Let's Create the Ideal Journey: Luiz Eduardo Ritzmann - Chief Information Officer, GRU Airport
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The document summarizes the transformation of GRU Airport in Brazil from 2012-2013. GRU Airport is the largest airport in Latin America and was undergoing a major expansion to increase passenger capacity from 20 million to 45 million annually by transforming its facilities. This included building a new larger Terminal 3, hiring over 120 new employees with diverse expertise, creating a new brand, and implementing new technologies and systems like E-gates, self-service bag drops, and improved IT infrastructure to support the changes and increased passenger volume. The expansion was completed ahead of schedule in 18 months to transform the airport.
Let's Create the Ideal Journey: Luiz Eduardo Ritzmann - Chief Information Officer, GRU Airport
- 1. JUNE 2013
- 3. 3 We run the biggest Airport in Latin America…
- 4. 4 And soon the whole world will be looking at us… 203220 years of concession
- 5. 5 …and the challenge to transform the Airport… From 20MM to 45MM passengers a year… We will accomplish it in 18 months OCT 2012 JUN 2013
- 6. 6 From July/12 thru October/12, 120 people were hired from a variety of businesses and expertise. Building a very strong team…
- 7. 7 Creating a new brand and a new standard, through known knowledge available In November/2012 GRUAIRPORT started to operate the Airport. In February/2013 assumed full operation.
- 8. 8 TERMINAL 3 6 1 11 2 3 4 5 7 1 BASEMENT 2 BAGGAGE CLAIM 3 MEZZANINE 4 PARKING GARAGE 5 CHECK IN 6 VIP LOUNGE 7 HANDLING ROOM
- 9. 9 The new terminal is bigger than both existing ones together Bringing to the country the concept of an Intelligent and Innovative Airport VGDS E-gate Self-service bag drop Safety ILS CAT3 CUPPS BHS 2D BarCode BCBP AMS CMS
- 10. 10 IT must support all changes… …and systems have to be replaced
- 11. 11 …gathering the requirements in an agnostic way Experts worked with us to build the vision of the future…
- 12. 12 But we must begin from the basics… …setting the foundations
- 13. 13 A new Data Center is being built Including a vault room to accommodate new servers and new cabling structure (300 m²). Also there will be an IT control center, to attend and solve incidents, as a first level support. JUL 2013
- 14. 14 ESB and IAM applications were acquired. Connections are necessary with the new AMS, BHS and CMS systems. DatacenterCabling IAM ESB Parking Billing ERP BHS
- 15. 15 TERMINAL 3 BAGGAGE SYSTEM OPERATIONAL PLAN T3
- 16. 16 We have worldwide known experts companies as partners…
- 18. DISCLAIMER Any use, republication or redistribution of this content is expressly prohibited without the prior written consent of the Author. Permission to copy and reproduce content may be granted by the author, at their discretion, and by request only. Source: presentation of Luiz Eduardo Ritzmann, GRU Airport at the 2013 SITA Air Transport IT Summit, Brussels. 2013 Air Transport IT Summit