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Analytics Enhancement
 Overview Deck
 #DF2UFL – Orlando, March 31st, 2012


 Chatter
 Profile
 Picture

Kevin Sherman
Sr. Customer Success Manager
@kshermansfdc
Analytics
Enhancements
First the good news!!!!
What are the Enhancements to Analytics?

 Analytics Edition
 Dashboard Filters Enhancements
 Additional Analytics Enhancements
What is Analytics Edition?




                Bucketing gives you on-the-fly segmentation and filtering
                based on custom data groupings you create in your report
                rather than the data model.



                Cross filters help you perform sophisticated analysis and
                exception reporting.



                Joined reports let you create and run reports containing
                data from different objects.
Additional Information about Bucketing

With Bucketing:
 Quickly categorize report records without creating formulas or
  custom fields.
 Define multiple categories (buckets) to group report values.
 Sort, filter, and group your report, just like any other field.
 Add up to five bucket fields per report, each with up to 20
  buckets.
Additional Information about Cross Filters

With Cross Filters:
 Specify inclusion or exclusion of records using a WITH or
  WITHOUT condition.
 Apply cross filters by themselves or in combination with
  field filters.
  – Filter logic only applies to field filters—not cross filters.
  – Create up to three cross filters per report.
  – Add up to five subfilters for each cross filter.
Additional Information about Joined Reports

With Joined Reports
 Easily view different types of activities and information in a
  single report.
 Combine data from multiple standard or custom report types
  – Add report types to a joinedAdd report they have relationships
                                 report if
    with the same object or objects.to
                                Type
                                 bring in
 Add report blocks to your reports to create multiple views of
                               more data
  your data.
                               Search
                               through                   Filter each
                               compatible                result block
                               report types              separately



                                                                        Result view
                                                                        shows result
                                                                        from both
                                                                        report types
           CUSTOMER IDEA: Joined Reports was submitted by a customer
           via the Idea Exchange.
How will the Analytics Edition be Used?

Sales Reps can:
 Create a bucket field to sort and group records so they
  only focus on the large deals that help them reach quota.
 Use cross filters to open opportunities on accounts with
  escalated open cases.


Sales Managers can:
 Create reports containing each of their teams deals, and
  the team members and products associated with each
  deal.
What are the Enhancements to Dashboard Filters?

Spring ‘12 dashboard enhancements include:
 Three filters per dashboard
 Filters for dynamic dashboards
 Post snapshots of filtered dashboards to Chatter
 Additional operators available on dashboard filters
  – Between operator to filter on ranges of values
 Support for filters on additional fields
Additional Analytics Enhancements

 Customize your view of Dashboards and Reports in the Reports tab
 Delete Report and List Filters with Filter Logic
 Additional Dashboard Enhancements
  – Dashboard filter drop-downs now appear beneath the dashboard finder
  – Spinners display in dashboard components to show a dashboard is being
    refreshed.
  – Date/Time of last refresh appear next to the Refresh button on a dashboard
  – “Recently Viewed” now displays in the Dashboard finder results.
  – Dashboard finder is now enabled for users with access to more than 20k
    dashboards
  – Dashboard finder is now enabled for IE6 users with access to more than 1k
    dashboards
  – A “Viewing As” label identifies the name of the person who generated a
    dashboard component
 Up to 20 field filters on a report
 Drag-and-Drop Report Filters
Analytics Enhancements Summary
                                              Automatically   Not automatically
                             Automatically                                          Contact
                                                visible to     visible. Feature
                    Release    visible to                                       salesforce.com Salesforce Salesforce
    Feature                                    all Admins.        is available
                     Type    all users. No                                         to enable    Edition    License
                                                No setup         but requires
                            setup required.                                      this feature.
                                                required.        some setup.

Bucketing             GA                                                             P          PE, UE, EU
                                                                                                               Analytics
                                                                                                                Edition

Joined Reports        GA                                                             P          PE, UE, EU
                                                                                                               Analytics
                                                                                                                Edition

Cross Filters         GA                                                             P          GE,, PE, UE,
                                                                                                  EU, EE
                                                                                                               Analytics
                                                                                                                Edition
Additional
Scheduled
Reporting
                      GA                                                             P          PE, UE, EU
                                                                                                               Analytics
                                                                                                                Edition
Dashboard Filters
Enhancements
                      GA          P                                                             PE, EE, UE,
                                                                                                    DE
                                                                                                                 n/a

Customize
Your View
                      GA          P                                                             PE, EE, UE,
                                                                                                  EU, EE
                                                                                                                 n/a
Deleting Report
and List Filters
w/ Filter Logic
                      GA          P                                                             PE, EE, UE       n/a

Enhancements to
Dashboards
                      GA          P                                                             GE, PE, EE,
                                                                                                 UE, DE
                                                                                                                 n/a
Enhancements to
Dashboard
Component
                      GA          P                                                             GE, PE, EE,
                                                                                                 UE, DE
                                                                                                                 n/a
Snapshots
Increased Report
Filter Limits
                      GA          P                                                             GE, PE, EE,
                                                                                                 UE, DE
                                                                                                                 n/a

Drag-and-Drop
Report Filters
                      GA          P                                                             GE, PE, EE,
                                                                                                 UE, DE
                                                                                                                 n/a


                       REFERENCE: For a full list of Analytics features and enhancements,
                       please see the release notes.
Additional Resources


  Video’s
  Salesforce Enterprise Analytics
  Watch how salesforce.com's new Enterprise Analytics are relieving customers of the frustration and
    wasted time of Excel and BI, by powering cross-business reporting, advanced queries and
    filtering, and what-if modeling of the data, right in Salesforce, with real-time data, and with the
    power of a single sharing and access model.


  Introducing Joined Reports in Salesforce
  With joined reports, you create view different types of information in a single report. Our example
    will create open and closed opportunities and active support cases.


  Bucketing in Reports
  Learn how to group your data without having to create custom fields! Buckets help you sort, organize
    and understand large amounts of data in Salesforce quickly and easily. Create your own categories
    on the fly, without formulas or custom fields.

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DF2UFL 2012: Salesforce.com Analytics Enhancements

  • 1. Analytics Enhancement Overview Deck #DF2UFL – Orlando, March 31st, 2012 Chatter Profile Picture Kevin Sherman Sr. Customer Success Manager @kshermansfdc
  • 3. First the good news!!!!
  • 4. What are the Enhancements to Analytics?  Analytics Edition  Dashboard Filters Enhancements  Additional Analytics Enhancements
  • 5. What is Analytics Edition? Bucketing gives you on-the-fly segmentation and filtering based on custom data groupings you create in your report rather than the data model. Cross filters help you perform sophisticated analysis and exception reporting. Joined reports let you create and run reports containing data from different objects.
  • 6. Additional Information about Bucketing With Bucketing:  Quickly categorize report records without creating formulas or custom fields.  Define multiple categories (buckets) to group report values.  Sort, filter, and group your report, just like any other field.  Add up to five bucket fields per report, each with up to 20 buckets.
  • 7. Additional Information about Cross Filters With Cross Filters:  Specify inclusion or exclusion of records using a WITH or WITHOUT condition.  Apply cross filters by themselves or in combination with field filters. – Filter logic only applies to field filters—not cross filters. – Create up to three cross filters per report. – Add up to five subfilters for each cross filter.
  • 8. Additional Information about Joined Reports With Joined Reports  Easily view different types of activities and information in a single report.  Combine data from multiple standard or custom report types – Add report types to a joinedAdd report they have relationships report if with the same object or objects.to Type bring in  Add report blocks to your reports to create multiple views of more data your data. Search through Filter each compatible result block report types separately Result view shows result from both report types CUSTOMER IDEA: Joined Reports was submitted by a customer via the Idea Exchange.
  • 9. How will the Analytics Edition be Used? Sales Reps can:  Create a bucket field to sort and group records so they only focus on the large deals that help them reach quota.  Use cross filters to open opportunities on accounts with escalated open cases. Sales Managers can:  Create reports containing each of their teams deals, and the team members and products associated with each deal.
  • 10. What are the Enhancements to Dashboard Filters? Spring ‘12 dashboard enhancements include:  Three filters per dashboard  Filters for dynamic dashboards  Post snapshots of filtered dashboards to Chatter  Additional operators available on dashboard filters – Between operator to filter on ranges of values  Support for filters on additional fields
  • 11. Additional Analytics Enhancements  Customize your view of Dashboards and Reports in the Reports tab  Delete Report and List Filters with Filter Logic  Additional Dashboard Enhancements – Dashboard filter drop-downs now appear beneath the dashboard finder – Spinners display in dashboard components to show a dashboard is being refreshed. – Date/Time of last refresh appear next to the Refresh button on a dashboard – “Recently Viewed” now displays in the Dashboard finder results. – Dashboard finder is now enabled for users with access to more than 20k dashboards – Dashboard finder is now enabled for IE6 users with access to more than 1k dashboards – A “Viewing As” label identifies the name of the person who generated a dashboard component  Up to 20 field filters on a report  Drag-and-Drop Report Filters
  • 12. Analytics Enhancements Summary Automatically Not automatically Automatically Contact visible to visible. Feature Release visible to salesforce.com Salesforce Salesforce Feature all Admins. is available Type all users. No to enable Edition License No setup but requires setup required. this feature. required. some setup. Bucketing GA P PE, UE, EU Analytics Edition Joined Reports GA P PE, UE, EU Analytics Edition Cross Filters GA P GE,, PE, UE, EU, EE Analytics Edition Additional Scheduled Reporting GA P PE, UE, EU Analytics Edition Dashboard Filters Enhancements GA P PE, EE, UE, DE n/a Customize Your View GA P PE, EE, UE, EU, EE n/a Deleting Report and List Filters w/ Filter Logic GA P PE, EE, UE n/a Enhancements to Dashboards GA P GE, PE, EE, UE, DE n/a Enhancements to Dashboard Component GA P GE, PE, EE, UE, DE n/a Snapshots Increased Report Filter Limits GA P GE, PE, EE, UE, DE n/a Drag-and-Drop Report Filters GA P GE, PE, EE, UE, DE n/a REFERENCE: For a full list of Analytics features and enhancements, please see the release notes.
  • 13. Additional Resources Video’s Salesforce Enterprise Analytics Watch how salesforce.com's new Enterprise Analytics are relieving customers of the frustration and wasted time of Excel and BI, by powering cross-business reporting, advanced queries and filtering, and what-if modeling of the data, right in Salesforce, with real-time data, and with the power of a single sharing and access model. Introducing Joined Reports in Salesforce With joined reports, you create view different types of information in a single report. Our example will create open and closed opportunities and active support cases. Bucketing in Reports Learn how to group your data without having to create custom fields! Buckets help you sort, organize and understand large amounts of data in Salesforce quickly and easily. Create your own categories on the fly, without formulas or custom fields.