The document discusses communication skills and action research. For communication skills, it covers theories and models of communication, the communication process, listening and oral skills, reading skills, writing skills, and visual communication skills. It provides learning objectives and activities for teacher trainees in each area. For action research, it defines action research, describes types of action research, and covers advantages and disadvantages. It also discusses conceptualizing the research problem and applying the spiral model to address identified problems in educational institutions.