ANIL BIST CURRENT RESUME
- 1. Anil Bist 202, B WING IIND FLOOR, KAMAL PARK, NEAR MANGATRAM PETROL PUMP, L.BS. MARG, BHANDUP (W) MUMBAI-400078. MOBILE NO:-9833755243 EMAIL ID: anilgbist@yahoo.co.in 20 Years’ Experience in Ocean Freight Division in Freight Forwarding Industry CAREER OBJECTIVE To hold a responsible position in a professionally managed organization, where there is ample scope for continuous improvement professionally, for achieving the desired objectives and goals of the organization on a larger canvas. CORE STRENGTHS • Working out solutions of complex problems. • Handling crisis management effectively. • Ability to communicate/co-ordinate effectively. • Dynamic, Focused & Result Oriented • KEY SKILLS: • Operation planning to execute the shipments within the stipulated time period as per the customer requirement. • Increase the revenue through better consolidation planning. • Good Interpersonal Skills with the customers as well as employees of the organization. • To fulfill timely customers logistics requirement at destination. PROFESSIONAL CAPABILITES Possess 20 years work experience in handling Ocean Freight Product (Freight Forwarding) from Trainee to Asst Manager Cadre.
- 2. WORK EXPERIENCE 2001 till date: I am presently working with UPS SCS India Pvt Ltd as Asst. Manager Ocean Freight Western India Profile: • Working with the Pune & Ahmedabad office for operation requirement. • Handling Ocean Export Department Team of twenty persons which includes Team leader, Customer service, Operation & Documentation for various sector . • Ensuring the Team for timely & accurate Communication with Shipper, CHA, Principal Office, Consignee, Shipping line, Buying House etc • Well versed with LCL consolidations /Buyer consolidation for a VIP account. • Well versed with negotiations of ocean freight rate with sound commercial acumen relating to ocean export shipment cycle. • Quoting rates to customer’s/overseas offices. • Interfacing with institutional and corporate clients for suggesting the most viable services and product range, cultivating relations with them for securing business. • Build strong carrier relationship-Rate negotiations, cost control and increasing profitability. • Respond to corporate customer needs/enquiries and also attend their monthly RFQ/Tenders. • Participate in local operational planning including commercials and pricing inputs, business direction to team and work closely with Branch/Regional Head. • Visiting shipping lines to develop strong relationship and negotiate the best possible rates. • Ensuring the best effort to obtain space and committed delivery during peak season. • Visiting Nhavasheva CFS and the operations staff provides the quality service to retain Key/Corporate as well as nominated accounts • Develop a high performance service culture within the functional department. • Develop and maintain strong personal relationship with key strategic/corporate clients to ensure business retention and growth and act as focal points for client escalations if necessary. • Ensure the appropriate operational, commercial and KPI’S are employed for Global clients to provide timely and effective reporting to support day to day management of the business. • Follow up with the Sales team, Branch offices for free hand booking, accordingly liaising with shipping line for rate filling. • Good exposure on CFS operation thereby timely coordinating & communicating with CFS OPS for cargo consolidation.
- 3. • Good expertise in understanding the intricacies of the business with a flair for managing customers & deal with them independently for resolving issues as a part of Customer Relationship Management. • Attending & visiting personally to potential/corporate customer and recognize requirement and convert same as prospective service accounts in turn increase branch revenue. • Strong exposure in managing the nominated retail A/C ..like Pier-1, Dollar Tree, Laura Ashley, Costco etc & understanding their SOPs & ensure adherence to the same per setup KPI in SOP. • Complete knowledge of standard Indian customs procedures for ocean exports along with shipping procedures. • Good relationships with shipping lines with sound knowledge on shipping line routings, transit times & freight economics for arriving at competitive buy rates. • Supervising all aspects of the Ocean Export Program while ensuring the proper and timely movement of Freight. • Manage day-to-day complaints from overseas office & Customers etc • Filing ocean rates with FMC for USA shipments and also for non US shipment • Handling all escalated issue by giving appropriate solutions. • Promotion of online tools to the customer • Assessing Employee performance –appraisals • Helping peers in their work process, working towards improved process, best practice if any to be suggested after discussion with senior. Overall maintaining a Teamwork and healthy atmospheres even under pressure. • Assessing Employee Performance Appraisals • Development/Training for the team & New hires • Conducting interview for new hire, responsible for appointment of New Hires for the department. • Building relationship with customer, Agents, colleagues local or overseas vide meeting, emails & phone calls. • Selecting the service provider as per company process & customer requirement. 1996 till 2001 Worked as an Ocean Freight Senior Executive Fritz Freight forwarding India Pvt Ltd., Profile • Coordination with Shipper –for new orders to be planned for stuffing ,intimating the vessel planning for required destination ,follow up and coordination with shipper’s respective plants for documents, providing vessel/loading confirmation.
- 4. • Coordination with shipping line for availability of containers, Vessel Planning, Freight Rate, Delivery Order, Booking Confirmations, Advance Loading List. • Coordination with Transporters for planning and arranging vehicle. • Coordination with CFS operating staff for carting shipment planning. • Coordination with Overseas office for approval of nomination shipment. • Coordinating with customer for their day to day activates of the shipment and solving their quarry with timely and effectively. • Coordination with Shipper, CHA, destination office, buying house, shipping line etc... • Ensure friendly business relationship with vendors/subcontractors to ensure best service and pricing at all times. 1995 till 1996 Worked as an Ocean Export Assistant Concord Freight Systems India Pvt Ltd for 1 year. Profile • Pre-Shippment & Post-shippments documentation. • Coordination with Shipper, Transporter, CHA & CFS for day to day activities EDUCATIONAL QUALIFICATION • B.COM FROM MUMBAI UNIVERSITY • DIPLOMA IN EXPORT MANAGEMENT FROM INDIAN MERCHANT CHAMBER PERSONAL DETAILS DATE OF BIRTH: 3RD February 1971 MARITAL STATUS: MARRIED EXTRA CURRICULAR ACTIVITIES: N.C.C LANGUAGES KNOWN: English, Hindi and Marathi