IT and telecommunica<ons — T: +39 06 39730410 including the rise of smartphones, tablet computers and cloud services F: +39 06 89280302 — appear to be heralding the arrival of a ubiquitous compu<ng era in UK Office: 1, Berkley Street, Mayfair which people can access desired services anywhere at any <me. London W1J 8DJ T: +44 (0) 20 34022234 Alpha Telecom, adhering to its Vision 2015 business strategy, is striving F: +44 (0) 20 70169100 to become the first choice of worldwide customers seeking a European Telecoms services provider. Toward this end, we are con<nuously CEO: Orlando Taddeo enhancing and expanding our networks and overall Telecoms Established: April, 2012 infrastructure. Capital: 300,000 Euros We are also extending our geographical service coverage and fields of Employees: 20 service in Europe. Services: Mobile and Interna<onal Telecommunica<ons Services Provider Both now and in the future, you can depend upon Alpha Telecom to Mission Statement provide innova<ve, reliable To simplify mobile communica<ons by providing a smart, flexible plagorm, using our services that meet both customer demands and the highest expecta<ons innova<ve network technology together with disrup<ve technology enabling our of shareholders. partners to be more successful. We are sincerely dedicated to sa<sfying our customers’ needs. Vision Statement To be Europe’s most successful provider of telecommunica<on services. Contents Orlando Taddeo ! VISION…………………………………………………….... p. 2 CEO GLOBAL NETWORK & INFRASTRUCTURE…... p. 3 ABOUT………………………………………………………. p. 5 ALPHA TELECOM…........................................ p. 9 ALPHA MOBILE……………………………………….... p. 14 ! ALPHA WHOLESALE……………………………..…... p. 17 STRENGTH IN EUROPE……...………………………. p. 19 1 2
- 3. Global Network & Infrastructure Global Network & Infrastructure Alpha Telecom’s operates a unified global network built • Class 5 IP based MSPs (Mul< service plagorms) on state of the art IP switching equipment, mee<ng the • SBC – Session Border Controller requirements for high availability, performance and • MAS – Media Applica<on Servers scalability. • VOIP Peering – High capacity wholesale plagorm • Mobile plagorm – MVNO service management • Media Gateways -‐ Cisco / Dialogic The network is built on the fore-‐front of modern technology. These include the adjacent: TDM Carrier Partners MNO (Mobile Network Mobile Plagorm Operator) Media Gateways SBC MSP IP Backbone VOIP IP Virtual Office Media Gateways Service Numbers Conferencing Calling Cards Residen<al Accounts VOIP Peering Alpha Direct Routes In addi<on Alpha has direct interconnects with over 100 carrier partners providing voice services to over 170 countries. 3 4
- 4. About About Alpha Telecom Established in 1996, Alpha Telecom developed into one of Europe's leading telecommunica<on companies. The brand was acquired by an Italian group at the beginning of 2012. Alpha Telecom has invested in the research and development of latest technology and the interna<onal supply of innova<ve, high quality services.. Alpha Telecom has developed, even beqer, high quality interna<onal calls at a compara<vely low price. Alpha Telecom offers its customers a wide variety of op<ons for personal or business use. Extra benefits include a saving of up to 85% on interna<onal calls through BT and Skype*. Promo<ng the new and exci<ng image which reflects the company's development, Alpha Telecom is rebranding itself as a company with a keen eye on state-‐of-‐the-‐art technology, understanding of the importance of style and image -‐ but more importantly, how their R&D will benefit their customers and the top level, call quality. Alpha's carriers have increased tenfold and the company ensures low rates, to an extensive range of interna<onal des<na<ons. Also, incredible savings compared to other call tariffs. Alpha Telecom will also be launching loyalty and recommenda<on programmes. Customers, their loyalty, and our responsibility to them, will be constantly reviewed and to ensure an ul<mate customer-‐care-‐service. Also as part of the branding, alpha telecom has developed its new mascot -‐ GOGO! – which is used in marke<ng strategies. Please see adjacent: 5
- 5. About Core Values Forthright Open RespecBul We display confidence and asser<veness -‐ but without We are open to ideas and feedback from each other. We We respect the individual and value the diversity, arrogance -‐ delivering solu<ons, not problems. Our welcome ques<ons and challenges and we are always differences and unique contribu<ons of every employee willingness to ques<on the status quo and an unshakable willing to learn and to improve. We have an appe<te for in our organisa<on. We value the contribu<ons of passion in our product drives us forward. We do not shirk change and we are willing to alter our mind-‐set for the everybody in our team and we give our best to ensure from delivering honest feedback, but we always do this greater interest of the business. Our leadership style the ongoing success of the company. Our respect for with posi<ve team inten<ons. We partner with the very creates a climate where the truth is heard and the facts each other, our customers and our partners is reflected best global enterprises and we respect, protect and value are confronted as a team. Our commitment to innova<on in their trust in our service. our business and that of our partners. We are rigorous, drives our entrepreneurial spirit. Exploring new not ruthless, and we have an unwavering resolve to do technologies and an ability to welcome change are what must be done. We always nego<ate from a posi<on central to our culture and success. Integrity of strength. We communicate and act with honesty. We are known for our probity. We earn the trust of our colleagues, Audacious customers, business partners and shareholders by Transparent We set and achieve daring and stunning goals. Our ideas building honourable rela<onships. We always observe Our symbio<c business partnerships and our user-‐ and ac<ons are pioneering, adventurous and fearless. confiden<al standards. friendly products and services demonstrate the Our team is fuelled by a collec<ve self-‐belief. We think unrivalled clarity and honesty in our business dealings. outside the box and we are unconstrained by conven<on. We provide a technically complex global service, which is We embrace and manage risk by knowing where we Quality presented to the market with openness and clarity, excel, and by planning posi<ve ac<on. We deliver a cost-‐effec<ve and unrivalled service to the enabling more cost-‐effec<ve mobile communica<ons. We global market. We deliver what we promise and we openly share informa<on and help each other to be ensure a consistent service based on leading-‐edge beqer members of the team. There is a clear visibility in technology and business acumen. We take the ini<a<ve, the manner in which we forge our rela<onships with each but we also respond quickly and professionally to our other, and with our customers and partners. customers and partners. Our culture of discipline means we always follow through on decisions and we minimise the need for hierarchy and bureaucracy. We do not make excuses. 7 8
- 6. Alpha Telecom Alpha Telecom Alpha Telecom provides a range of services for exis<ng and new customers: Alpha Premier Alpha Go Traveller Plan Top package offering full Complete economical Quick and easy and exclusive benefits: package: communica$on when travelling: • Superior call quality • Cheap interna<onal calls from • Full range of interna<onal 1p per minute • Unique service for travelers des<na<ons • Full range of interna<onal • Easy access to codes via the • Top up bundles des<na<ons internet • Free access number • Cheap interna<onal calls • Unique money back guarantee • Poten<al savings of up to 85% as compared to interna<onal calls through other providers • Cheap interna<onal calls 9 10
- 7. Alpha Telecom All our Interna<onal calls are now routed over the Internet, which means that Interna$onal Calling Cards an interna<onal call becomes only a local call at each end, with the Internet Telephone calling cards can provide cheaper long distance rates when used ac<ng as a bridge' between the two phone networks. appropriately. Calling cards are widely available, from local shops, supermarkets, convenience stores and newsagents, travel agencies and extensively now on the Internet. People who regularly call overseas ouen use On a prac<cal level the key benefits of Alpha Interna<onal calling cards them, as do travellers, students, and those who may not have long-‐distance include: telephone service. Most prepaid calling cards are used un<l the value of the card is reached or the card expires (whichever occurs first). They are then Cost savings -‐ The lowest possible interna<onal and domes<c telephone discarded and a new one is purchased. Some pre-‐paid calling cards can be rates. recharged. Budge<ng -‐ Knowing exactly what you're spending each <me you use the card. No more unpleasantly large phone bills at the end of the month or Many people worldwide pay too much for making interna<onal calls. You can quarter. make cheaper calls when you use interna<onal calling cards. With a prepaid Convenience -‐ You can use phone cards with virtually all cellular networks interna<onal calling card it's easy to stay in touch with friends, family and and all payphones. business associates around the world at very compe<<ve prices. At Alpha Telecom we sell our own branded calling card products but we also Alpha calling cards are all prepaid, meaning they are paid for in full value of cater for white label solu<ons for distribu<on companies that require their long distance rates or for a certain number of minutes, in advance of using own branded products. With this service we provide them with a complete the card. Rates are the most compe<<ve due to low overheads and One-‐stop solu<on where they manage a par<<oned switch for their calling compe<<on. card products. Alpha Telecom provides a full A-‐Z termina<on service for the calls which are again prepaid by the customer. Due to our bulk buying power we are able to offer our customers with aqrac<ve termina<on rates to make their products compe<<ve in the market place. 11 12
- 8. Alpha Mobile 14
- 9. Alpha Mobile Our SIMCHIP does the work whilst you use your Mobile in the normal way. The SIMChip works in similar fashion to how a calling card or a two stage number system would work. Alpha Mobile specialises in providing a complete white label SIM card Once installed, and you dial an interna<onal number (or an 0844,0800, 0871 number, our solu<on. SIMCHIP takes over the call and would make a local access call (using an 0207 number, u<lising your contracted minutes). It will inform you how much credit you have available Alpha’s corporate customers are provided with a complete white label and then connect you automa<cally to the des<na<on dialled. solu<on SIM card that is tailor made to suit their market needs without having the huge costs of owning an MVNO infrastructure. The SIM cards are externally customised with the clients brand giving the importance of being a mobile service provider. The minimum order for customised SIM cards is 10,000 units. AlphaFast works to ISO 7816 standards so it works with H3G, 2.5G, GSM, HSPDAand CDMA networks as well as all mobile phones manufactured since 2005. Really old phones from the late '90s may not work on AlphaFast. AlphaFast is the revolu<onary new Mobile calling service that allows all mobile users to make costs effec<ve calls using AlphaFast's toll quality low cost call rates. All calls are made using a AlphaFast SIM that allows users to: • Call Interna<onal directly from your mobile! the SIM CHIP from Alpha • Keep exis<ng number and mobile service provider – Innova$on at its best, patented technology AlphaFast is a revolu<onary new product that allows mobile users to AlphaFast is a premium service for business and consumer customers alike whether make cheap calls direct from their mobile phones without changing their they are Pay As You Go or Contract Mobile users. operator, mobile phone number or the way they call or text. AlphaFast's SIM is compliant with ISO 7816 and works with 3G, 2.5G, GSM, HSPDA and CDMA Mobile networks --. basically all Mobile Networks. 15 16
- 10. Alpha Wholesale Alpha Wholesale Provides retail and wholesale termina<on and origina<on services for its interna<onal carrier base via a centralized online trading plagorm. We offer the following solu<ons: Routes Rate & Code Management The Premium A-‐Z is a combina<on of in-‐country The most accurate A-‐Z codes and rates are sent via e-‐ operated routes through niche carriers backed mail and posted online on a monthly basis to eliminate with mul<ple Tier 1 A-‐Zs for maximum possible excessive management. If you need more compe<<ve comple<on. Our QoS specialists will work with rates all you need to do is ask your account manager your traffic to make sure you are geyng the best and they will do their best to accommodate you. quality possible over your network. Payment Monitoring Tools Pay-‐as-‐you-‐go via mul<ple payment op<ons including: Our online tools provide 24/7 real-‐<me Credit Card, Paypal, Wires, ACH and Cash deposits. We monitoring of all your traffic including ASR, ACD, have low minimums to start and dedicated billing PDD, and your balance. specialists. Termina$on for Quality Driven Carriers Veteran experience. CuTng edge technology. The Premium A-‐Z was built for carriers that require high Alpha Wholesale is a Voice over IP (VoIP) telecommunica<ons carrier focused on the exchange of interna<onal long quality termina<on coupled with compe<<ve rates and ease distance minutes. The company boasts one of the few online exchange plagorms for buying and selling wholesale and of use. Every route has four or more redundant carriers and retail termina<on. With members in more than 100 countries, our customers range from small, innova<ve carriers to undergoes strict quality tes<ng to ensure a high answer-‐ many of the world’s largest telecommunica<ons providers. seizure ra<o. We provide full ASR and ACD benchmarks for routes around the globe as well as CLI support on most Alpha Wholesale’s major advantage lies in its niche interna<onal supplier base, which offers access to the best routes. The product is bundled with 24/7 real-‐<me CDR interna<onal termina<on costs in a growing VoIP sector. The company’s simple but sophis<cated web interface provides traffic monitoring and top-‐of-‐the-‐line customer care from cost-‐effec<ve market analysis and quality, reliable routes. A comprehensive online help system and dedicated sales our interna<onal support team. agents provide seamless support to foster long-‐term rela<onships with all of our global customer base. 17 18
- 11. Strength in Europe European Telecoms Partner Alpha Telecom is becoming a European leader of telecoms services provider, helping partners with their telecoms needs, quickly expanding our opera<ons. At the same <me, we work to strengthen our core compe<<ve advantages in Europe and beyond. Innova$ve Our innova<ve Telecoms services enable our customers to succeed in this increasingly complex world. We an<cipate both market trends and needs to develop innova<ve services ahead of the curve, giving our customers an important advantage. Reliable As a reliable Telecoms partner, we provide high-‐quality services that earn the customer’s trust. Reliability is emphasized in everything we cover, including telecoms and mobile services, opera<ons and maintenance, backed by our robust European infrastructure. Corporate Informa$on Alpha Telecom tackles every challenge as the European Telecoms partner of mul<na<onal companies seeking business opportuni<es in Europe. Quality Europe Support Our seamless European Telecom service is backed by solid support in the UK and Europe through alliances with group companies u<lizing our Telecoms infrastructure and network. Solid Partnership Worldwide To sa<sfy demands for Alpha Telecom services that enable rapid overseas business expansion, Alpha Telecom has acquired signed contracts with reputable partners which provides IT infrastructure plagorms and managed services across Europe. 19
- 12. Alpha Telecom, Alpha Mobile & Alpha Wholesale Contribu)ng to communi)es and be2er business across .. www.alphatelecom.com - www.alphamobile.com