SlideShare a Scribd company logo
Apple Case
Strategic Management
Dr. Marina Apaydin
Done By:
Dina Faris
Camille Elzir
Aline Alameddine
Reem El Jobeili
Vision: To be the best at designing and manufacturing
electronic devices in the world.
Mission: Apple is dedicated to deliver combined well-
integrated packages of optimized hardware and software
equipped with web services and control the selling experience
for high end and business consumers.
Positive Negative
States the product line Too broad
Is in the future tense
Positive Negative
States their competitive advantage Doesn’t state location or market
assumed to be global
States the industry they are in and
identifies their targeted customers
• Vertical integration “build great
hardware, optimizes its software , equips it with
web services and controls the selling experience
through its own retail store”
• Specialized supply chain
• Marketing & Sales
• R&D
Hard goals:
Innovating and differentiating our
product in order to achieve
profitability, Increase market
share and Increase sales
Soft goals:
Quality/Reliability/Customer
Satisfaction /Innovation/Brand
loyalty
Product: Mac, Ipod,
Iphone, Ipad
Market: offering new
products to global
markets of upper-middle
classes
Features: high quality,
simplicity, technology and
design.
Availability: Globally
Value
Proposition
Strategy Triangle
Core
Activities
Goals
Product
Market Focus
Want
Can Need
Strategic
Tension
Apple has a very
successful vertical
integration with a
strong culture.
“Apple builds great hardware, owns the core software experience, optimizes
its software , equips it with web services, and controls selling experience”
“It’s still in the culture, you want to do things right.”
To be an innovative and successful company while
maximizing customer satisfaction and positive experience.
“Apple’s goal to ship something we were proud of and something people would be proud to own”
Innovative, practical and
different products; as the
customers are becoming
more demanding and
the competition is very
aggressive.
Conclusion: Apple wants to increase it’s market share and it’s customer
brand loyalty. It can do that through innovation and differentiation of
their products. Furthermore, vertically integrating forward and backward.
Conclusion:
P1: Innovation and product differentiation is
very crucial for apple’s survival and it’s aim to achieve it’s
hard and soft goals.
P2:Apple has very strong vertical integration
and that would help it produce differentiated products
and fulfill it’s objectives.
P3: Innovative and different products are needed to
satisfy continuously changing customer demands
and to be able to continue to compete on an
international level.
Apple needs to continue investing
heavily in Research & Development
and Marketing in order to be able to
keep coming up with new,
technologically advanced electronic
devices. 
This in turn will give them an edge over competitors
and enable them to increase market share, sales and
brand loyalty.

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Apple Case A Presentation

  • 1. Apple Case Strategic Management Dr. Marina Apaydin Done By: Dina Faris Camille Elzir Aline Alameddine Reem El Jobeili
  • 2. Vision: To be the best at designing and manufacturing electronic devices in the world. Mission: Apple is dedicated to deliver combined well- integrated packages of optimized hardware and software equipped with web services and control the selling experience for high end and business consumers. Positive Negative States the product line Too broad Is in the future tense Positive Negative States their competitive advantage Doesn’t state location or market assumed to be global States the industry they are in and identifies their targeted customers
  • 3. • Vertical integration “build great hardware, optimizes its software , equips it with web services and controls the selling experience through its own retail store” • Specialized supply chain • Marketing & Sales • R&D Hard goals: Innovating and differentiating our product in order to achieve profitability, Increase market share and Increase sales Soft goals: Quality/Reliability/Customer Satisfaction /Innovation/Brand loyalty Product: Mac, Ipod, Iphone, Ipad Market: offering new products to global markets of upper-middle classes Features: high quality, simplicity, technology and design. Availability: Globally Value Proposition Strategy Triangle Core Activities Goals Product Market Focus
  • 4. Want Can Need Strategic Tension Apple has a very successful vertical integration with a strong culture. “Apple builds great hardware, owns the core software experience, optimizes its software , equips it with web services, and controls selling experience” “It’s still in the culture, you want to do things right.” To be an innovative and successful company while maximizing customer satisfaction and positive experience. “Apple’s goal to ship something we were proud of and something people would be proud to own” Innovative, practical and different products; as the customers are becoming more demanding and the competition is very aggressive. Conclusion: Apple wants to increase it’s market share and it’s customer brand loyalty. It can do that through innovation and differentiation of their products. Furthermore, vertically integrating forward and backward.
  • 5. Conclusion: P1: Innovation and product differentiation is very crucial for apple’s survival and it’s aim to achieve it’s hard and soft goals. P2:Apple has very strong vertical integration and that would help it produce differentiated products and fulfill it’s objectives. P3: Innovative and different products are needed to satisfy continuously changing customer demands and to be able to continue to compete on an international level.
  • 6. Apple needs to continue investing heavily in Research & Development and Marketing in order to be able to keep coming up with new, technologically advanced electronic devices.  This in turn will give them an edge over competitors and enable them to increase market share, sales and brand loyalty.