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AutoZone
November 1st, 2012




                     AutoZone Executive Session   1
eBay Inc. enables commerce




Enable consumers to buy       • Enable merchants to succeed in
anything, anywhere, any how     new commerce environment
                                (and we don’t compete with
                                them)
                                          AutoZone Executive Session   2
Accelerating the pace through M&A




                             AutoZone Executive Session   3
Auto zone presentation mtc
110                 9,500
                 Pieces of           cars sold every week
                 clothing, shoes,
                 or accessories

                 sold every minute
                                     420K
                                     parts and accessories
                                     sold every week




100 Million+
 eBay Core App


            6 purchases every second
SOLD!
$1,400,000
iPhone Fashion App: Virtually try on sunglasses
iPhone Fashion App: Image Swatch
Innovation drives sales.
Innovation drives sales.
Auto zone presentation mtc
Go get it.
Auto zone presentation mtc
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Bring it to me.
Auto zone presentation mtc
Auto zone presentation mtc
SF & Colma Stores    Manhattan Stores
 (October – Pilot)   (November -- Pilot)
In-Store &
  Online
Auto zone presentation mtc
Auto zone presentation mtc
•   Surface offers/coupons that
    already exist (Sunday Circular)
•   Option to match the lowest price
    or cross-sell with promotions
•   Use Co-Op dollars from
    Manufacturer
•   Encourage consumer to “ask for
    help” from sales associate
•   Understand who is in your store
    the moment they engage with
    products, and connect to their
    online ID (rich data)
Reinventing the
shopping
experience.

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Auto zone presentation mtc

Editor's Notes

  • #8: Another trend becoming increasingly prominent is Augmented reality. In one of the first versions of our Fashion App we allowed consumers to actually try on sunglasses before they ever even saw or touched themWould identify the asymmetries in your face and actually let you turn your head side to side to get the whole experienceInnovations like this aren’t just neat – they help drive sales and pay off: we’re selling a 13 pieces of CSA every minute in eBay mobile
  • #9: Another trend becoming increasingly prominent is Augmented reality. In one of the first versions of our Fashion App we allowed consumers to actually try on sunglasses before they ever even saw or touched themWould identify the asymmetries in your face and actually let you turn your head side to side to get the whole experienceInnovations like this aren’t just neat – they help drive sales and pay off: we’re selling a 13 pieces of CSA every minute in eBay mobile
  • #10: VIN Scan  shows an example of how we’re integrating internal technologies: RedLaser SDK used in Motors AppMy Garage concept – allowing ebay to remember what car you need parts/accessories for makes us able to pre-filter results by those that match to your vehiclePre-filtering by fitment is more than a cool technology: it is a technology which makes the user experience considerably easier. We’re selling 175K parts & accessories every week.We’re also playing with new imagine recognition technology. In the case of the motors app, you can now simply snap a photo of the back of your car to place that car into your garage also
  • #11: VIN Scan  shows an example of how we’re integrating internal technologies: RedLaser SDK used in Motors AppMy Garage concept – allowing ebay to remember what car you need parts/accessories for makes us able to pre-filter results by those that match to your vehiclePre-filtering by fitment is more than a cool technology: it is a technology which makes the user experience considerably easier. We’re selling 175K parts & accessories every week.We’re also playing with new imagine recognition technology. In the case of the motors app, you can now simply snap a photo of the back of your car to place that car into your garage also
  • #23: Consumers have the ultimate research tool in their pockets“Scan & Scram” becoming a large challenge for retailers, especially in Media & electronics verticalsOnline players are able to “compete” with offline stores and offline has no ability to respond without human intervention (sales associates)RedLaser, currently has 19M downloads and is one of the most used Apps for getting product information, including prices – so we are deciding to pilot using RedLaser as the ultimate tool for merchants – and to guarantee that our brick-and-mortar allies have the right to final offer
  • #24: Upon scanning, RedLaser will recognize you are in the store (geo-location + product sold in store = two very strong indicators)Ask user if they want to enter the “Branded” eperience
  • #25: And swivel around to an experience with the retailer’s logo, colors, and offersGiving a platform to interact directly with consumersMost important: Help you know who is in your store when they’re in your store. Today if you’re a retailer you only know when someone WAS in your store, IF they made a purchase. Not exactly an opportunity to increase conversion.Lets offers/services which separate offline from online immediately obviousLet consumers “ask for help” from sales associates in the areaPotentially even let brands speak directly to consumers, using their co-op dollarsAlgorithmically match online offers? Definitely a possibility. Or automatically merchandize relevant products with steep discounts (higher-margin smaller items, like headphones, etc)