2. Business Centric View to Monitoring IT Resources
2
Business Services Management
Value:
• Prioritize application Issues
• Know which business process
is affected
11. • CPU, memory, disk
• Process monitoring
• Network interface stats
• Disk I/O
• Services on the server
• AS400 server status,
number of jobs and
admin console
• Hardware metrics
11
Performance Metrics – Servers
14. 14
Web Transactions
Support for Java, .Net, and Ruby on Rails transactions
Apdex scores, transaction traces, metrics from url to sql
Editor's Notes
#2:Enterprises typically have a diverse set of Applications that they use to cater to business needs. CRM, HelpDesk, Finance and even lots of Home Grown ones are some of them. Any downtime in critical applications impact the enterprise by lost revenues.
However with reduced IT spending, the need to do more with the same number of staff has become even more important. To realize this, enterprises must ensure their IT Team makes best use of their time.
They should ensure IT Operations prioritizes Operations Issues and cater to the most critical business service quickly and hence reduce impact of downtime. A Business Centric Monitoring Tools helps you achieve that by helping the Operator know which Business Process is affected.
#4:Server Management is Not Enough. You Need to Monitor All Tiers of Your Application for Effective Troubleshooting
Traditional Network or Server Monitoring Tools cover only one technology silo.
You need to monitor all tiers of your business application to speed up troubleshooting and resolving production issues quickly. ManageEngine Applications Manager gives you the visibility to identify the root cause of problems in multiple tiers of your Business Application. This helps troubleshoot application problems quickly.
ManageEngine Applications Manager gives you the visibility to identify the root cause of problems in multiple tiers of your Business Application. Applications Manager provides you with a single interface to monitor your databases, app servers, systems, web services, URLs and Web Transactions
This helps troubleshoot application problems quickly.
#7:The Web Transaction Monitoring helps ensure your web applications perform as expected in production. You can record a sequence of dynamic http requests that will be played back at regular intervals by Applications Manager. The reports will then help you identify what time of the day it is slow and what is the end user experience as far as your web app is concerned and even notify you of downtimes etc.
The J2EE Web Transactions Capability helps you troubleshoot poor response time issues for a J2EE App Server from a URL to the SQL Query. Java/J2EE Web Transaction Monitoring provides a unique capability for the applications team to identify what J2EE components cause their applications to slow down in production. It also gives detailed Java Method Level metrics from the URL all the way to the SQL Query.
Applications Manager also have deep support for SOA : Web Services :
Most Enterprises have complex Business Processes locked up in legacy systems. Service Oriented Architectures (SOA) help unlock them and help build even more powerful processes. However, with SOA comes new challenges.
ManageEngine Applications Manager, can help manage these mission critical Web Services and help ensure high uptime. Setting up the monitoring capability is easy. By specifying the WSDL (WebService Definition Language) as input, you can easily monitor all important SOAP Operations. Once setup you can rely on Applications Manager to track the availability and response times.
Now with powerful reports and ability to set SLAs, your investments in these legacy systems can be safeguarded.
Custom Applications: The custom Application monitoring capability is very powerful. It provides an easy mechanism to monitor metrics exposed by non supported applications. More in a later slide.
#10:The above picture summarizes the capability of Applications Manager.
Applications Manager is an agentless monitoring solution.
In a very competitive environment, ManageEngine Applications Manager stands out for its in-depth performance monitoring using an agentless approach. An agentless approach to monitoring ensures that you do not need additional personnel to maintain “monitoring agents”, which beats the very purpose of investing in a performance management solution.
Once setup, Applications Manager polls the various applications for performance metrics, and correlates them for intelligent alert escalation. It displays it in a Web Client in a graphical manner and allows users to configure thresholds and alerts so that any violations are easily notified via Email or SMS. Reports help identify impending problems and also help plan inventory.
#11:Users will need to give server host, mode of monitoring, credentials and these metrics get collected without any further action from the users side. The configurations are done within the Applications Manager Web Client.
#12:Users will need to give server host, port, credentials and these metrics get collected without any further action from the users side. The configurations are done within the Applications Manager Web Client.
#13:Users will need to give server host, port, credentials and these metrics get collected without any further action from the users side. The configurations are done within the Applications Manager Web Client.
#14:J2EE Web Transactions Monitor helps to better visualize J2EE Web Transactions end to end, with performance metrics of all components starting from URLs to SQL queries.
With this feature, application teams can quickly identify the Performance metrics of WEB components, EJB, Java and SQL statements in production. They can view trace that will chart the sequence of the internal invocations (methods) of the URL
