SunGard Backup & Recovery Programme Management
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This document describes SunGard's Backup and Recovery Programme Management service which helps organizations ensure they can recover from data loss using their backups. The service provides consulting to optimize backup and recovery processes, align recovery objectives to business needs, and improve cost management. Consultants assess backup and recovery arrangements, perform gap analyses, and conduct testing to help organizations continuously improve resilience without increasing headcount.
SunGard Backup & Recovery Programme Management
- 1. AVAILABILITY SERVICES Can you be sure you can recover using BACKUP & RECOVERY PROGRAMME your backups? MANAGEMENT Backing up critical data is Many organisations find that when they try recovering, using their backed up data, standard practice for any not everything goes according to plan – and sometimes they fail outright. organisation that wants to This may lead to a business interruption, recover should the worst happen. which can damage an organisation’s reputation, and damage its relationships with To help organisations ensure customers, suppliers, shareholders, regulators and other stakeholders. SunGard’s Backup they adopt backup and recovery and Recovery Programme Management good practice – we have service can help. developed Backup and Recovery Backup and Recovery Programme Management. Programme Management The service is based on over 30 years Benefits at a glance experience in helping customers recover their The service allows you to: critical systems during a business interruption. It focuses on ensuring that your backup and Optimise backup and recovery for recovery programme meets the needs of your organisation – align your RPOs your organisation. and RTOs to the needs of the business Adopt good practice without hiring This can be a challenge for many organisations additional staff because whilst they are very familiar with backing up their data, they may be less Release your staff to focus on familiar with recovering it, as they may not core activities test this scenario often. Adopt good practice at a pace Furthermore, if the responsibility for managing your organisation can handle the backup and recovery is part of a wide set Benefit from vendor neutral advice of responsibilities, it can suffer from a lack of focus. Improve your cost management – reduce your costs by only backing up These challenges can mean that whilst data and storing the data you need to. may be backed up on a regular basis, the inability to recover using it will compromise an organisation’s recovery point objectives (RPOs) and recovery time objectives (RTOs).
- 2. BACKUP & RECOVERY PROGRAMME MANAGEMENT Can you be sure you can recover using your backups? Backup and Recovery Programme Management continued This service gives you timely access to skilled Gap analysis of achievable RTOs and resource so that you can constantly improve RPOs against business objectives. your business resilience, without increasing headcount, as well as releasing Backup and Recovery Solution staff to focus on your core responsibilities. Design encompasses: Our consultants work with you and your team Hardware to assess and review your arrangements in the Software following areas: Skillset & training Physical security Support. Data storage management review Backup and Recovery Testing including: Backup plans, processes, Desktop walk through documentation review Recovery test analysis. Recovery plans, processes, documentation review United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane West, Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk © 2010 SunGard Availability Services SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the US and other countries. All other trade names are trademarks or registered trademarks of their respective holders. V1:09/10