APA FormatAbstract PageProject Selection and Competency Self-Ass.docx

APA Format/Abstract Page/
Project Selection and Competency Self-Assessment
Overview
Cultural exchanges in the work environment are complicated by
their very nature. However, differences in race, ethnicity, class,
gender, and religion can add to the complexity and further
intensify even the most basic misunderstanding. In order for
you to more fully comprehend this phenomenon, your first
assignment (and the first of three for your course project) will
begin in the context of the work place.
By successfully completing this assignment, you will
demonstrate your proficiency in the following course
competencies and assignment criteria:
Competency 1: Analyze the influence of culture on attitudes,
values, perception, human behavior, and interpersonal relations.
Explain why an identified problem is relevant or important to
fostering the understanding of diversity issues.
Competency 2: Analyze individual cultural competencies.
Identify individual cultural competencies.
Analyze one's own cultural knowledge, awareness, sensitivity,
and actions.
Competency 3: Analyze culturally and developmentally
appropriate intervention strategies.
Describe the essential elements of a cultural conflict.
Competency 4: Apply theories, methods, and research in cross-
cultural awareness.
Describe a project research question.
Competency 5: Communicate in a manner that is scholarly,
professional, and consistent with expectations for members of
the human services profession.
Communicate in a professional manner, using concise, well
organized, and grammatically correct writing that incorporates
appropriate APA style and conventions.
Assignment Instructions
Part 1

Describe a fictional or real-life, work related conflict that has
arisen from, and is complicated by, cultural differences. This
scenario will serve as the basis for your course project.
Write a two-page narrative detailing pertinent information about
your scenario including:
A clear statement of the conflict and project research question.
A description of the essential elements of the conflict, including
any relevant details leading up to the conflict.
A discussion of the cultural competencies of the participants.
A rationale for the relevance or importance of this scenario to
foster the understanding of diversity issues.
Part 2
It is also important for you to be aware of your own cultural
competencies or how well you are able to act with people from
other cultures. At the end of this course, you will be asked to
assess how participating in this course has contributed to your
personal and professional growth. In order to do that, it is
helpful to have a starting point for your reflection. Refer to the
Sperry (2012) article on cultural competencies from this unit's
readings.
Continue your narrative and reflect on your cultural knowledge,
awareness, sensitivity, and action—the four components of
cultural competence outlined by Sperry. Be explicit in your
reflection and assess your ability in each area as very high,
high, average, low, or very low. This section should be one
page.
When you have completed your description, submit your paper
in the assignment area. Your instructor will provide you with
feedback and give his or her approval for your selected topic.
Submission Requirements
Written communication
: Written communication is free of errors that detract from the
overall message.
APA formatting
: Resources and citations are formatted according to APA (6th

edition) style and formatting.
Length
: Three pages, double spaced.
Font and font size
: Times New Roman, 12 point.
Note:
Your instructor may also use the Writing Feedback Tool to
provide feedback on your writing. In the tool, click the linked
resources for helpful writing information.
____________________________________________________
Unit 4 Working With African Americans and Native Americans
Introduction
We now turn our attention to two specific minority groups:
African Americans and Native Americans. While each group has
different cultural values, histories, and needs, each group has
experienced societal discrimination and oppression as evidenced
by its struggles for human rights and equality.
African Americans and Native Americans have historically
experienced slavery, lack of basic human rights and legal
protection, misunderstanding, verbal and physical abuse, and
even murder. While these groups now have state and federal
legal protection, racism is still alive and well. Ask yourself the
following questions: "If I were an African American or a Native
American, how would I feel about the historical discrimination
and violence inflicted upon my ethnic group? How would I feel
about today's experience with discrimination? How do these
facts and ideas arise in the workplace?" These questions are
important, because they allow us to consider how some people
of color may culturally or individually internalize cultural
oppression.
Toggle DrawerHide Full Introduction
In this unit, you will study the recent research on discrimination
against African Americans and Native Americans and the
cultural effects of the discrimination. Furthermore, we will

consider family values, group cohesiveness, spirituality,
acculturation conflicts, and the psychosocial and employment or
career issues for each group. Culturally sensitive interactions
and problem solving cannot be effectively implemented in the
workplace until a manager, an employee, or a supervisor is
aware of the various challenges and issues. Possessing this
knowledge provides opportunities to treat others effectively.
You are encouraged to reflect on how your current theoretical
and personal approach may influence your effectiveness in
communicating with these groups.
Overview
There has been increasing tension between teachers of different
races regarding how children are being disciplined the in
African American households in their school district. Many
Caucasian teachers (80% of the teacher population) believe that
the methods of discipline are inappropriate, while African
American teachers (a vast minority of teachers in the district)
largely believe that the methods of punishment are appropriate
for their culture.
You have been asked to provide cultural sensitivity training to
teachers in the school district. The goal is to increase cultural
and ethnic awareness for each of the teacher groups so they can
foster a better understanding of one another's point of view and
deescalate the tension between the groups.
Analyze how cultural customs can be interpreted or
misinterpreted by other cultures.
Discuss common elements of cultural misunderstandings.

Identify types of information to gather from stakeholders for
intervention planning.
Identify culturally sensitive intervention strategies.
Communicate in a professional manner, using scholarly
resources that support the analysis through clear, concise, well
Counseling Case Study
Write an outline of a presentation (not a full presentation) to be
given to the teachers that provides guidance on how to address
the issue. The point of this outline is to detail how you would
approach the task and to identify areas that need to be included
when addressing this multicultural conflict.
Minimally you should:
Define the problem.
Identify types of information to gather from stakeholders for
intervention planning.
Identify stakeholders with whom you would consult to further
explore the issues.
State what you hope to learn from them.
Discuss cultural factors that need to be taken into consideration
analyzing the issue.
Identify elements of this case study that are common to all
cultural conflicts.
Analyze how cultural customs can be interpreted or
misinterpreted by other cultures.
Identify culturally sensitive intervention strategies.
Discuss how you approach the issue and the teachers.
Recommend strategies to share with teachers on how to increase

cultural understanding of the teachers on both sides of the issue.
You may also consider the following questions:
What are some of the things you need to consider when working
with someone who is of a different ethnic or cultural group than
you?
What stereotypes may be present that complicate the conflict?
What are the barriers to effective communication in this case?
Is it important to determine which side is right or wrong to
solve this problem? Why or why not?
When you have completed the assignment, submit your paper in
the assignment area. Then post it as an attachment following the
instructions in this unit's first discussion.
Note:
You are strongly encouraged to complete and post your first
draft of this outline to this discussion early in the week, to
allow yourself sufficient time to exchange feedback.
overall message.
Length:
Two pages, double-spaced, outline.
Font and font size:
Times New Roman, 12 point.
Note:
____________________________
Unit 5 Gender in the Workplace
Introduction
In this unit, we consider the experience of women. Regardless
of their race, ethnicity, or sexual orientation, women continue
to confront sexism, sexual harassment, and issues related to

inequality. Even where there are laws against it, sexual
discrimination and harassment continue to occur. Many women
continue to receive lower salaries than men, experience greater
psychosocial issues relative to the aging process, and
disproportionately experience victimization and symptoms of
depression.
For this unit, you are encouraged to examine both your
assumptions and biases related to women and women's
experience of cultural oppression. You will examine identity
issues and how women are affected by sexism and gender bias.
We will explore why women struggle to establish a firm identity
and claim their power in a male-dominated workplace.
Project Outline and Literature Review
Overview
Entering an academic conversation involves many steps. Two of
the most fundamental of these steps involve reading material in
the field and forming a perspective on what you have read.
Academics demonstrate their perspective on the material in the
field by composing a literature review.
The purpose of this assignment is to assist you in gathering
pertinent research for your final project. Begin by developing
an outline that presents categories such as the background,
theory, and challenges of the cultural conflict that you
identified for your research topic. Then complete a literature
review for each category. In brief, a literature review covers
multiple areas on the topic including:
Key concepts.
Existing theories.
What is known.
What is not well understood.
Why it is important to study this topic.
What research methods seem most appropriate.
A literature review traces the genealogy of a topic in the field;
it notes the history of the topic and the notable perspectives of
others in the field who have addressed the topic. The purpose of
a literature review is to demonstrate that a writer has

insightfully and critically surveyed relevant literature in order
to convince a targeted audience that this topic is worth
addressing. The literature review is not intended to report the
literature, but instead to synthesize it.
Analyze findings on intervention strategies published by
cultural and ethnic researchers.
cultural awareness.
Interpret scholarly resources for cultural theories and practices
relevant to the proposed topic.
Examine the research on challenges facing a population.
Communicate in a professional manner using scholarly
Complete a 3–5 page literature review that cites 8–10 recently
published (within the last five years), peer-reviewed resources
that inform your research topic. It will be helpful to consider
making an outline for your final paper. The literature review
should minimally include:
Restatement of the cultural conflict identified in your Unit 2
assignment.
Discussion of the population or populations.
Theories and research that explore the problem.
Challenges facing the population or populations.
Identification and analysis of personal competencies.

While you may find additional resources to use in your final
submission, these sources should provide a conceptual
framework of theories and strategies for your intervention.
Your literature review should cover the elements above and
provide enough detail for your instructor to assess the relevance
of your research and the application of the research to develop
an evidence-based intervention plan for your project.
overall message.
APA formatting:
Resources and citations are formatted according to APA (6th
Length:
3–5 double-spaced, typed pages.
Font and font size:
Note:
____________________________
Riverbend City - A Case Study in Multicultural Empathy
Overview
If you have not already done so, view
Riverbend City: Human Services Case Study Mission.
In it, you will share the experiences of a Hmong family after
their young child is injured during a train derailment in the
fictional Riverbend City.

Analyze the role culture plays in a conflict.
Explain the role of empathy in cultural competence.
Appraise culturally appropriate intervention strategies.
cultural awareness.
Apply theories on empathy to the understanding of multicultural
conflict resolution.
Communicate in a professional manner, using scholarly
For this assignment you will write a three-page paper exploring
the critical issues raised during this cross-cultural interchange.
Include at least five references from peer-reviewed sources that
support your approaches and positions. The paper should
consider the following:
Analyze the role culture plays in a conflict.
What problems and issues resulted from the cultural differences
between key groups?
From the hospital's point of view, what cultural traits made Lu
Vang's treatment more complex?
From the Vang family's point of view, what cultural issues
complicated their interactions with the medical staff?
Explain the role of empathy in cultural competence.
Discuss instances where the cultural misunderstanding could
have been mitigated if people had been empathetic.
Appraise culturally appropriate intervention strategies.
What kind of cultural training could have enhanced the medical
staff's effectiveness in this situation?

Why is this training appropriate and what should it achieve?
Apply theories on empathy to the understanding of multicultural
conflict resolution.
What theories on multiculturalism help our understanding of
this case study?
Written communication:
Written communication is free of errors that detract from the
overall message.
APA formatting:
Resources and citations are formatted according to APA (6th
Cite at least three references
.
Length:
Three double-spaced, typed pages.
Font and font size:
Note:
______________________________
[removed][removed]
Unit 10 Course Project and Reflection
: Introduction
During this course you have focused on topics that influence
workplace effectiveness and communication. You examined
issues in multiculturalism, including ethical and legal
considerations and racial, ethnic, and cultural identity
developmental models. You then applied them to the
examinations of specific cultural groups such as African,
Native, Asian, and Hispanic Americans and groups with the

primary diversity characteristics of gender, age, sexual
orientation, and disability. At the end of the course, you had the
opportunity to study and apply theories about communication
with diverse work groups and managing in a diverse workplace.
Exploring an Ethnic or Multicultural Challenge Assignment
Overview
As professionals who are seeking graduate education to enhance
leadership ability, we are conscious of our responsibility to
develop awareness and skills that will assist us in the world of
work. We recognize that we participate in a large, multicultural
workforce that demands a cultural understanding of our co-
workers. Even if we are well intentioned, the potential for
miscommunication and conflict always exists.
This final project is your opportunity to demonstrate the
cultural competencies that you have developed in this course. In
Unit 2, you identified an area of cultural conflict for your
course project and addressed your current level of cultural
competence. In Unit 5, you conducted a literature review to
serve as a theoretical foundation on which to base conclusions
for the course project.
In this final part of the project, you will further define key
elements of the issue or issues. You will then apply theories on
cultural awareness you have studied to analyze the issues
defined in your problem statement to make intervention
recommendations.
Examine the ethical considerations for an intervention.
Analyze how the intervention methodology might be interpreted
by various stakeholders.
Analyze issues defined in a problem statement.

Analyze an appropriate intervention recommendation.
cultural awareness.
Apply concepts, theories, and research on culture and ethnicity
to a multicultural conflict.
Communicate in a professional manner, using concise, well
Your required readings, discussion questions, and assignments
in this course have been preparing you for this final course
project. Here is a roadmap that will help you organize and
complete this unit.
Begin by rereading the first requirement in your Unit 2
assignment. Here is where you described a fictional or real-life,
work-related conflict that was complicated by cultural
differences. You were asked to discuss the cultural identity of
the participants, provide a clear statement of the conflict and
research question, add any relevant details leading up to the
conflict, and share your rationale for the relevance of this
scenario. This information needs to be clearly stated at the
beginning of your final project, so the reader understands the
scope of the problem and is engaged by the topic. Do not simply
borrow your words verbatim from Unit 2. Instead, use
economical language and synthesize ideas about the cultural
problem that you are investigating.
Important:
The second part of the Unit 2 assignment asked you to address
your own cultural competencies. Do not include this
information in your final project. Instead, use your self-

assessment as a baseline when you reflect on your personal and
professional growth in the Unit 10 discussions.
You may have constructed an outline for your paper when you
were writing your Unit 5 literature review assignment. If so,
consider any revisions you might want to make. If you have not
yet made an outline, you are encouraged to do so, as it will keep
you organized as you move forward.
Review your literature again. Consider what you have learned
from the resources you found, and think about how you will
apply it to your topic. Have you have found at least 10 current
(written in the last five years) books or peer-reviewed journal
articles? Weave your literature review into the various sections
of your paper. Add to your references if you feel that you have
a gap in the professional literature.
In this assignment you will:
Analyze issues defined in the problem statement.
Analyze an appropriate intervention recommendation.
What interventions strategies or theories are appropriate for the
scenario? Analyze why they are appropriate.
Who should initiate and conduct the intervention?
What managerial skills and tools might be required?
Analyze how the intervention methodology might be interpreted
by various stakeholders.
Examine the ethical considerations for an intervention.
Does the intervention ask stakeholders to adapt or change in
some way? If so, are those changes ethical?
If they are not asked to adapt, what are the ethical implications
of not doing so?
What personal biases or prejudices should you be aware of, as a
person making the intervention recommendation?
Apply concepts, theories, and research on culture and ethnicity
to a multicultural conflict.
Submit your final project into the assignment area.
Written communication:
Paper should communicate professionally with writing that is

clear, effective, and persuasive about ideas and positions
presented in the paper. These ideas and positions must be
relevant in the profession and discipline.
APA formatting:
Resources and citations are formatted according to APA Manual
(6th edition) style and formatting.
Length:
Paper should be at least 10 pages but no more than 14 pages,
including the references but excluding the title page and the
table of contents.
References:
Paper should include a minimum of 10 references from peer-
reviewed journal articles or books that have been written in the
last five years.
Format:
Paper should have a title page, a table of contents, the text, and
references. References are listed on a separate page.
Note:

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