BACKOFFICE 2.ppt
- 1. BACKOFFICE
- 2. BACKOFFICE; The back office is the portion of a company made up of administration and support personnel who are not client-facing. Back-office functions include Settlements, Clearances, Record maintenance, Regulatory compliance, Accounting, and IT services.
- 3. Top 10 Backoffice Outsourcing companies in world; UAM Prialto Remote CoWorker Unity communication Oworkers Enshored Connext Fusion BPO Services Solvo Global Callbox
- 4. What is Back Office Software? Back office management, put simply, enables people to manage their routine business activities such as revenue, payroll, administration and more. It sustains employees and other company assets, so you remain committed to helping and satisfying customers with purchases, services, orders and more
- 5. BOOST EFFICIENCY GENERATES PAPERWORK ENHANCES ACCURANCY OBTAINS REAL-TIME DATA HELPS YOU MAKE WISER CHOICES TOP-NOTCH COLLABRATIONS ENCHANCES CUSTOMER SATISFACTION THE SEVEN BENEFITS OF BACK OFFICE MANAGEMENT SERVICES
- 6. 1. Improve Efficiency Keeping firm productivity is every company’s dream. The more productivity you have, the more products you output for your customers and the more revenue you receive. 2. Generate Paperwork You specialize in shipping products to customers like Amazon, finding suitable shipping labels and accurately inputting information is necessary. If you need to send invoices to clients, you can quickly generate them (and may even customize them with your brand logo and colors) and distribute them swiftly. 3. Enhance Accuracy There’s nothing worse than entering data and finding errors in your numbers, especially when it comes to accounting or keeping track of your stock. Some solutions offer autocorrect or the capability to review your data and quickly rectify mistakes.
- 7. 4. Receive Real-Time Data When you input information for various departments such as HR, accounting, marketing and sales, you only have to enter it once, and it’ll appear across the board. Your department leaders will receive real-time information and always stay in the loop. 5. Analyze Information for Wiser Decisions The old saying goes: If you don’t learn from history, you’re doomed to repeat it. If you don’t archive and analyze daily, weekly, monthly and yearly performance, revenue and other valuable data, you’re likely to keep making the same mistakes.
- 8. 6. High-Quality Collaborations Keeping clear communication for employees, internal and external stakeholders, managers, partners, clients and other company participants is critical to smooth operations. If you need to hold team meetings for updates, ice-breaker activities, training and more, it’s crucial to have robust communication tools. 7. Better Customer Satisfaction Maintaining customer satisfaction should be the main priority of any business, including yours. If you keep clients happy, they’ll keep coming back to your business and request your specific products or services.The best way to keep clients happy is to measure quality and oversee customer information with a customer relationship management (CRM) program or integration. Some of CRM’s top features include: •Sales Analytics •Lead Management •Opportunity Management •Sales Forecasting •Contact Management •Campaign Management