SlideShare a Scribd company logo
BPN
Professional Development: Using Your
Skills to Get Ahead and Help Others
Katie Campbell
Executive Director
Council for Certification in
Volunteer Administration
Speakers:
Facilitators:
Melinda Bostwick
VP, Member Services
ACCP
Amanda MacArthur
VP, Global Pro Bono & Engagement
PYXERA Global
Stephanie Hong
Manager, Engagement
VolunteerMatch
BPNHow To Ask Questions
• Type questions into the box on the
left side of the your screen
• Submit via Twitter to
@VM_Solutions using “#VMbpn”
• We will pose questions at the end of
the presentation
• A copy of the slides will be circulated
after the event
2
BPNWin the Book!
Find content like today’s topic &
more in VolunteerMatch’s new book
Volunteer Engagement 2.0: Ideas
and Insights Changing the World,
out now!
Enter for a chance to win by
tweeting #VMbpn during the
webcast!
Get 25% off your copy today:
www.bit.ly/accpVMbook
3
NEW!
BPN
Professional Development: Using Your
Skills to Get Ahead and Help Others
Katie Campbell
Executive Director
Council for Certification in
Volunteer Administration
Speakers:
Facilitators:
Melinda Bostwick
VP, Member Services
ACCP
Amanda MacArthur
VP, Global Pro Bono & Engagement
PYXERA Global
Stephanie Hong
Manager, Engagement
VolunteerMatch
BPN
Katherine Campbell
Executive Director, CCVA
Taking Charge of Your
Professional Development
BPN
• Our roles are focused on giving credit to others
• Our supervisors don’t know what we need/want
• Our employers don’t actively support it with
resources
• We approach it with a limited lens
• We are too busy!
Why P.D. Is Not a Priority
BPN
Potential Personal Benefits
• Increased self-awareness of strengths and weaknesses
• Increased confidence, affirmation from others
• Proof of skills and abilities
• Opportunities to practice and apply new knowledge
• Exposure to diverse people and settings beyond my
comfort zone
• Fresh challenges when the current job has become
stale
• Changes in how others perceive us
• A job promotion, pay raise, or re-positioning in the
organization
• Meaningful, enduring relationships
BPN
Step 1: Exploratory Thinking
• “I’m really curious about…”
• “I wish I was better at…”
• “I wish others regarded me as more…”
• “How do I feel about my work now? Would I like to
feel differently in the future?”
• “What is holding me back from taking a step to grow
or learn?”
• “What am I nervous/stressed about changing? Why?”
• “If I don’t do anything to improve my competence,
what might happen?”
• “Who might have advice to offer, or help me find
what I need?”
BPN
• Plain old networking
• Seek a mentor or coach
• Join a local, regional or national
affinity group
• Identify a peer career coach:
 a relationship of equals
 regular communication
focused on individual goals
 shared resources, insights,
fresh perspectives
Step 2: Maximize the Power of
Colleagues
BPN
Step 3: Map Your Pathway
• Don’t get hung up on the entire
journey
• Include short- and long-term goals
• Break big steps into manageable
actions
• Set some deadlines
• Identify who else could be/will be
involved
• Include resources needed
• Record your journey and progress:
what, when, why, evidence,
reflections
BPN
• We are “canaries in the mine”
• Our roles are intrinsically
connected to the greater
community
• Professional development
leads to organizational
quality improvement
• Personal clarity & focus
improves job performance
The Ripple Effect: Beyond Ourselves
The Right Pro Bono
Expertise for the Job
Amanda MacArthur
Vice President, Global Pro Bono & Engagement
What is Pro Bono?
» Giving of one’s
professional skills to
deliver a product that
improves organizational
organizational capacity.
capacity.
» Volunteers offer time,
energy, and abilities
» Nonprofit offers valuable
time and resources for a
for a deliverable that has
the potential to be game-
changing
Why Companies Invest
Employees who participate are…
satisfaction than
traditional volunteers
high
47%
More likely to
report
142%
More likely to report job related skills
gained
True Impact “3rd annual Volunteerism ROI Tracker Report” 2012
What can
you
achieve?
3
Decision Questions
What
resources do
you have?
2
What are
you willing
to invest?
1
Before You Start
Don’t compromise. If you feel like the appropriate skills aren’t available it’s better to postpone
or reconsider the scope of work.
IBM survey of managers and employees
• Make sure the right
decision makers are on
board
Find the
Right
People
• Schedule meetings in
advance
• Have initial meetings set
before the work begins so
volunteers can get started
immediately
Schedule
Meetings
• Get to know each other.
• To understand who you will be
working with research the
company and business culture
• Prepare a virtual or live
orientation prior to the start of
the project
Break the
Ice
Scope of Work
A good scope of work outlines
the
» Organizational background
background
» Project objective
» Existing challenge
» Requested deliverables
» Perceived impact
A S.M.A.R.T Road Map for Pro Bono
Create a strong scope of work, be clear and concise
S
• Be Clear and define the project
• Why is this important to your organization
• What has prevented you from achieving it to date
• What information does the volunteer need to be a success
pecific
easureableM
• What will success look like
• How will this project enable you to better serve your mission
• Are there metrics to collect/measure and report on
greed - Upon
• What are your expectations for project reporting,
communication, etc.
A
• Why now
• When do you need the deliverable
Timely
• What resources are available to support the
project & its implementation
• What are the constraints
Realistic
During the Project
Make the volunteers a part of your organization
1. Commit to the Project
Dedicate as much time as possible to the project. Build a
sustainable partnership with your volunteers by maximizing
your time with them.
3. Keep an Open Mind
Volunteers will encounter new ways of working during their
project. Working for a nonprofit is much different than
working for a private sector company. Keep an open mind
and communicate clearly if and when lines are crossed.
4. Be Flexible
Expect the unexpected, and be ready to adapt quickly to
changes. Having a work plan is important but work plans
are meant to be modified and adapted to meet new
priorities or fresh developments.
2. Leave Room for Dialogue and
Transparency
Help volunteers understand your needs and goals. Provide
them with access to the information they need and don’t
hesitate to give feedback.
What You Need to Know About Corporate Culture
Extend hospitality and explain your office culture
Mission-Driven
Educate volunteers on what it
means to be a mission-driven
organization.
Pace of Work
Volunteers are often focused on
finding effective solutions as
quickly as possible. Be honest if
you need a change in pace.
Resources
Help the volunteers to understand
your resource constraints.
Engage with
Purpose
» Invest with intent
» Be goal-driven
» Know what you bring
to the table
» Give a meaningful and
authentic experience
BPNAsk a Question!
22
Type questions into the box on the left side of the your screen
or
Submit via Twitter to @VM_Solutions using “#VMbpn”
BPNWin the Book!
Find content like today’s topic &
more in VolunteerMatch’s new book
Volunteer Engagement 2.0: Ideas
and Insights Changing the World,
out now!
Enter for a chance to win by
tweeting #VMbpn during the
webcast!
Get 25% off your copy today:
www.bit.ly/accpVMbook
23
NEW!
BPNStay Informed
Blog:
www.VolunteeringIsCSR.org
Twitter:
@VM_Solutions
Newsletter:
Monthly ‘Good Companies’
newsletter - Sign up on the
blog!
24

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August BPN - Professional Development: Using Your Skills to Get Ahead and Help Others

  • 1. BPN Professional Development: Using Your Skills to Get Ahead and Help Others Katie Campbell Executive Director Council for Certification in Volunteer Administration Speakers: Facilitators: Melinda Bostwick VP, Member Services ACCP Amanda MacArthur VP, Global Pro Bono & Engagement PYXERA Global Stephanie Hong Manager, Engagement VolunteerMatch
  • 2. BPNHow To Ask Questions • Type questions into the box on the left side of the your screen • Submit via Twitter to @VM_Solutions using “#VMbpn” • We will pose questions at the end of the presentation • A copy of the slides will be circulated after the event 2
  • 3. BPNWin the Book! Find content like today’s topic & more in VolunteerMatch’s new book Volunteer Engagement 2.0: Ideas and Insights Changing the World, out now! Enter for a chance to win by tweeting #VMbpn during the webcast! Get 25% off your copy today: www.bit.ly/accpVMbook 3 NEW!
  • 4. BPN Professional Development: Using Your Skills to Get Ahead and Help Others Katie Campbell Executive Director Council for Certification in Volunteer Administration Speakers: Facilitators: Melinda Bostwick VP, Member Services ACCP Amanda MacArthur VP, Global Pro Bono & Engagement PYXERA Global Stephanie Hong Manager, Engagement VolunteerMatch
  • 5. BPN Katherine Campbell Executive Director, CCVA Taking Charge of Your Professional Development
  • 6. BPN • Our roles are focused on giving credit to others • Our supervisors don’t know what we need/want • Our employers don’t actively support it with resources • We approach it with a limited lens • We are too busy! Why P.D. Is Not a Priority
  • 7. BPN Potential Personal Benefits • Increased self-awareness of strengths and weaknesses • Increased confidence, affirmation from others • Proof of skills and abilities • Opportunities to practice and apply new knowledge • Exposure to diverse people and settings beyond my comfort zone • Fresh challenges when the current job has become stale • Changes in how others perceive us • A job promotion, pay raise, or re-positioning in the organization • Meaningful, enduring relationships
  • 8. BPN Step 1: Exploratory Thinking • “I’m really curious about…” • “I wish I was better at…” • “I wish others regarded me as more…” • “How do I feel about my work now? Would I like to feel differently in the future?” • “What is holding me back from taking a step to grow or learn?” • “What am I nervous/stressed about changing? Why?” • “If I don’t do anything to improve my competence, what might happen?” • “Who might have advice to offer, or help me find what I need?”
  • 9. BPN • Plain old networking • Seek a mentor or coach • Join a local, regional or national affinity group • Identify a peer career coach:  a relationship of equals  regular communication focused on individual goals  shared resources, insights, fresh perspectives Step 2: Maximize the Power of Colleagues
  • 10. BPN Step 3: Map Your Pathway • Don’t get hung up on the entire journey • Include short- and long-term goals • Break big steps into manageable actions • Set some deadlines • Identify who else could be/will be involved • Include resources needed • Record your journey and progress: what, when, why, evidence, reflections
  • 11. BPN • We are “canaries in the mine” • Our roles are intrinsically connected to the greater community • Professional development leads to organizational quality improvement • Personal clarity & focus improves job performance The Ripple Effect: Beyond Ourselves
  • 12. The Right Pro Bono Expertise for the Job Amanda MacArthur Vice President, Global Pro Bono & Engagement
  • 13. What is Pro Bono? » Giving of one’s professional skills to deliver a product that improves organizational organizational capacity. capacity. » Volunteers offer time, energy, and abilities » Nonprofit offers valuable time and resources for a for a deliverable that has the potential to be game- changing
  • 14. Why Companies Invest Employees who participate are… satisfaction than traditional volunteers high 47% More likely to report 142% More likely to report job related skills gained True Impact “3rd annual Volunteerism ROI Tracker Report” 2012
  • 15. What can you achieve? 3 Decision Questions What resources do you have? 2 What are you willing to invest? 1
  • 16. Before You Start Don’t compromise. If you feel like the appropriate skills aren’t available it’s better to postpone or reconsider the scope of work. IBM survey of managers and employees • Make sure the right decision makers are on board Find the Right People • Schedule meetings in advance • Have initial meetings set before the work begins so volunteers can get started immediately Schedule Meetings • Get to know each other. • To understand who you will be working with research the company and business culture • Prepare a virtual or live orientation prior to the start of the project Break the Ice
  • 17. Scope of Work A good scope of work outlines the » Organizational background background » Project objective » Existing challenge » Requested deliverables » Perceived impact
  • 18. A S.M.A.R.T Road Map for Pro Bono Create a strong scope of work, be clear and concise S • Be Clear and define the project • Why is this important to your organization • What has prevented you from achieving it to date • What information does the volunteer need to be a success pecific easureableM • What will success look like • How will this project enable you to better serve your mission • Are there metrics to collect/measure and report on greed - Upon • What are your expectations for project reporting, communication, etc. A • Why now • When do you need the deliverable Timely • What resources are available to support the project & its implementation • What are the constraints Realistic
  • 19. During the Project Make the volunteers a part of your organization 1. Commit to the Project Dedicate as much time as possible to the project. Build a sustainable partnership with your volunteers by maximizing your time with them. 3. Keep an Open Mind Volunteers will encounter new ways of working during their project. Working for a nonprofit is much different than working for a private sector company. Keep an open mind and communicate clearly if and when lines are crossed. 4. Be Flexible Expect the unexpected, and be ready to adapt quickly to changes. Having a work plan is important but work plans are meant to be modified and adapted to meet new priorities or fresh developments. 2. Leave Room for Dialogue and Transparency Help volunteers understand your needs and goals. Provide them with access to the information they need and don’t hesitate to give feedback.
  • 20. What You Need to Know About Corporate Culture Extend hospitality and explain your office culture Mission-Driven Educate volunteers on what it means to be a mission-driven organization. Pace of Work Volunteers are often focused on finding effective solutions as quickly as possible. Be honest if you need a change in pace. Resources Help the volunteers to understand your resource constraints.
  • 21. Engage with Purpose » Invest with intent » Be goal-driven » Know what you bring to the table » Give a meaningful and authentic experience
  • 22. BPNAsk a Question! 22 Type questions into the box on the left side of the your screen or Submit via Twitter to @VM_Solutions using “#VMbpn”
  • 23. BPNWin the Book! Find content like today’s topic & more in VolunteerMatch’s new book Volunteer Engagement 2.0: Ideas and Insights Changing the World, out now! Enter for a chance to win by tweeting #VMbpn during the webcast! Get 25% off your copy today: www.bit.ly/accpVMbook 23 NEW!

Editor's Notes

  • #21: We make sustainable development accessible through tangible, purposeful, global engagement. This includes initiatives that create on-the-ground partnerships between the public, private,