Baseball and Video Delivery: How BAMTech Uses Jira Software to Scale
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Bamtech Media faced challenges in managing workflows across multiple developer teams and resolved these issues by implementing Jira for better ticket management and automation. The team standardized workflows, created automated links between tickets, and enhanced visibility into project progress. Key lessons included the importance of customizing tools and forming a cross-functional council to guide product directions.
Baseball and Video Delivery: How BAMTech Uses Jira Software to Scale
- 1. Baseball and Video Delivery How Bamtech uses Jira to Scale JUDETTE PLATZ | PROGRAM MANAGER, MOBILE | BAMTECH MEDIA KRISTY SAUNDERS | DIRECTOR, PROGRAM MANAGEMENT | BAMTECH MEDIA
- 2. Agenda The Problem We Faced The Solution We Found The Tools We Used Lessons Learned & What’s Next
- 3. MLB Advanced Media Texas Rangers vs. New York Yankees August 26, 2002 Credit: Getty Images
- 5. PRODUCT & ENGINEERING Creating user stories for up to 17 different developer teams
- 7. Same Team Structure, Different Workflows
- 9. Agenda The Solution We Found The Problem We Faced The Tools We Used Lessons Learned & What’s Next
- 10. Single Source of Truth Create a clear path to the single source of truth. The Solution Goal 1 Goal 2 Goal 3 Goal 4 Goal 5
- 11. Easy Ticket Creation Clean up screen views showing bare necessities and use automation to copy essential fields instead of creating from scratch. The Solution Goal 1 Goal 2 Goal 3 Goal 4 Goal 5
- 12. Automatic Links Automate the creation of links between tickets and limit the types of links used. The Solution Goal 1 Goal 2 Goal 3 Goal 4 Goal 5
- 13. Standardize Workflows Create workflows that utilize prescribed statuses and transitions. The Solution Goal 1 Goal 2 Goal 3 Goal 4 Goal 5
- 14. Report Progress Find a tool that allows Product teams visibility into their network of tickets and overall progress of a product. The Solution Goal 1 Goal 2 Goal 3 Goal 4 Goal 5
- 15. The Solution Single Source Ease Creation Automate Links Workflows Progress SOURCE DESCENDANT
- 16. The Solution Single Source Ease Creation Automate Links Workflows Progress
- 17. The Solution Single Source Ease Creation Automate Links Workflows Progress
- 18. The Solution Single Source Ease Creation Automate Links Workflows Progress
- 19. The Solution Single Source Ease Creation Automate Links Workflows Progress
- 21. Agenda The Solution We Found The Problem We Faced The Tools We Used Lessons Learned & What’s Next
- 22. EASY TICKET CREATION Create on Transition Using Bob Swift’s Create on Transition (COT), we’re able to create and copy information into projects automatically. Transition Prompt Giving a transition prompt allows for an action to be understood. Automations Transitions perform multiple actions. Automation of links eases ticket creation.
- 23. SEE HOW TICKETS RELATE Structure Almworks add-on provides a view of networks of tickets and in-line ticket editing. Ticket Links Quickly and easily see a hierarchy of related tickets. Progress Report Report against multiple projects and dependencies.
- 24. EXTEND VISIBILITY ScriptRunner Adaptavist’s ScriptRunner allows teams to extend their agile boards to have more transparency. Show Source Epics Bring in overall product epics in order to keep in line with other teams. Clone Projects Easily setup a network of projects and workflows in a few minutes.
- 25. Agenda The Solution We Found The Problem We Faced The Tools We Used Lessons Learned & What’s Next
- 26. Scaling JIRA Prioritize JIRA as a first-class project. LESSONS LEARNED
- 27. Marketplace Extend and customize your Atlassian Suite of products to suit your needs. LESSONS LEARNED
- 28. Atlassian Council Cross-functional team collectively deciding the direction of Atlassian products in the company. WHAT’S NEXT
- 29. You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere. - Lee Iacocca FINAL THOUGHT
- 30. Thank you! JUDETTE PLATZ | PROGRAM MANAGER, MOBILE | BAMTECH MEDIA KRISTY SAUNDERS | DIRECTOR, PROGRAM MANAGEMENT | BAMTECH MEDIA