BA-SachinMehta
- 1. Sachin Mehta, IT Business Analyst A1/416, Sushant Lok II,Sector 55, Gurgaon 9821703701;sachinmehta.analyst@gmail.com IT Business Analyst, Functional Consultant, Project Manager MBA from a reputed institutehave vastexperience in Business analysisin insuranceand bankingdomain a long . Experience is setting up the IT applications in reputed organizations. Educational Qualification MBA (Finance) from UP Tech Lucknow University PG Diploma in Computer & Software Technology from ET&T Center. MCOM from CCS Meerut University. Masters in Economics from CCS Meerut University. B.Com from CCS Meerut University –Meerut . Tools & Application BPM &WorkflowManagement Expertise CRM-PIVOTAL 5.9 Ticket Management System PROFESSIONAL DETAILS AND SELECTED ACCOMPLISHMENTS INNOVATIVEBUSINESS SOLUTIONS. IT Business Analyst (Manager) (from 11th Jul’2011 till Ap’2016) Project: -Implementation of Document Management System for reputed Bank Client at Dubai (FirstGulf Bank - Nov 14 till AP 15 Role – Business Analyst Team Size: - 8 – 10 people Key Responsibility:- Responsiblefor leadingend to end project activities & provideaccountability for success of the project activities & provide accountabilities for success of projects,manageproject Scope & commitments , initializing,planning& developingthe projec t cost structure, tracking& reporting projectdeliverables,managingrisk. Workingclosely with stakeholder to understand the needs, analyzethe existingbusiness process& conductingGAP analysis,active participation in process reengineeringworkshops,conductingFIT GAP analysis,manage contacts scope& commitments. Create project charters,high level scope & requirements for RFP listingfor functional &non functional requirements,prepare business cases,preparingthe functional specs,wireframes etc. Work closely with softwaredevelopment & testing team alongwith business to ensure solution would verified, tested and meet expectations to have the full business benefits. Support duringthe UAT secessions,helpingtestingteam in writingthe test cases,timely bug resolutions & get the signoff. Project: Implementation of DMS for HR Dept. Of Hospitality Industry at Dubai (Ice Land Water Park) from Ap 15 till Apr 16 Role: - ProjectManager & Business Analyst Team Size: - 5 (3 Dev, 1 Tester & 1 BA) Key Responsibility HR department is rootof each organization.This department participate well in organization growth by recruitingthe skilled talent, keeping them engage, managingthe records etc. Before digitizingthe employee records itwas managed through manually i.e.managingfiles of each employee, attachingthe hard copy of document in respective employee files etc. I had participated as an end to end owner of this projectstarts from understandingthe clientrequirement, given them soluti on, definingscope, understandingbusiness cases & thereafter kickoff this project as an onshore module. Responsiblefor leadingend to end project activities & provideaccountability for success of the project activities & provide accountabilities for success of projects,manageproject Scope & commitments , initializing,planning& developingthe project cost structure, tracking& reporting projectdeliverables,managingrisk.
- 2. Workingclosely with stakeholder to understand the needs, analyzethe existingbusiness process& conductingGAP analysis,active participation in process reengineeringworkshops,conductingFIT GAP analysis,manage contacts scope& commitments. Create project charters,high level scope & requirements for RFP listingfor functional & nonfunctional requirements,prepare business cases,preparingthe functional specs,wireframes etc. Work closely with softwaredevelopment & testing team alongwith business to ensure solution would verified,tested and meet expectations to have the full business benefits. Project: Ticket Management System (Track Point) Implementation & Support to existingclientfrom Aug 11 till Oct 12 Role: Projectmanager/ PMO Team Size: - 3 (1BA, 1DEV, 1 Tester) Domains: Travelling Industry, HealthCare, Insurance, Banking, Aviation, & many other industries. Key Responsibilities Involved with presales & Operations team duringproduct Demo to clients.Understanding& gatheringthe business requirements from Stakeholders, Preparingthe projectplan & product budgeting/cost, creatingthe Scope document, requirement document, Functional Specs Integration module, managingthe development & Testing & ensure the timely delivery. Provide prostproduction supportto existingclients also responsibleto take/ accept the system enhancements requests. Project: Handle multipleImplementation & change requests projects for Indian InsuranceClientfrom OCT 12 to OCT 14 PIVOTAL 5.9 :- Functional Business Analyst Process: - New Business Login ,New Agents Recruitment process,Tele calling & Lead management process. Key Responsibilities: Evaluate business needs and contribute to the design & development of business solutions;Work with the business & software development team to access,analyze& deliver the technical & strategically developments and business changes. Consultwith key stakeholders & understand the requirements , scopeof changes & prepare the business requirement document, business cases,analyzethe existingprocess and conductGAP analysis,createBRD, FSD, prototypes, Requirement traceability matrix etc; Work closely with software development, testing team to ensure the proper development & end to end testing manual, function & integration testing of software. Manage the complete project comprised of multiplesub projects/processes,multiplereleases,tracking& reportingthe project deliverables,managingrisk & ensurethe timely deliverables ;actively participation in processreengineeringworkshops,actively participation in UAT secession,trainingend business users on new implementations, creation of process manuals,& providethe post production support. WDMS- Workflow Document Management System (from NewGen) – Business Analyst Process: - New Business Login,Renewal Management Process &Tele calling process Key Responsibilities The implementation of this project is one of the core project I have worked so far. However itwas more of the migration from Pivotal to WDMS (BPM solution).All backend/Operations processes were moved to WDMS. This helped the client to smoothen the processes.I had been instrumental in understandingthe users business needs,analysison as is processand new process implementations in systems; Prepare Business Requirement Document, Functional documents,Wireframes/system blueprints creations,Requirements traceability Matrix,integration documents, use cases etc; Active participation in process mappingworkshops,Requirement negotiations,managingproject scope& reporting scope creeps, Maintainingrisk register,ConductingStakeholder & Steering committee meetings. Closely involved with Development team & testing team; Involved with testing team in writingthe test scripts; involved with end users duringUAT secession,systemroll out, user trainings & postproduction support. Sales Reporting System (In-house Product) – Business Analyst Key Responsibilities Evaluate business needs and contribute to the design & development of business solutions;Work with the business & software development team to access,analyze& deliver the technical & strategically developments and business changes. Consultwith key stakeholders & understand the requirements , scopeof changes & prepare the business requirement document, business cases,analyzethe existingprocess and conductGAP analysis,createBRD, FSD, prototypes, Requirement traceability matrix
- 3. etc; Work closely with software development, testing team to ensure the proper development & end to end testing manual, function & integration testing of software. Manage the complete project comprised of multiplesub projects/processes,multiplereleases,tracking& reportingthe project deliverables,managingrisk & ensurethe timely deliverables ;actively participation in processreengineeringworkshops,actively participation in UAT secession,trainingend business users on new implementations, creation of process manuals,& providethe post production support. Cash Management System (In-house) – Business Analyst Key Responsibilities As a functional consultantworked very closely with process improvement team and end users.Before implementation of CMS I was involved in doinga very closeanalysisfor decision makingto either buy the readymade product or produce the same in-house. Duringthe analysisphaseI was involved in market research, existingproducts,Creation of RFP listed down the non-function requirements. Etc., Post finalization of productclosely workingwith users, prepare business requirement document, analyzingexistingbusinessprocess & conductingGAP analysis,Activeparticipation in Processreengineeringworkshops,Conducting fitGap analysis,preparing functional specifications,involved with development team in designingthe technical design document, integration document, & being responsiblefor managingthe projectplan. Quality Management System (In-house) – Business Analyst Key Responsibilities Responsiblefor leadingthe end to end project activities and provideaccountability for success of project; Manage project scopes & commitments ; Initializing,Planning& developingthe project coststructure, tracking& reporting project deliverables ,ma naging risks.Workingclosely with stakeholders to understand the business needs,analyzethe existingbusiness process& conductingGAP analysis;Active participation in processreengineeringworkshops,conductingFit GAP analysis;Managecontracts scope& commitments. Prepare project charters;prepare high level scope/requirements for RFP listingthefunctional and nonfunctional requirements, prepare business cases,preparingthe functional Specs,preparingintegration documents, creatingwireframes, conducting stakeholders & steering committee meetings , Managingthe overall projectbudget & project Plans Work closely with softwaredevelopments and testing team as well as the business to ensure solutions areverified,tested & meet expectations and have a positivebusiness benefits. Support duringthe UAT secessions,helpingtestingteam in writingthe test cases,timely bug resolutions & get the signoff. TATA AIA Insurance Co. Ltd. From 19th Jul’2007 till 10 Jul’2011 Closely associated with Sales team in setting up the process and support banc assurancesalesteam & bank clients.I have been involved in performing the end to end supportactivities by managing& maintainingthesales reportingMIS, Dashboard publica tions, helpingsales team in generating the payment statements. Involved in performing the UAT for sales systems,writingtest cases,involved in briefingthe requirements from end user pointetc. Providesystem trainings and other operations trainingto in-house& bank sales team. HDFC Life Insurance Co. Ltd. From 05th June’2006 till 1st June’2006 To handleand manage the portfolio of 40 branches of channel partner (Bank of Baroda) to achieve he sales target.Monitor and control the performance of insuranceassociates operatingatBank’s branch level.Trainingand development of channel partner’s sales team. Timely collection of renewals and managingpersistency for cases pertains to channel partner (Bank of Baroda). Coordination with the key stake holders and regional officeof the channel partners for business. Relationship management with the channel partners.Activity Management of the team. Contest Management
- 4. MetLife India Insurance Co. Ltd. From 22nd May’2004 till 1st June 2006 Manage a Portfolio of 6 Channel partner branches. Source Life Insurance business from channel partner branches. Relationship Management with the channel partner. Servicing the existing clientele. Persistency Management. Contest Management. PERSONAL INFORMATION Date of Birth 13th Jan’1980 Languages Known English,Hindi & Punjabi PassportNo : K 8074533 I Hereby declarethat the information given above is true to the best of my knowledge and belief. Date: Place: SACHIN MEHTA