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When SCRUM Is NOT Enough 
Antanas Kompanas 
Solution Architect 
Baltic Amadeus, Lithuania 
© UAB Baltic Amadeus, 2014 Harmonious IT Solutions
ABOUT BALTIC AMADEUS 
• Software development and related services 
• Number of employees – 100+ 
• Microsoft Gold Partner 
• AGILEdriven company 
1988 
Baltic Amadeus 
is founded 
1991 
1993 
1994 
2001 
2006 
2007 
Focus on software 
2011 
2009 2012 
© UAB Baltic Amadeus, 2014 2
• Legacy enterprise 
system 
• BIG (7 different 
layers, 13 000+ files) 
• .NET C#, Web UI, WS 
• Technology mix 
THE PROJECT 
© UAB Baltic Amadeus, 2014 3
• Typical User Story: 
BUSINESS REQUEST 
– Allow easier registration of business clients 
Sounds easy, right? 
© UAB Baltic Amadeus, 2014 4
• What you get: 
BUSINESS REQUEST 
© UAB Baltic Amadeus, 2014 5
DEVELOPMENT PROCESS 
• Requirements from client: 
– Quick estimate 
– Solution specification 
– Development 
– Code review 
Estimate 
Specify 
Confirm 
Done Review Develop 
© UAB Baltic Amadeus, 2014 6
• Project manager 
– Contact person for client 
– Local Product Owner 
• Team Lead 
– Scrum Master 
• Developers 
• Internal QA specialist 
THE TEAM 
© UAB Baltic Amadeus, 2014 7
DEVELOPMENT PROCESS 
• Requirements from client: 
– Quick estimate 
– Solution specification 
– Development 
– Code review 
Estimate 
Specify 
Confirm 
Done Review Develop 
© UAB Baltic Amadeus, 2014 8
• How we work: 
DEVELOPMENT PROCESS 
– Quick estimate 
– Solution specification 
– Development 
– Code review 
Estimate 
Specify 
Confirm 
Done Review Develop 
© UAB Baltic Amadeus, 2014 9
DEVELOPMENT PROCESS 
• Specification benefits: 
– Smoother planning 
– Improved learning 
– Less surprises 
© UAB Baltic Amadeus, 2014 10
• What takes time: 
– Quick estimate 
– Solution specification 
– Development 
– Testing 
– Code review 
– Bug fixing 
TIME MANAGEMENT 
© UAB Baltic Amadeus, 2014 11
SIMPLE SOLUTION 
• Everything is a sprint task! 
© UAB Baltic Amadeus, 2014 12
SIMPLE SOLUTION 
• Everything is a sprint task! 
© UAB Baltic Amadeus, 2014 13
• Typical burn-down 
SIMPLE SOLUTION 
Burned more, 
done less 
© UAB Baltic Amadeus, 2014 14
SIMPLE SOLUTION 
• Reason: Design specification underestimated 
Burned more, 
done less 
© UAB Baltic Amadeus, 2014 15
SIMPLE SOLUTION 2.0 
• Exclude Design tasks from sprint 
© UAB Baltic Amadeus, 2014 16
SIMPLE SOLUTION 2.0 
• Exclude Design tasks from sprint 
© UAB Baltic Amadeus, 2014 17
SIMPLE SOLUTION 2.0 
• Reason: Internal testing starts later 
3x speed 
4x speed 
Will we make it? 
© UAB Baltic Amadeus, 2014 18
SIMPLE SOLUTION 2.1 
• Exclude testing tasks from sprint 
© UAB Baltic Amadeus, 2014 19
SIMPLE SOLUTION 2.1 
• Reason: Shared code review task 
Code review 
task exhausted 
© UAB Baltic Amadeus, 2014 20
SIMPLE SOLUTION 2.9 
• Include code review as a swim lane 
© UAB Baltic Amadeus, 2014 21
SIMPLE SOLUTION 3.0 
• Only development hours in sprint 
• Not included: 
– Quick evaluation 
– Design specification 
– Internal testing 
© UAB Baltic Amadeus, 2014 22
SIMPLE SOLUTION 3.0 
• Only development hours in sprint 
• Not included: 
– Quick evaluation 
– Design specification 
– Internal testing 
© UAB Baltic Amadeus, 2014 23
ADVANCED SOLUTION 
© UAB Baltic Amadeus, 2014 24
ADVANCED SOLUTION 
© UAB Baltic Amadeus, 2014 25
ADVANCED SOLUTION 
• Use KANBAN for Design and evaluation 
© UAB Baltic Amadeus, 2014 26
• All necessary states: 
– Backlog 
– Rough estimate needed 
– Rough estimate done 
– Better estimate needed 
– Team Review 
– Better estimate done 
– Design specification needed 
– Team Review 
– Design specification done 
– Ready for development 
– Irrelevant 
ADVANCED SOLUTION 
© UAB Baltic Amadeus, 2014 27
ADVANCED SOLUTION 2.0 
Business Board 
© UAB Baltic Amadeus, 2014 28
ADVANCED SOLUTION 2.0 
Design Board 
© UAB Baltic Amadeus, 2014 29
ADVANCED SOLUTION 2.0 
Sprint Board 
© UAB Baltic Amadeus, 2014 30
ADVANCED SOLUTION 2.0 
Support Board 
© UAB Baltic Amadeus, 2014 31
SUMMARY 
• Keep unpredictable tasks outside of sprint 
• Design solution ahead of development* 
• Use KANBAN for design, evaluation and 
support 
• Split KANBAN boards by activity 
• Trust business but improve your work 
* If changes are complex or your system is big 
© UAB Baltic Amadeus, 2014 32
QUESTIONS 
Questions 
Baltic Amadeus 
Vilnius, Lithuania 
http://www.baltic-amadeus.lt 
Antanas Kompanas 
Solution Architect 
a.kompanas@baltic-amadeus.lt 
© UAB Baltic Amadeus, 2014 33
THE END 
Thank you! 
Baltic Amadeus 
Vilnius, Lithuania 
http://www.baltic-amadeus.lt 
Antanas Kompanas 
Solution Architect 
a.kompanas@baltic-amadeus.lt 
© UAB Baltic Amadeus, 2014 34

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Antanas Kompanas. When scrum is not enough

  • 1. When SCRUM Is NOT Enough Antanas Kompanas Solution Architect Baltic Amadeus, Lithuania © UAB Baltic Amadeus, 2014 Harmonious IT Solutions
  • 2. ABOUT BALTIC AMADEUS • Software development and related services • Number of employees – 100+ • Microsoft Gold Partner • AGILEdriven company 1988 Baltic Amadeus is founded 1991 1993 1994 2001 2006 2007 Focus on software 2011 2009 2012 © UAB Baltic Amadeus, 2014 2
  • 3. • Legacy enterprise system • BIG (7 different layers, 13 000+ files) • .NET C#, Web UI, WS • Technology mix THE PROJECT © UAB Baltic Amadeus, 2014 3
  • 4. • Typical User Story: BUSINESS REQUEST – Allow easier registration of business clients Sounds easy, right? © UAB Baltic Amadeus, 2014 4
  • 5. • What you get: BUSINESS REQUEST © UAB Baltic Amadeus, 2014 5
  • 6. DEVELOPMENT PROCESS • Requirements from client: – Quick estimate – Solution specification – Development – Code review Estimate Specify Confirm Done Review Develop © UAB Baltic Amadeus, 2014 6
  • 7. • Project manager – Contact person for client – Local Product Owner • Team Lead – Scrum Master • Developers • Internal QA specialist THE TEAM © UAB Baltic Amadeus, 2014 7
  • 8. DEVELOPMENT PROCESS • Requirements from client: – Quick estimate – Solution specification – Development – Code review Estimate Specify Confirm Done Review Develop © UAB Baltic Amadeus, 2014 8
  • 9. • How we work: DEVELOPMENT PROCESS – Quick estimate – Solution specification – Development – Code review Estimate Specify Confirm Done Review Develop © UAB Baltic Amadeus, 2014 9
  • 10. DEVELOPMENT PROCESS • Specification benefits: – Smoother planning – Improved learning – Less surprises © UAB Baltic Amadeus, 2014 10
  • 11. • What takes time: – Quick estimate – Solution specification – Development – Testing – Code review – Bug fixing TIME MANAGEMENT © UAB Baltic Amadeus, 2014 11
  • 12. SIMPLE SOLUTION • Everything is a sprint task! © UAB Baltic Amadeus, 2014 12
  • 13. SIMPLE SOLUTION • Everything is a sprint task! © UAB Baltic Amadeus, 2014 13
  • 14. • Typical burn-down SIMPLE SOLUTION Burned more, done less © UAB Baltic Amadeus, 2014 14
  • 15. SIMPLE SOLUTION • Reason: Design specification underestimated Burned more, done less © UAB Baltic Amadeus, 2014 15
  • 16. SIMPLE SOLUTION 2.0 • Exclude Design tasks from sprint © UAB Baltic Amadeus, 2014 16
  • 17. SIMPLE SOLUTION 2.0 • Exclude Design tasks from sprint © UAB Baltic Amadeus, 2014 17
  • 18. SIMPLE SOLUTION 2.0 • Reason: Internal testing starts later 3x speed 4x speed Will we make it? © UAB Baltic Amadeus, 2014 18
  • 19. SIMPLE SOLUTION 2.1 • Exclude testing tasks from sprint © UAB Baltic Amadeus, 2014 19
  • 20. SIMPLE SOLUTION 2.1 • Reason: Shared code review task Code review task exhausted © UAB Baltic Amadeus, 2014 20
  • 21. SIMPLE SOLUTION 2.9 • Include code review as a swim lane © UAB Baltic Amadeus, 2014 21
  • 22. SIMPLE SOLUTION 3.0 • Only development hours in sprint • Not included: – Quick evaluation – Design specification – Internal testing © UAB Baltic Amadeus, 2014 22
  • 23. SIMPLE SOLUTION 3.0 • Only development hours in sprint • Not included: – Quick evaluation – Design specification – Internal testing © UAB Baltic Amadeus, 2014 23
  • 24. ADVANCED SOLUTION © UAB Baltic Amadeus, 2014 24
  • 25. ADVANCED SOLUTION © UAB Baltic Amadeus, 2014 25
  • 26. ADVANCED SOLUTION • Use KANBAN for Design and evaluation © UAB Baltic Amadeus, 2014 26
  • 27. • All necessary states: – Backlog – Rough estimate needed – Rough estimate done – Better estimate needed – Team Review – Better estimate done – Design specification needed – Team Review – Design specification done – Ready for development – Irrelevant ADVANCED SOLUTION © UAB Baltic Amadeus, 2014 27
  • 28. ADVANCED SOLUTION 2.0 Business Board © UAB Baltic Amadeus, 2014 28
  • 29. ADVANCED SOLUTION 2.0 Design Board © UAB Baltic Amadeus, 2014 29
  • 30. ADVANCED SOLUTION 2.0 Sprint Board © UAB Baltic Amadeus, 2014 30
  • 31. ADVANCED SOLUTION 2.0 Support Board © UAB Baltic Amadeus, 2014 31
  • 32. SUMMARY • Keep unpredictable tasks outside of sprint • Design solution ahead of development* • Use KANBAN for design, evaluation and support • Split KANBAN boards by activity • Trust business but improve your work * If changes are complex or your system is big © UAB Baltic Amadeus, 2014 32
  • 33. QUESTIONS Questions Baltic Amadeus Vilnius, Lithuania http://www.baltic-amadeus.lt Antanas Kompanas Solution Architect a.kompanas@baltic-amadeus.lt © UAB Baltic Amadeus, 2014 33
  • 34. THE END Thank you! Baltic Amadeus Vilnius, Lithuania http://www.baltic-amadeus.lt Antanas Kompanas Solution Architect a.kompanas@baltic-amadeus.lt © UAB Baltic Amadeus, 2014 34