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Assessment	Consistency:	
Is	Everyone	on	the	Same	Page?
Department	of	Pharmaceutical	Sciences
Wegmans	School	of	Pharmacy
St.	John	Fisher	College,	Rochester,	NY
Mindy	Lull,	Ph.D.	
Associate	Professor
Jennifer	Mathews,	Ph.D.
Associate	Professor
Participants	will	learn:
1. How	to	use	faculty	development	workshops	to	
provide	the	foundation	of	writing	quality	
exams.
2. How	to	effectively	use	the	peer-review	process.
3. How	to	create	consensus	and	guidelines	for	
creating	and	launching	exams.
Why	is	consistency	important?
• Consistency	contributes	to	exam	quality
• Exams	should	reflect	content	learning
• Reduces	student	confusion	or	frustration
• Exams	are	high-stakes
• Data	are	used	for	many	purposes
Faculty	Development	for	Consistency
• To	prepare	faculty	for	writing	high	quality	exams,	
we	conducted	a	series	of	workshops:
– learning	outcomes
– exam	blueprints
– coding	to	Bloom’s	Taxonomy	
– peer-review	process
• Each	of	these	workshops	helped	to	form	the	
foundation	of	constructing	exams	which	truly	
reflected	student	learning.
Develop	clearly	written	
statements	of	key	learning	
outcomes.
Use	results	of	
assessments	to	
improve	teaching	and	
learning.	
Design	experiences	
that	provide	
opportunities	to	
achieve	outcomes.
Assess	student	
achievement	of	
outcomes
Cycle	as	described	by	Middles	States	
Commission	 on	Higher	Education
Cycle	of	Assessment
Clearly	written	outcomes	and	exam	
maps
• We	made	the	decision	to	use	ExamSoft®	as	our	
tool	for	course	assessments.
• Before	any	exams	were	created	using	the	
technology	we	had	several	faculty	development	
workshops.
• Development	sessions	led	by	NABP	
– Revision	of	course	learning	outcomes	by	faculty	in	the	
course
– Techniques	for	writing	good	exam	questions
– Use	of	exam	Maps
– Proper	coding	to	Blooms	Taxonomy	
• All	faculty	are	writing	and	coding	their	own	exam	
questions.
Exam	map:	is	my	exam	reflective	of	
what	I	taught?
Course	learning	outcome:	Based	on	
the	site	and	mechanism	of	action,	
predict	the	therapeutic	and	side	
effects	associated	with	
pharmacological	agents	used	to	
treat	various	disease	states. Course	Activity Lecture	LO Knowledge Application Synthesis
Lecture	2	(9.11.12	– 9.13.12)	APPE	
lectures
Lecture,	TP,	
patient
scenario
EPO	REMS
· pg.	;	Bank question	1420	(MC)
Anemia
Outcome	4
1
Iron	+	Vitamin	C
· pg.	9;	Bank question	1525	(FITB)
Anemia
Outcome	4
1
Anemia	from	RBC	destruction	
• pg.	; Bank	question	1527	(SA)
Anemia
Outcome		1,	
2,	3
1
Continued	updates	and	quick	tips
• Use	time	during	faculty	retreats	and	meetings	to	
practice	coding	sample	questions,	to	address	
coding	inconsistencies,	holes	in	our	curricular	
coverage,	questions/concerns
• Email	reminders	with	“how	to”
– Ex.	How	to	write	a	good	FITB	question
• Binders	for	all	faculty	with	sample	materials
– Appendix	B	topics,	WSOP	program	outcomes,	
Bloom’s	Taxonomy	verbs
Resources:	Sample	“How	to”
The	peer	review	process
• “Peer-reviewed	articles	
provide	a	trusted form	of	
scientific	
communication.”
• “Even	if	you	are	
unfamiliar	with	the	topic	
or	the	scientists	who	
authored	a	particular	
study,	you	can	trust	peer-
reviewed	work	to	meet	
certain	standardsof	
scientific	quality.”
Diagram	and	quotes	from:	http://undsci.berkeley.edu/article/howscienceworks_16
Peer	review
• As	academics	we	place	value	in	the	peer	
review	process.
• We	should	also	place	value	in	writing	high	
quality,	peer-reviewed	assessments.
Our	Process
§ This	is	a	voluntary	process	for	faculty	who	want	
to	participate
§ 2-3	reviewers/exam	
§ Faculty	are	invested	in	the	process
§ Reviewers	DO	NOT	make	changes	to	exams,	and	
item	writers	can	choose	not	to	make	suggested	
changes
§ Student	data	is	much	more	reflective	of	what	
was	learned	versus	could	my	test	item	be	
deciphered
Quality	of	questions:		Peer	
reviewed	test	item
YES NO Comments/
Suggestions
1 Is	the	question clear	to	the	reader?
2.		 Are	there typographical	errors?
3.		 Is	the	question	coded	to	the	
appropriate	level	of	Bloom’s	
Taxonomy?
4.		 Is	the	question	coded	appropriately
to	the	learning	outcome(s)?
5.		 If the	question	has	a	history,	did	it	
perform	well	in	the	past?
6.		 Is the	content	level	appropriate	for	
the	course?	
7. Other	considerations:	“positive”	
language,	jargon	free,	limited
abbreviations,	double-jeopardy,	exam	
time
PRTI:	Peer	Reviewed	Test	Items
How	to	learn	from	others
• Problem	areas:
1. FITB	questions
2. Short	answer/essay	(character	limits)
3. Eliminating	K-type
4. Select	all	that	apply
We	now	have	a	validated	test	bank
• We	now	have	a	validated	test	bank.
• Over	3000	questions	have	been	peer-
reviewed!
Creating	Formatting	Guidelines	for	
Consistency
• Ensures	a	consistent	look	to	all	exams	and	exam	
reports
• Consider	having	a	“Quick	Tips”	document	that	
outlines	these	for	all	faculty
• Guidelines
– Question	format
– Exam	creation	and	postings
– Exam	administration
– Exam	reports
Consistency	in	Question	Format
• Can	the	student	get	a	quick	idea	of	the	question?
Consistency	in	Question	Format
• Are	commonly	used	elements	formatted	the	
same	way?
Consistency	in	Question	Format
• Are	commonly	used	elements	formatted	the	
same	way?
Consistency	in	Question	Format
• Are	commonly	used	elements	formatted	the	
same	way?
Consistency	in	Exam	Creation
• Prevent	logistical	errors	in	exam	with	a	checklist:
– Correct	#	of	points
– Check	question	groupings
– Override	font	and	font	size
– Check	settings	on	partial	credit,	select-all-that-apply	
and	k-type	question
– Export	copy	of	exam	for	last-minute	spelling	errors
– Preview	exams	before	posting
Consistency	in	
Exam	Posting
Consistency	in	Exam	Posting
Consistency	in	Exam	Posting
Consistency	in	Exam	
Administration
• Exam	details
• Assessment	details
• Policies
• Contact	information
Consistency	in	Exam	Reports
Conclusions
• Good	exam	consistency	involves	question	
writing,	exam	creation,	exam	posting,	exam	
administration,	and	exam	reports.
• Training	is	required	to	get	all	faculty	on	the	same	
page,	and	to	emphasize	the	importance	of	
consistency.
• A	“Quick-Tips”	guide	is	useful	for	logistical	
recommendations	for	consistency.
Thank	you!
Contact	us:	
Melinda	Lull:	mlull@sjfc.edu
Jennifer	Mathews:	jmathews@sjfc.edu

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Assessment Consistency: Is Everyone on the Same Page?