Ausspc 2011 operational frameworks and deployment
Download as PPTX, PDF0 likes710 views
The document summarizes a conference on operational governance and IT frameworks that took place on March 8-9, 2011 in Australia. It discusses the story of the failed maiden voyage of the Swedish warship Vasa to illustrate the importance of governance and frameworks. It then provides overviews of the ITIL (IT infrastructure library) framework, Microsoft Operations Framework (MOF) and agile Scrum project management methodology. Key questions about governance of a SharePoint deployment are also addressed.
Ausspc 2011 operational frameworks and deployment
- 2. Joel Oleson@joelolesonQuest SoftwareOperational Governance
- 3. AgendaDeployment Example: The VasaWhy do we need Governance or Operations Frameworks?Intro to ITILIntro to MOF v4Intro to Agile Scrum Project Management Methodology
- 4. The Story of the Vasa the Greatest Military Ship
- 5. The Vasa – Deployment Nightmare!Designed by HenrikHybertsson to be the mightiest warship in the worldMaiden voyage was designed to be propaganda for the Swedish king GustavusAdolphus150 people on board30-50 died in the disasterSalvaged in 1961Initial declared sank due to "imprudence and negligence“Inquiries declared it was well built, but poorly proportioned
- 6. Why Use Governance or Operations Frameworks?“Governance and Management frameworks are designed to support and optimize the quality of the service…”
- 7. ITIL – IT Infrastructure Library“The fastest cars have the best brakes…”
- 8. ITIL 5 Elements of LifecycleStrategyDesignTransition OperationContinual Improvement
- 9. Microsoft Operations Framework MOF v4
- 10. Essential IT Service ManagementProcess, People, and Technology (PPT)Strategy, Tactics and Operations (STO)Separation of Duties (SoD)Strategic Alignment Model Enhanced (SAME)Deming’s Plan-Do-Check-Act Management Cycle (PDCA)
- 11. Who, What, How & Why
- 12. Key Service Management QuestionsWho will secure sensitive information? Who will assign users & permissions in SharePoint 2010? Who will create and approve content for sites? Who will be able to create new sites? Who will be able to publish content to Web sites? Who will be able to customize sites?
- 13. Strategy to OperationsObjectives are translated into specific goals, directed and controlled
- 15. SharePoint Service Quality ControlsSharePoint 2010 farm structure farm and service topologyMinimum Performance levelDisaster Recovery - Recovery Time Objective, Recovery Point ObjectiveInformation Architecture – Managed Metadata, Tagging, Content Structure, Web structure: Site vs. Site Collection, Site & Doc TemplatesTaxonomy - Who are the owners, what are the content levels, what is the taxonomySubarea design. What kind of data flow, content control, and site structure will be used? Who is responsible for defining that?
- 16. SharePoint Service Quality ControlsUser and Security Group managementQuality Assurance & TestRisk management Contract management Development MethodologiesConfiguration management, including documentation Business and Service Requirements – i.e.
- 18. What is the Next Milestone?Milestones are constructed both to reassure the traveller that the proper path is being followed and to indicate distance travelled
- 19. IT Service improvementsSince IT services are recognized as strategic business assets, organizations need to continually improve the contribution of IT services to business functions, in terms of better results at lower cost.
- 20. Getting Agile with ScrumProject Management Framework for handling rapidly changing requirements.Scrum is an agile process for software development. With Scrum, projects progress via a series of iterations called sprints. Each sprint is typically 2-4 weeks long. Scrum is ideally suited for projects with rapidly changing or highly emergent requirements.
- 21. Questions
- 22. Gold SponsorsSilver SponsorsBronze Sponsors
Editor's Notes
- #2: Opening slide please include