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Arber Technologies
Corporate Profile




                     IT & ITES services
Introduction
Arber Technologies (Arber) is an emerging IT consulting & software services and ITES company, offering a
                                                                                               2
wide spectrum of services to its global clients. Arber provides Optimized Outsourcing Value (OV) to its global
clients by cost-effective services, on time delivery and precise quality solutions whereby clients achieve
maximum satisfaction and return on their technology investments.

Arber is promoted by Shree Ram Group, leaders in the real estate industry with over more than 25 years of
business experience in townships development. Headquartered in Jaipur, (India) the popular Pinkcity of the
World, having the great history and royalty ethos; Arber has set up a state of the art Business Process
Outsourcing (BPO) and software development center (SDC) offering ITES & software services. Arber
Technologies is the only company in the state of Rajasthan having ISO 27001:2005 certification for
Information and Data Security and also having ISO 9001:2008 for Quality Management Systems.

Arber's main differentiator is its ability to be in the forefront of technology through continuous research,
advising clients on their precise needs, in return mitigating risks, through strong project management skills
and agile team, treating customers as partners, exploiting quality standards to deliver high quality products
and services. Arber has been one of the pioneers in Mobile Marketing in the state of Rajasthan providing a
high value added services to large number of marketing organizations and corporate.


    Our Mission
“To provide the best services to all our clients through high quality products and services delivery offering
utmost satisfaction and value to our clients”.


    Our Vision
“To become the leading company in the ITES & IT sector”


    Goals
ARBER Technologies has various goals and objectives
?the best customer services to our esteemed clients.
  To provide
? best technology with cost effective maintenance.
   To use the
?  To lay emphasis on quality of products and services.




                                                                                 IT & ITES services
About Management
 Arber Technologies believes that knowledge is that ladder through which we would 2be able to
touch the heights of the success in the era of globalization and technology. Keeping this in our view,
we have set our vision. Our company's vision is "To become the global leader in the IT sector and to
enhance all the capabilities of the organization to meet out its goals & objectives in the era of
globalization as well.""

To throw out the vision into action, Arber Technologies has a very proficient management people at
various levels which always seek for the betterment of Arber Technologies and its resources.

Chairman (Mr. Ashok Agarwal)

The chairman of the company Mr. Ashok Agarwal is a renowned businessman in the field of the real
estate market of Jaipur. He is the chairman and the managing director of shree ram group and
earned a great reputation in this field. Presently he is also a president of TODAR (Township
Development Association of Rajasthan) and extended his vast knowledge in formation of various
rules and regulations which is beneficial for both township developers and the government. Now he
has diversified his interest in the field of information technology and established Arber Technologies
Pvt. Ltd. The company will excel in this field under his business acumen and leadership.

Managing Director (Mr. Aashish Agarwal)

The managing director of the Arber Technologies Pvt. Ltd is Mr. Aashish Agarwal. He is a young,
energetic and enthusiastic person with great business acumen at this tender age. He has a vision to
provide best IT solutions to cater the need of each individual client. His firm determination and able
leadership qualities will touch the new horizons in the field of Information Technology.

Business Development in Public & Corporate Sector (Vinay Garg)

Management Graduate (M.B.A.) with professional Selling skills from NIS (a unit of NIIT Ltd.) &
Advance Diploma in Computer Applications /Education from CIStems with excellent grading in
studies & projects.

At present he is on a post of Director (business development in public and corporate sector)
managing professionally a well experienced team of PROFESSIONALS in their respective areas /
field of operations in Rajasthan/Uttaranchal & U.P. States with the land marking & result oriented
performances in the field of Business / Marketing /Training/Govt. Rate Contracts/Empanelment/
Projects/Institutional Business work. He is having 9 years rich experience in telecommunication
and BPO industries.




                                                                          IT & ITES services
Optimized Outsourcing Value (O2 V)
Arber delivers value to its clients through Collaborative Business Model (CBM) which is the basis of Optimized
Outsourcing value (OV) along with the Technology Mix TM. The focal point of CBM is the Customer Intelligence
                     2


coupled with Technology, Process Management, Business Intelligence, and Quality Deliverance.




                                                                              IT & ITES services
Team
The core team at Arber Technologies is blend of young dynamic leadership with innovative ideas, backed by
rich business experience of the older generation, steering the business strategy with moral code, integrity and
providing value to the stakeholders.

The execution team is enriched with experience, enthusiasm, creativity and innovation. The team comprises
of more than 60 IT engineers, technology professionals, and business domain and management expert, which
is ready to take on challenges on complex and large software projects, business outsourcing assignments,
consulting services.

An exclusive group of advisors and consultants from the various industries is on the board to provide
consulting in key business and technology issues.




                                                                               IT & ITES services
Infrastructure




                 IT & ITES services
Services
Arber provides a complete bouquet of IT and ITES services. It has always been Arber's mission to provide
high quality product and services to its clients which add value to their businesses. The ISO based process
management with deep business process knowledge and innovation operations tactics keeping Customer
In Focus (CIF) strategy is the deliverance methodology at Arber, thus converging into “Innovative Tactics”
our punch line.


             BPO                            Software Services                  Web Services
                                                                                Web Services

       Outbound & Inbound                 Application Development            E Commerce & Website
                                          Application Migration              design/redesign
       Voice Process
                                          Enterprise based                   Rich Internet
       Non Voice Processes                Applications                       Applications/Flash
       Technical Support                                                     Internet & Extranet
                                                                             Applications
       Customer care
                                                                             Portal Development
       Billing & Accounting                                                  Internet Marketing /SEO
       Data Entry                                                            Multimedia & Graphics
                                                                             E-learning
       KPO




             IT Services                   Software Solutions                Quality Assurance &
                                                                               Testing Services
       Mobile Marketing                   Enterprise Resource                Product Testing &
       Website Hosting                    Planning (ERP)                     Certification
       Internet Bandwidth                 Human Resource                     Application Testing
       VOIP Phones/Calling                Information System (HIS)           Testing Methodology
                                          Business Process                   Designs
                                          Management (BPM)                   Performance Testing
                                          Supply Chain Management
                                          (SCM)




                                                                               IT & ITES services
Arber Difference
Collaborative process – Customers are partners at every stage of the project, with complete
?
   information sharing on the proceedings
No Risk and hassle free – The optimum solution after in depth feasibility is advised to mitigate all risks
?
   and pre and post production glitches
Data Security & IP Protection
?
Automated Process Management Tools
?
? Quality Processes
Robust ISO
High competency manpower
?
?the Art Infrastructure
State of
Cost Effective engagement models
?
? Money services
Value for




                                                                               IT & ITES services
Outsource Business Process Management




                               IT & ITES services
Business Outsourcing Process Expertise




     Overview of Business Process Management Expertise via
               various channels of communication




                                            IT & ITES services
Current BPO Processes
International Outbound Processes (Voice)

? Injury Process
Personal
Debt Management Process
?




                                           IT & ITES services
Arber Credentials
•   ISO 27001 : 2005 Certified

•   ISO 9001 : 2008 Certified

•   OSP License from Department of Telecommunications, Govt of India

•   Member of Electronic & Software Export Promotion Council, Govt. of India

• Registered under Software Technology Parks of India (STPI) , Ministry of IT & Communications; Govt.
of India
•        Duns & Brads Certified

•      Member of International Association of Outsourcing Professionals

•      Member of NASSCOM

•      Member of ESC




                                                                           IT & ITES services
Arber Technologies
Corporate Profile




Corporate Office
A-14, Heera Nagar, Shiprapath Corner,
Opp. J.K. Petrol Pump,Mansarover , Jaipur - 302020
Phone no. - +91- 141-3130035,3130036
E-Mail - info@arbertechnologies.com
visit us - www.arbertechnologies.com

                                                     IT & ITES services

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Arber Profile

  • 2. Introduction Arber Technologies (Arber) is an emerging IT consulting & software services and ITES company, offering a 2 wide spectrum of services to its global clients. Arber provides Optimized Outsourcing Value (OV) to its global clients by cost-effective services, on time delivery and precise quality solutions whereby clients achieve maximum satisfaction and return on their technology investments. Arber is promoted by Shree Ram Group, leaders in the real estate industry with over more than 25 years of business experience in townships development. Headquartered in Jaipur, (India) the popular Pinkcity of the World, having the great history and royalty ethos; Arber has set up a state of the art Business Process Outsourcing (BPO) and software development center (SDC) offering ITES & software services. Arber Technologies is the only company in the state of Rajasthan having ISO 27001:2005 certification for Information and Data Security and also having ISO 9001:2008 for Quality Management Systems. Arber's main differentiator is its ability to be in the forefront of technology through continuous research, advising clients on their precise needs, in return mitigating risks, through strong project management skills and agile team, treating customers as partners, exploiting quality standards to deliver high quality products and services. Arber has been one of the pioneers in Mobile Marketing in the state of Rajasthan providing a high value added services to large number of marketing organizations and corporate. Our Mission “To provide the best services to all our clients through high quality products and services delivery offering utmost satisfaction and value to our clients”. Our Vision “To become the leading company in the ITES & IT sector” Goals ARBER Technologies has various goals and objectives ?the best customer services to our esteemed clients. To provide ? best technology with cost effective maintenance. To use the ? To lay emphasis on quality of products and services. IT & ITES services
  • 3. About Management Arber Technologies believes that knowledge is that ladder through which we would 2be able to touch the heights of the success in the era of globalization and technology. Keeping this in our view, we have set our vision. Our company's vision is "To become the global leader in the IT sector and to enhance all the capabilities of the organization to meet out its goals & objectives in the era of globalization as well."" To throw out the vision into action, Arber Technologies has a very proficient management people at various levels which always seek for the betterment of Arber Technologies and its resources. Chairman (Mr. Ashok Agarwal) The chairman of the company Mr. Ashok Agarwal is a renowned businessman in the field of the real estate market of Jaipur. He is the chairman and the managing director of shree ram group and earned a great reputation in this field. Presently he is also a president of TODAR (Township Development Association of Rajasthan) and extended his vast knowledge in formation of various rules and regulations which is beneficial for both township developers and the government. Now he has diversified his interest in the field of information technology and established Arber Technologies Pvt. Ltd. The company will excel in this field under his business acumen and leadership. Managing Director (Mr. Aashish Agarwal) The managing director of the Arber Technologies Pvt. Ltd is Mr. Aashish Agarwal. He is a young, energetic and enthusiastic person with great business acumen at this tender age. He has a vision to provide best IT solutions to cater the need of each individual client. His firm determination and able leadership qualities will touch the new horizons in the field of Information Technology. Business Development in Public & Corporate Sector (Vinay Garg) Management Graduate (M.B.A.) with professional Selling skills from NIS (a unit of NIIT Ltd.) & Advance Diploma in Computer Applications /Education from CIStems with excellent grading in studies & projects. At present he is on a post of Director (business development in public and corporate sector) managing professionally a well experienced team of PROFESSIONALS in their respective areas / field of operations in Rajasthan/Uttaranchal & U.P. States with the land marking & result oriented performances in the field of Business / Marketing /Training/Govt. Rate Contracts/Empanelment/ Projects/Institutional Business work. He is having 9 years rich experience in telecommunication and BPO industries. IT & ITES services
  • 4. Optimized Outsourcing Value (O2 V) Arber delivers value to its clients through Collaborative Business Model (CBM) which is the basis of Optimized Outsourcing value (OV) along with the Technology Mix TM. The focal point of CBM is the Customer Intelligence 2 coupled with Technology, Process Management, Business Intelligence, and Quality Deliverance. IT & ITES services
  • 5. Team The core team at Arber Technologies is blend of young dynamic leadership with innovative ideas, backed by rich business experience of the older generation, steering the business strategy with moral code, integrity and providing value to the stakeholders. The execution team is enriched with experience, enthusiasm, creativity and innovation. The team comprises of more than 60 IT engineers, technology professionals, and business domain and management expert, which is ready to take on challenges on complex and large software projects, business outsourcing assignments, consulting services. An exclusive group of advisors and consultants from the various industries is on the board to provide consulting in key business and technology issues. IT & ITES services
  • 6. Infrastructure IT & ITES services
  • 7. Services Arber provides a complete bouquet of IT and ITES services. It has always been Arber's mission to provide high quality product and services to its clients which add value to their businesses. The ISO based process management with deep business process knowledge and innovation operations tactics keeping Customer In Focus (CIF) strategy is the deliverance methodology at Arber, thus converging into “Innovative Tactics” our punch line. BPO Software Services Web Services Web Services Outbound & Inbound Application Development E Commerce & Website Application Migration design/redesign Voice Process Enterprise based Rich Internet Non Voice Processes Applications Applications/Flash Technical Support Internet & Extranet Applications Customer care Portal Development Billing & Accounting Internet Marketing /SEO Data Entry Multimedia & Graphics E-learning KPO IT Services Software Solutions Quality Assurance & Testing Services Mobile Marketing Enterprise Resource Product Testing & Website Hosting Planning (ERP) Certification Internet Bandwidth Human Resource Application Testing VOIP Phones/Calling Information System (HIS) Testing Methodology Business Process Designs Management (BPM) Performance Testing Supply Chain Management (SCM) IT & ITES services
  • 8. Arber Difference Collaborative process – Customers are partners at every stage of the project, with complete ? information sharing on the proceedings No Risk and hassle free – The optimum solution after in depth feasibility is advised to mitigate all risks ? and pre and post production glitches Data Security & IP Protection ? Automated Process Management Tools ? ? Quality Processes Robust ISO High competency manpower ? ?the Art Infrastructure State of Cost Effective engagement models ? ? Money services Value for IT & ITES services
  • 9. Outsource Business Process Management IT & ITES services
  • 10. Business Outsourcing Process Expertise Overview of Business Process Management Expertise via various channels of communication IT & ITES services
  • 11. Current BPO Processes International Outbound Processes (Voice) ? Injury Process Personal Debt Management Process ? IT & ITES services
  • 12. Arber Credentials • ISO 27001 : 2005 Certified • ISO 9001 : 2008 Certified • OSP License from Department of Telecommunications, Govt of India • Member of Electronic & Software Export Promotion Council, Govt. of India • Registered under Software Technology Parks of India (STPI) , Ministry of IT & Communications; Govt. of India • Duns & Brads Certified • Member of International Association of Outsourcing Professionals • Member of NASSCOM • Member of ESC IT & ITES services
  • 13. Arber Technologies Corporate Profile Corporate Office A-14, Heera Nagar, Shiprapath Corner, Opp. J.K. Petrol Pump,Mansarover , Jaipur - 302020 Phone no. - +91- 141-3130035,3130036 E-Mail - info@arbertechnologies.com visit us - www.arbertechnologies.com IT & ITES services