Automation for RDC and Mobile
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Growth in remote deposit capture is driving additional requirements in check recognition. Orbograph provides a scalable check recognition solution for RDC that uses multiple recognition engines to achieve read rates from 90-98%. The solution can identify alterations, validate fields, and ensure image quality to reduce fraud while streamlining the deposit process. Orbograph offers flexible licensing and deployment options to meet the needs of various sized financial institutions supporting desktop, consumer, and mobile RDC.
Automation for RDC and Mobile
- 1. Automation for RDC & Mobile The Leading Check Recognition Solution for Corporate, Consumer and Mobile RDC Automation/Fraud Technologies in RDC Check Fraud and Risk Mitigation Customers using check scanners, flatbed scanners or mobile devices for remote deposit capture (RDC) expect a high degree of functionality and efficiency. Applying high performance CAR/LAR and check recognition technologies can not only streamline the process, but reduce fraud risk and improve the user experience of RDC. Check fraud in the US continues to be an ongoing problem with an estimated $893M in losses for 2010. RDC can add risk exposure to the check payment system; especially if depositing customers do not destroy the original check. Fortunately with the right system controls, auditing practices and technologies, fraud exposure in RDC transactions can be limited. Market Overview RDC has evolved into a suite of service offerings. The market has segmented into Desktop Deposit for commercial customers, Consumer Capture for individuals with flatbed scanners and now Mobile Deposit using smart phones. This range of capture devices provides a wider range of capabilities to entice large corporate customers, consumers as well as small and micro businesses. Additionally, Mobile RDC expands the adoption potential to the Gen Y and millennial generations. All sizes of financial institutions (FI) are committed to RDC. FI’s offering the service to existing customers provide RDC as a treasury and convenience tool. FI’s also offer RDC to expand on customer opportunities outside their geographic footprint. But FI’s don’t have a monopoly on the market, as many software integrators, service bureaus, ISV’s and merchants have developed their own solutions. These systems are tailored to market needs with specific feature capabilities. Recognition technologies can play a major role in risk mitigation by detecting alterations, testing image quality, confirming correct MICR, matching payee names and validating endorsement presence. Recognition Solution Set for RDC Since 1996, Orbograph has been the leader in solution-oriented check recognition systems. Our value-based approach combines a unique blend of multi-engine technologies to deliver read rates ranging from 90% to 98%. Orbograph has tailored its 20+ recognition engine capabilities for the RDC marketplace. Designed to run on workstations, servers or virtual environments, Automation for RDC is a scalable and redundant recognition application which can process images from any capture source. Orbograph software can also be configured for distribution to workstations across a wide range of end-user locations. This flexible configuration offering enables system architects to utilize this functionality remotely with simple licensing and performance tracking. RDC Tailored Capabilities • CAR/LAR: Courtesy Amount Recog- • • • • • • • nition (CAR) and Legal Amount Recognition (LAR) engines of Accura XV provide check recognition rates of 90%-95% with 99% accuracy Dynamic Thresholding: The ability to provide higher scores for small retail deposits while minimizing misreads in large corporate deposits (targeting 2 per 1000) Data Verification: Utilizes “data verification” for amounts in question with low confidence, providing read rates of 98%+ Amount Verification: Identifies checks with incorrectly values when the amount is already assigned by endusers, i.e. mobile RDC Balancing Optimizer: Separate API call that scores items for accuracy and offers a new transaction order. Most applicable for commercial RDC and large back-counter deposits CAR/LAR Discrepancy: Compares CAR and LAR values for possible fraud alterations Image Quality Assurance (IQA): 13+ IQA tests which can be tuned for image exchange formatting of FED or FSTC settings. Many large banks use Orbograph IQA on correspondent incoming deposits Image Usability Assurance (IUA): Field level detection of payer, payee, date and signature fields “Growth in remote deposit capture is driving additional requirements in check recognition.”
- 2. • Image Integrity (II): Confirms proper • • • • • MICR association to the image Automated Endorsement Analysis (AEA): Identifies missing endorsements on person or business RDC checks MICR Repair: Provides OCR results of the MICR line rejected checks Payee Name Verification (PNV)/Payee Matching: Confirms the check is made out to the depositor, typically implemented on business checks Payer Name & Address: Payer recognition can read the payer name/address of the check for fraud mitigation and downstream marketing Managed Recognition Reporting: As part of the Automation Service package, volumes and recognition rates can be tracked centrally Underlying Technologies The solutions for an RDC environment leverage a variety of technologies built into the recognition platform. • Key-Pay Hub: Infrastructure for data • • • • • • verification as well as Managed Recognition Reporting using Business Intelligence (BI) tools Orbograph Portal or CAReporter: Interactive charts and graphs calculate read and misread rates as well as identify IQA issues at a document level, store level or scanner level OrboTool: ICR (Intelligent Character Recognition) tool creates definition templates: Document types, multiple fields, TEXT ID for non-MICR or similar MICR items and front/back of image ALR: Automatic Layout Recognition identifies item type and field location without document templates, assigns deposit tickets as credits MICR Recognition: Utilizes OCR to correct MICR line rejects Full page field recognition: Reads selected fields on full page documents Image Prep/Enhancement: Depending on the environment, Orbograph can work with existing images or recommend business alliance partners integrations and can many times be “test ready” in as little as an hour. Extended Features Software Distribution and Deployment In addition to the reading checks for RDC deposits, the solution can also read: Centralized installations utilize an activation code with MSI installer. Distributed environments most commonly push a “flat folder” to the workstation location. This distribution process limits overhead, and is excellent for web or intranet delivery. Once the software is present, the files are copied into directories and the software is ready for operation. • • • • • • Money Orders Other images within the transaction Amounts from remittance coupons OCR lines Fields on full page documents Explanation of Benefits (EOB) forms *Desktop Check Analyzer compatible. Licensing Options • Automation for RDC: Offered at a flat monthly rate, utilizes both recognition and data verification • Automation Services LE: Flat monthly rate utilizing local engine (LE) only • Accura XV: Software licensing model typically for larger customers System Interfaces Orbograph provides a wide range of system interfaces via a flexible Application Programming Interface (API). Our API’s support C++, C#, .NET and Java environments. The most common RDC interface is the OrboCAR Bridge Interface (OBI). This API is a single-call alternative to heavy system Tangible Benefits • Data entry labor at RDC end-user est. 2.2¢ per item keyed • Recognition accuracy typically better than human operators • Significant balancing savings on corporate deposits • Image quality confirmation prior to sending image to bank results in research savings Intangible Benefits • Highly reliable technology • Streamlined processes and FTE utilization • Reliable and robust architecture allowing full redundancy of all its components • Positioned for growth • The last recognition technology you will ever need About Orbograph Orbograph, a subsidiary of Orbotech, is a premier provider of recognition services and software for check processing in the financial industry and end-to-end electronic solutions in healthcare revenue cycle management (RCM). Orbograph technologies are in use in over 1,500 financial institutions, service bureaus and billers processing billions of checks and claims annually. Orbograph solutions are utilized by 20 of the top 30 U.S. financial institutions with in-house check processing. In healthcare payments, Orbograph P2Post and Orbograph E2Post utilize innovative EOB conversion technologies to automate posting of receivables into practice management systems. Orbograph enables clients to envision more for their organization by reducing costs and managing risk while ensuring that achieving more is a reality. 44 Manning Road, Billerica, MA 01821 • (978) 667-6037 • www.orbograph.com