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Application: Formal and Informal Networks
Human services is about collaboration and cooperation. For
human services to be successful, many different systems and
agencies need to work together to ensure that clients' needs are
met. The working relationships that are formed as a result can
be considered networks, and are classified as either formal or
informal. On a formal level, administrators of a shelter may
work hand-in-hand with a job placement center to help clients
find employment. This formal network involves connections
with government agencies, schools, businesses, and other human
services agencies. An informal network, by contrast, is
maintained not by official policy but by personal and
preexisting relationships that professionals and agencies have
built over time. For instance, a case manager may use his or her
influence to help a client get an extra bus ticket to attend church
on Wednesdays. By working together effectively, these formal
and informal human services networks can form a cohesive unit
that benefits both clients and human services professionals.
To prepare for this assignment:
Review Chapter 8 in your course text, An Introduction to
Human Services, paying particular attention to the ways in
which human services professionals work within formal and
informal networks and how these networks work together within
and among agencies.
Review the article, "Building a Coalition of Non-Profit
Agencies to Collaborate with a County Health and Human
Services Agency: The Napa County Behavioral Health
Committee of the Napa Coalition of Non-Profits." Think about
the formal and informal networks the Napa County agencies are
using collaboratively to provide comprehensive human services
to county residents.
Read the case study of Helping Hands, provided in the Learning
Resources for this week. Identify the formal and informal
networks within this agency and among the other agencies and
systems that CASA would work with. Also think about how
these two types of networks would work together in the human
services delivery system.
The assignment: (2–3 pages)
Based on the case study provided, briefly describe the formal
and informal networks within the CASA agency and among
other agencies and systems that CASA would engage with.
Then explain how these two types of networks, formal and
informal, work together in human services delivery. Be specific
and provide examples to illustrate.
Support your Application Assignment with specific references
to all resources used in its preparation. You are asked to
provide a reference list only for those resources not included in
the Learning Resources for this course.

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Application Formal and Informal NetworksHuman services is abo.docx

  • 1. Application: Formal and Informal Networks Human services is about collaboration and cooperation. For human services to be successful, many different systems and agencies need to work together to ensure that clients' needs are met. The working relationships that are formed as a result can be considered networks, and are classified as either formal or informal. On a formal level, administrators of a shelter may work hand-in-hand with a job placement center to help clients find employment. This formal network involves connections with government agencies, schools, businesses, and other human services agencies. An informal network, by contrast, is maintained not by official policy but by personal and preexisting relationships that professionals and agencies have built over time. For instance, a case manager may use his or her influence to help a client get an extra bus ticket to attend church on Wednesdays. By working together effectively, these formal and informal human services networks can form a cohesive unit that benefits both clients and human services professionals. To prepare for this assignment: Review Chapter 8 in your course text, An Introduction to Human Services, paying particular attention to the ways in which human services professionals work within formal and informal networks and how these networks work together within and among agencies. Review the article, "Building a Coalition of Non-Profit Agencies to Collaborate with a County Health and Human Services Agency: The Napa County Behavioral Health Committee of the Napa Coalition of Non-Profits." Think about the formal and informal networks the Napa County agencies are using collaboratively to provide comprehensive human services
  • 2. to county residents. Read the case study of Helping Hands, provided in the Learning Resources for this week. Identify the formal and informal networks within this agency and among the other agencies and systems that CASA would work with. Also think about how these two types of networks would work together in the human services delivery system. The assignment: (2–3 pages) Based on the case study provided, briefly describe the formal and informal networks within the CASA agency and among other agencies and systems that CASA would engage with. Then explain how these two types of networks, formal and informal, work together in human services delivery. Be specific and provide examples to illustrate. Support your Application Assignment with specific references to all resources used in its preparation. You are asked to provide a reference list only for those resources not included in the Learning Resources for this course.