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Amazon DSP Strategy
How to Leverage DSP Capabilities to Capture Audience Demand
2
● Session recording and slides will be sent out
● Log back in anytime with the same link
● Resources available as handouts
Eyebrow Text
Today’s Logistics
Persephanie Arellano
Webinar Coordinator
Experts-Only Approach
Strategic acquisitions have positioned us as the
leading independent performance marketing agency
Search • Social • Amazon • Email • Display • Shopping & Data Feed • SEO • Affiliate •
Conversion Rate Optimization • Creative Services • Analytics & Marketing Science
Marketers
who want to tie their
Amazon presences to
traditional performance
marketing channels
should consider
Tinuiti.
Tinuiti has one of
the strongest
eCommerce
offerings in this
evaluation...
Clients applaud
Tinuiti's growth over
the last two years,
from channel-specific
executor to a more
cross-channel
partner.
“
”
The Forrester Wave™: Performance Marketing Agencies, Q3 2019
Download the Report: tinuiti.com/wave2019
Today’s Speakers
Evan Walsh
Sr. Programmatic Analyst
Katie Davis
Coordinator, Marketplace
Support
6
1. What is Amazon DSP
2. A crawl, walk, run approach to Amazon DSP
3. How top brands like Noble House Furniture increased new
customers sales to 84%
4. DSP creative options specific to consumer behavior
5. Live Q&A with our in house experts
Agenda
Poll Question
What best explains your current
familiarity with Amazon DSP?
● I’m currently advertising on this platform
● I’m considering allocating budget towards
● Unsure about the platform here to learn
Amazon DSP (Demand-Side Platform)
PPC: Cost-per-click
You pay for clicks
Display: CPM (Cost per thousand)
You pay for impressions
Amazon Ad Console
Previously AMS
Sponsored Display
Previously PDAs
Sponsored Brands
Previously HSAs
Sponsored Products Amazon Managed Service Enterprise Self Service
Amazon Advertising
Previously AMG
Amazon DSP
Previously AAP
DSP: In-Market & Lifestyle
DSP: Retargeting
Awareness
Consideration
Purchase intent
Purchase
experience
Purchase
Ad Console:
Sponsored Brands
Ad Console: Product
Display Ads and Sponsored
Products
The Full Amazon Advertising Funnel
What is Amazon DSP?
● Amazon Demand-Side Platform
● Available within Amazon Advertising Services
● Enables advertisers to programmatically buy display & video ad placements
● Reach, educate, and re-engage customers on and off Amazon
Customize Your Ad
Select from a variety of
formats
Promote Your Way
Can lead customer to your
Amazon product page,
Store, or even an external
website
Reach the Right
Audience
Use Amazon shopping
insights to reach relevant
audiences
● Available to:
○ Brands who sell products on Amazon (1P and 3P)
○ Those who do not (i.e. insurance)
● Management options:
○ Amazon managed
○ ESS managed
● Best for:
○ Advertisers who want to programmatically buy display & video ads at scale
○ Brands that want to expand their customer reach beyond Advertising Console capabilities
○ Brands that cannot sell their product through Amazon but want to leverage Amazon Audiences
Who Can Use DSP?
Reach your audience on:
● Amazon website
● Fire TV
● IMDb
● Freedive (IMDb Streaming)
● Kindle
● Apps
● Published Partners
● Third Party Exchanges
Building Your Brand Off-Amazon
Tinuiti’s Amazon DSP Strategy: Crawl, Walk, Run
Purchase Decisions are not Linear
Tinuiti’s Amazon DSP Strategy
Searches for
Product
Reads detail
page and
reviews
Compares
Brands
Adds to Cart or List
Purchase in store
Writes a
review
Tells a
friend
Subscribe & Save
Considers or
Purchases brand
again
Customer
sees ad
Consideration
Purchase
Advocacy
LoyaltyAwareness
Lifestyle segments
Reflects broad interest groups such as
● “Recent Movers”
● “Home Owners”
● Upper Funnel Awareness
Retargeting segments
Amazon shoppers that have viewed but
not purchased your products
● ASIN Retargeting
● Pixel Retargeting
● Bottom Funnel Conversion
Behavioral Targeting: Unique Amazon Segments
Source: https://advertising.amazon.com/amazon-display-advertising
In-market segments
Customers searching or browsing for
certain kinds of products
● “Bedding”
● “Comforters”
● Mid-funnel Consideration
Tinuiti’s Amazon DSP Strategy
Grow Brand Awareness
● Upper-funnel, visibility
● Attract attention to your brand
Increase Consideration
● Mid-funnel, engagement
● Consider your product over a competitor
Drive Purchases
● Low-funnel, highest intent
● Re-engage customers to win back the sale
Setting Your Campaign Goal
Tinuiti’s Amazon DSP Strategy
Grow Brand
Awareness
Increase
Consideration
Drive Purchases
Layering in customer
demographic data to targeting
shoppers:
● Geographic location
● Gender
● Age
Leveraging Customer Data to Target Shoppers
Tinuiti’s Amazon DSP Strategy
Client Scales DSP Strategy to Increase Total
Percentage of Purchases New to Brand to 84%
84%
Total Percent of
Purchases New to Brand
11.65
Total ROAS for
Retargeting
3,000,000
Total Detail Page
Views
Tinuiti’s Amazon DSP Strategy
● Distribute advertising efforts across upper and lower
funnel campaigns
● Target upper funnel segments with large audiences
○ We used upper funnel campaigns to drive
new customers to our product detail pages
(from In-market segments)
● Created retargeting campaigns to target lower
funnel audiences
○ We then followed up with shoppers (if they
didn’t purchase)
Driving Upper & Lower Funnel Campaigns
Tinuiti’s Amazon DSP Strategy
● Repeat Purchasers - Target customers who have purchased
your products in the past but not recently
● Product Remarketing – Retarget shoppers who viewed your
promoted products but didn’t convert.
● Pixel Based – Shoppers who visit your brand’s site.
● Similar Product Remarketing –Reach shoppers browsing
products similar to yours.
“Having the capability to retarget customers gives us the opportunity to
target past shoppers and stay top of mind as well as prospect in an
effort to gain new customers.”
Different Retargeting Options on Amazon DSP
Tinuiti’s Amazon DSP Strategy
DSP Consumer Journey & KPIs
Impressions
(eCPM)
Click-Throughs
(eCTR)
ROAS
(eCPP)
AWARENESS
CONSIDERATION
PURCHASE
Cumulative Reach
DPV View-throughs
ATC View-throughs
CTR
DPV Click-throughs
ATC Click-throughs
Purchase Event Click-throughs
Purchase Events
Product Units Sold
Product Sales
Total SnSS (promoted + BH)
Total Product Sales (promoted + BH)
#%
#%
#%
Percent of Budget
Example:
How to build your campaign structure
relative to the size of your catalog
● Larger catalogs
○ Breakdown by product category
● Smaller catalogs
○ Breakdown by individual product
● Upper funnel strategy
○ Correlate audiences with product category
● Lower funnel strategy
○ Product specific audiences
New Catalog Segmentation
Tinuiti’s Amazon DSP Strategy
Tinuiti’s Amazon DSP Strategy
Seasonality
● Pulse more budget into targeting tactics
based on time of year and high seasons
Create Events
● Create events throughout the year to
engage the consumer through creative
messaging. (Ex: Prime Day, Back to school,
Father’s Day)
Seasonality & Upper Funnel Pulses
Tinuiti’s Amazon DSP Strategy
1. Set goals and clear KPIs for your DSP ads
2. Identify your audiences
3. Choose strategic creative ad formats
4. Build out and execute your campaign
5. Test, analyze, and optimize
6. Do it all again!
Order of Operations For Amazon DSP
Different Creative Ad Types -
Specific to Consumer Behavior
Desktop and Mobile Display Ads Mobile Interstitial (full-screen) Ads
Ad Format Options
Mobile Banners Ads In-stream Video Ads
Dynamic E-commerce Creative Model
Shows your potential or returning customer an ad type based on
their past purchasing behavior
Dynamic E-commerce Ads
Optimizes between various
creative elements to drive the
best performance for your
e-commerce creative and the
end customer.
Static Ads
Utilized for middle and upper
funnel tactics to draw
consumer in with lifestyle
images and grow brand
awareness. These will lead
back to Amazon Storefront or
Custom Landing Page.
Raise and measure brand awareness with
Amazon DSP Video
● Reach customers through video ads
● Advertise on high-quality sites
● Optimize brand performance looking at
video completion rate
Video Through DSP
Increase product visibility through advertising
and reach millions of Amazon shoppers with
ads linking to product detail pages.
● Full-screen ads with sound
● Non-skippable
● Brand-safe, licensed TV and movie
content
● Average completion rate of 97%
OTT - (Over the Top)
More than 34 million monthly active
users worldwide
2020 Audience Updates for Amazon DSP
2020 Updates For Amazon DSP Campaigns
On January 1, 2020, Amazon will be updating
pricing for Amazon audiences used in
Amazon DSP display campaigns. The
Amazon DSP audience fee is a cost per one
thousand, or CPM, applied to Amazon
audience segments.
Key Takeaways
Prevent stagnant and slow brand growth by running a full-funnel
Amazon advertising strategy that’s right for your brand.
Set your goal, identify your audience and placements, execution
of campaign build-out, analyze and optimize.
After your bottom of the funnel is secured, identify which specific
audiences make the most sense for your brand to expand reach
Schedule Your 1:1
Amazon Marketplace
Strategy Evaluation
Live Q&A
Evan Walsh
Sr. Programmatic Analyst
Katie Davis
Coordinator, Marketplace
Support
Webinar Calendar
Upcoming Webinars
tinuiti.com/content/
THANK YOU!

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Amazon DSP Strategy: How to Leverage DSP Capabilities to Capture Audience Demand

  • 1. Amazon DSP Strategy How to Leverage DSP Capabilities to Capture Audience Demand
  • 2. 2 ● Session recording and slides will be sent out ● Log back in anytime with the same link ● Resources available as handouts Eyebrow Text Today’s Logistics Persephanie Arellano Webinar Coordinator
  • 3. Experts-Only Approach Strategic acquisitions have positioned us as the leading independent performance marketing agency Search • Social • Amazon • Email • Display • Shopping & Data Feed • SEO • Affiliate • Conversion Rate Optimization • Creative Services • Analytics & Marketing Science
  • 4. Marketers who want to tie their Amazon presences to traditional performance marketing channels should consider Tinuiti. Tinuiti has one of the strongest eCommerce offerings in this evaluation... Clients applaud Tinuiti's growth over the last two years, from channel-specific executor to a more cross-channel partner. “ ” The Forrester Wave™: Performance Marketing Agencies, Q3 2019 Download the Report: tinuiti.com/wave2019
  • 5. Today’s Speakers Evan Walsh Sr. Programmatic Analyst Katie Davis Coordinator, Marketplace Support
  • 6. 6 1. What is Amazon DSP 2. A crawl, walk, run approach to Amazon DSP 3. How top brands like Noble House Furniture increased new customers sales to 84% 4. DSP creative options specific to consumer behavior 5. Live Q&A with our in house experts Agenda
  • 7. Poll Question What best explains your current familiarity with Amazon DSP? ● I’m currently advertising on this platform ● I’m considering allocating budget towards ● Unsure about the platform here to learn
  • 9. PPC: Cost-per-click You pay for clicks Display: CPM (Cost per thousand) You pay for impressions Amazon Ad Console Previously AMS Sponsored Display Previously PDAs Sponsored Brands Previously HSAs Sponsored Products Amazon Managed Service Enterprise Self Service Amazon Advertising Previously AMG Amazon DSP Previously AAP
  • 10. DSP: In-Market & Lifestyle DSP: Retargeting Awareness Consideration Purchase intent Purchase experience Purchase Ad Console: Sponsored Brands Ad Console: Product Display Ads and Sponsored Products The Full Amazon Advertising Funnel
  • 11. What is Amazon DSP? ● Amazon Demand-Side Platform ● Available within Amazon Advertising Services ● Enables advertisers to programmatically buy display & video ad placements ● Reach, educate, and re-engage customers on and off Amazon Customize Your Ad Select from a variety of formats Promote Your Way Can lead customer to your Amazon product page, Store, or even an external website Reach the Right Audience Use Amazon shopping insights to reach relevant audiences
  • 12. ● Available to: ○ Brands who sell products on Amazon (1P and 3P) ○ Those who do not (i.e. insurance) ● Management options: ○ Amazon managed ○ ESS managed ● Best for: ○ Advertisers who want to programmatically buy display & video ads at scale ○ Brands that want to expand their customer reach beyond Advertising Console capabilities ○ Brands that cannot sell their product through Amazon but want to leverage Amazon Audiences Who Can Use DSP?
  • 13. Reach your audience on: ● Amazon website ● Fire TV ● IMDb ● Freedive (IMDb Streaming) ● Kindle ● Apps ● Published Partners ● Third Party Exchanges Building Your Brand Off-Amazon
  • 14. Tinuiti’s Amazon DSP Strategy: Crawl, Walk, Run
  • 15. Purchase Decisions are not Linear Tinuiti’s Amazon DSP Strategy Searches for Product Reads detail page and reviews Compares Brands Adds to Cart or List Purchase in store Writes a review Tells a friend Subscribe & Save Considers or Purchases brand again Customer sees ad Consideration Purchase Advocacy LoyaltyAwareness
  • 16. Lifestyle segments Reflects broad interest groups such as ● “Recent Movers” ● “Home Owners” ● Upper Funnel Awareness Retargeting segments Amazon shoppers that have viewed but not purchased your products ● ASIN Retargeting ● Pixel Retargeting ● Bottom Funnel Conversion Behavioral Targeting: Unique Amazon Segments Source: https://advertising.amazon.com/amazon-display-advertising In-market segments Customers searching or browsing for certain kinds of products ● “Bedding” ● “Comforters” ● Mid-funnel Consideration Tinuiti’s Amazon DSP Strategy
  • 17. Grow Brand Awareness ● Upper-funnel, visibility ● Attract attention to your brand Increase Consideration ● Mid-funnel, engagement ● Consider your product over a competitor Drive Purchases ● Low-funnel, highest intent ● Re-engage customers to win back the sale Setting Your Campaign Goal Tinuiti’s Amazon DSP Strategy Grow Brand Awareness Increase Consideration Drive Purchases
  • 18. Layering in customer demographic data to targeting shoppers: ● Geographic location ● Gender ● Age Leveraging Customer Data to Target Shoppers Tinuiti’s Amazon DSP Strategy
  • 19. Client Scales DSP Strategy to Increase Total Percentage of Purchases New to Brand to 84% 84% Total Percent of Purchases New to Brand 11.65 Total ROAS for Retargeting 3,000,000 Total Detail Page Views Tinuiti’s Amazon DSP Strategy
  • 20. ● Distribute advertising efforts across upper and lower funnel campaigns ● Target upper funnel segments with large audiences ○ We used upper funnel campaigns to drive new customers to our product detail pages (from In-market segments) ● Created retargeting campaigns to target lower funnel audiences ○ We then followed up with shoppers (if they didn’t purchase) Driving Upper & Lower Funnel Campaigns Tinuiti’s Amazon DSP Strategy
  • 21. ● Repeat Purchasers - Target customers who have purchased your products in the past but not recently ● Product Remarketing – Retarget shoppers who viewed your promoted products but didn’t convert. ● Pixel Based – Shoppers who visit your brand’s site. ● Similar Product Remarketing –Reach shoppers browsing products similar to yours. “Having the capability to retarget customers gives us the opportunity to target past shoppers and stay top of mind as well as prospect in an effort to gain new customers.” Different Retargeting Options on Amazon DSP Tinuiti’s Amazon DSP Strategy
  • 22. DSP Consumer Journey & KPIs Impressions (eCPM) Click-Throughs (eCTR) ROAS (eCPP) AWARENESS CONSIDERATION PURCHASE Cumulative Reach DPV View-throughs ATC View-throughs CTR DPV Click-throughs ATC Click-throughs Purchase Event Click-throughs Purchase Events Product Units Sold Product Sales Total SnSS (promoted + BH) Total Product Sales (promoted + BH) #% #% #% Percent of Budget Example:
  • 23. How to build your campaign structure relative to the size of your catalog ● Larger catalogs ○ Breakdown by product category ● Smaller catalogs ○ Breakdown by individual product ● Upper funnel strategy ○ Correlate audiences with product category ● Lower funnel strategy ○ Product specific audiences New Catalog Segmentation Tinuiti’s Amazon DSP Strategy Tinuiti’s Amazon DSP Strategy
  • 24. Seasonality ● Pulse more budget into targeting tactics based on time of year and high seasons Create Events ● Create events throughout the year to engage the consumer through creative messaging. (Ex: Prime Day, Back to school, Father’s Day) Seasonality & Upper Funnel Pulses Tinuiti’s Amazon DSP Strategy
  • 25. 1. Set goals and clear KPIs for your DSP ads 2. Identify your audiences 3. Choose strategic creative ad formats 4. Build out and execute your campaign 5. Test, analyze, and optimize 6. Do it all again! Order of Operations For Amazon DSP
  • 26. Different Creative Ad Types - Specific to Consumer Behavior
  • 27. Desktop and Mobile Display Ads Mobile Interstitial (full-screen) Ads Ad Format Options Mobile Banners Ads In-stream Video Ads
  • 28. Dynamic E-commerce Creative Model Shows your potential or returning customer an ad type based on their past purchasing behavior
  • 29. Dynamic E-commerce Ads Optimizes between various creative elements to drive the best performance for your e-commerce creative and the end customer.
  • 30. Static Ads Utilized for middle and upper funnel tactics to draw consumer in with lifestyle images and grow brand awareness. These will lead back to Amazon Storefront or Custom Landing Page.
  • 31. Raise and measure brand awareness with Amazon DSP Video ● Reach customers through video ads ● Advertise on high-quality sites ● Optimize brand performance looking at video completion rate Video Through DSP
  • 32. Increase product visibility through advertising and reach millions of Amazon shoppers with ads linking to product detail pages. ● Full-screen ads with sound ● Non-skippable ● Brand-safe, licensed TV and movie content ● Average completion rate of 97% OTT - (Over the Top) More than 34 million monthly active users worldwide
  • 33. 2020 Audience Updates for Amazon DSP
  • 34. 2020 Updates For Amazon DSP Campaigns On January 1, 2020, Amazon will be updating pricing for Amazon audiences used in Amazon DSP display campaigns. The Amazon DSP audience fee is a cost per one thousand, or CPM, applied to Amazon audience segments.
  • 35. Key Takeaways Prevent stagnant and slow brand growth by running a full-funnel Amazon advertising strategy that’s right for your brand. Set your goal, identify your audience and placements, execution of campaign build-out, analyze and optimize. After your bottom of the funnel is secured, identify which specific audiences make the most sense for your brand to expand reach
  • 36. Schedule Your 1:1 Amazon Marketplace Strategy Evaluation
  • 37. Live Q&A Evan Walsh Sr. Programmatic Analyst Katie Davis Coordinator, Marketplace Support