Aspen University EDD830 Module 5 Discussion Question
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The document discusses the difference between criticism and coaching feedback, emphasizing that coaching is a motivational process used to improve employee productivity, usually occurring before feedback. It highlights that effective feedback should be timely and specific, guiding employees on improving their skills and achieving organizational goals. The information is supported by references from various authors and studies on the topic.
Aspen University EDD830 Module 5 Discussion Question
- 1. Rubrics Graduate Discussion Question Rubric v1 Start a New Thread Filter by: Sort by: Most Recent Activity those you have responded to you. To reply to a classmate's post: 1. Click on the title of another student's post. 2. Click "Reply to Thread" and type your response to the student. 3. Click the "Post" button to post your reply. All Threads What is the difference between criticism and coaching feedbac… Orlanda Haynes posted Jan 21, 2020 2:23 PM Subscribed An analysis of an act or process that clarifies its influences define feedback, which is commonly referred to as "criticism" (American psychological association & VandenBos, 2009; Lussier & Achua, 2016). For example, Paul, a department head at IBM, exceeded his production forecast by 20% last quarter. His supervisor said, " great job! Paul." This statement conveys "positive" feedback about Paul's job performance (Lussier & Achua, 2016); an opposite example could depict ways to help Paul meet his production goal (e.g., improve his ability to delegate/trust more). Coaching ,for instance, is similar to feedback; in that it is a process employers use to motivate and to improve productivity among their workforces (Lussier & Achua, 2016; Thach, 2002). However, coaching usually occurs before feedback (Lussier & Achua, 2016; Thach, 2002). Lussier and Achua (2016) suggested leaders should coach followers about how to improve their skill sets as well as how to use them effectively. Thach (2002) indicated feedback is most relevant when it is use immediately and when it addresses specific acts (e.g., which behaviors work vs. which ones do not). Criticism or feedback is information about, for example, the outcome of a behavior or a process (Lussier & Achua, 2016; Thach, 2002). Coaching feedback is information given by one who is charged with teaching others such as leaders, who usually perform their duties constructively (Lussier & Achua, 2016; Thach, 2002). In that, they teach workforces effective ways to achieve organizational objectives, in part, through modeling and training, through
- 2. avoiding the act of blaming others, through developing positive employee relationships, and through giving specific feedback in a timely-manner (Lussier & Achua, 2016). References American psychological association & VandenBos, G. R. (2009). APA concise dictionary of psychology. American Psychology Association. Lussier, R. N. & Achua, C. F. (2016). Theory, application, & skill development (6th edition.). Cengage Learning. Thach, E. C. (2002). The impact of executive coaching and 360 feedback on leadership effectiveness. Leadership & Organization Development Journal, 23(3), 205. doi:http://dx.doi.org/10.1108/01437730210429070