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Be a Database Marketing Mind Reader
• To join the audio portion of this webinar:
   Call: +1 (646) 307-1722
   Access code: 354-278-506

• We will start promptly
  at 1:00 PM EST

• Your phones are muted.
  Please use the Q&A
  function of the meeting
  window. (found under “Tools” menu)
Mike Vannoy
Chief Operating Officer
Sales Engine International
Mike is responsible for all client operations at Sales
Engine International and he is the visionary behind
the organization’s innovative services. He has 15
years experience founding start-ups and as a senior
executive in a Fortune 500 company. Mike is a
Yellow Belt in Six Sigma and is a nationally
recognized speaker on b2b demand generation.
Be a Database Marketing Mind Reader
Agenda

• The Art & Science of Mind Reading
• Be a profiler
  – Start with the facts
  – Use forensic evidence & behaviors
  – Set a plan to intercept them
• Marketing Automation: More than an Enabler
• Conclusions
Part science.. Part art
What does it takes to be a mind reader?
Part science.. Part art
Mind reading experiment
 1.   Think of a number between 1 and 10
 2.   Multiply that number by 9
 3.   If the result is a 2-digit number, add the digits
      together (i.e. for 35 add 3+5=8, etc.)
 4.   Subtract 5 from that number
 5.   Determine which letter of the alphabet
      corresponds to your number: i.e.
      1=a, 2=b, 3=c, etc.
 6.   Think of a country that starts with that letter
 7.   Think of an animal that starts with the last letter of
      that country
 8.   Think of a fruit that starts with the last letter of the
      animal‟s name
Who’s thinking of…
Kangaroos eating oranges in Denmark
Part science.. Part art

• SCIENCE - Questions 1-5 lead to the #4
• SCIENCE - 4th letter in alphabet is “D”
• SCIENCE & ART – Only 4 counties in
  world begin w/”D”
   (Denmark, Djibouti, Dominica &
   Dominican Republic)
• SCIENCE & ART – Few animals begin
  with “K” and Kangaroo is most common
   (Kiwi, Koala, Killer Whale, etc.)
• SCIENCE & ART – „Orange' comes most
  easily to mind
• ART – Making participants feel “the
  magic” without the disappointment of
  feeling tricked
Less like a mind reader…
More like a profiler
             • Build a profile
             • Broaden the profile using
               forensic evidence &
               behaviors
             • Flush out the full profile
                – What they look like
                – How they behave
                – What drives them
             • Watch behavior & plan to
               intercept
Build a profile
Start w/Science… predictable & provable

• Company Characteristics
   –   Industry
   –   Geography
   –   Revenue
   –   Employees
• Personal Characteristics
   – Title
   – Function
Build a profile
    Add some art… for context & color




   Demographics                             Psychographics

• What are their interests? Career paths? Professional goals?
• What keeps them up at night?
• How do they influence the buying process? Who influences them
  in the buying process?
• What do they read? Where do they go to learn?
Forensic evidence & behaviors
Keywords & web traffic
Flush out the full profile…
        Buyer’s journey

• What high % business
  challenge does she face?
• How will she go about
  solving that challenge?
• How will she evaluate her
  options?
• Why are you her best
  alternative to solve that
  business challenge?
Flush out the full profile…
Media choices
                   • NOT “which device”
                     does she prefer, think…
                      – First screen
                      – Primary screen
                      – Media mix
                   • Where she lives digitally
                   • Non-digital mediums
Flush out the full profile(s)
Watch behavior & plan to intercept
Marketing Automation’s role

             • More than just “automation”
             • Triggered action based on
               real-time behaviors
                – Drip/Nurture
                – Auto-respond
                – Sales Alerts
             • Analytics.. What’s working
               and what’s not
Summary

• Mind Reading – an Art and a Science
• Develop Content Strategy for Personas & Segments
• Find Alternative Ways to Reach Personas and
  Segments
• Leverage Marketing Automation to Reach Prospects
• Extract Insights from Marketing Automation to Dive
  Deeper into the Minds of Prospects
• Deliver Answers to their Unique Pains
• Repeat, Repeat, Repeat
Mike Vannoy
Chief Operating Officer
Sales Engine International
Website: www.salesengineintl.com
Blog: www.salesengineintl.com/blog
Email: mike.vannoy@salesengineintl.com
Twitter: @MikeVannoy
Q&A

•   If you have a question for
    Mike, please type your question
    in the Q&A section of the
    meeting window. (found under
    “Tools” menu)

•   Your question will be answered
    in the order it was received.
•   If we don’t get to your question
    due to time restrictions, we
    apologize and will email you a
    response shortly after the
    session has ended.
Q&A – Infographic offer

               If you are interested in taking a
               closer look at Sales Engine‟s
               Integrated Marketing
               Infographic, visit
               www.salesengineintl.com to
               download a copy.

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Be a Database Marketing Mind Reader

  • 2. • To join the audio portion of this webinar: Call: +1 (646) 307-1722 Access code: 354-278-506 • We will start promptly at 1:00 PM EST • Your phones are muted. Please use the Q&A function of the meeting window. (found under “Tools” menu)
  • 3. Mike Vannoy Chief Operating Officer Sales Engine International Mike is responsible for all client operations at Sales Engine International and he is the visionary behind the organization’s innovative services. He has 15 years experience founding start-ups and as a senior executive in a Fortune 500 company. Mike is a Yellow Belt in Six Sigma and is a nationally recognized speaker on b2b demand generation.
  • 5. Agenda • The Art & Science of Mind Reading • Be a profiler – Start with the facts – Use forensic evidence & behaviors – Set a plan to intercept them • Marketing Automation: More than an Enabler • Conclusions
  • 6. Part science.. Part art What does it takes to be a mind reader?
  • 7. Part science.. Part art Mind reading experiment 1. Think of a number between 1 and 10 2. Multiply that number by 9 3. If the result is a 2-digit number, add the digits together (i.e. for 35 add 3+5=8, etc.) 4. Subtract 5 from that number 5. Determine which letter of the alphabet corresponds to your number: i.e. 1=a, 2=b, 3=c, etc. 6. Think of a country that starts with that letter 7. Think of an animal that starts with the last letter of that country 8. Think of a fruit that starts with the last letter of the animal‟s name
  • 8. Who’s thinking of… Kangaroos eating oranges in Denmark
  • 9. Part science.. Part art • SCIENCE - Questions 1-5 lead to the #4 • SCIENCE - 4th letter in alphabet is “D” • SCIENCE & ART – Only 4 counties in world begin w/”D” (Denmark, Djibouti, Dominica & Dominican Republic) • SCIENCE & ART – Few animals begin with “K” and Kangaroo is most common (Kiwi, Koala, Killer Whale, etc.) • SCIENCE & ART – „Orange' comes most easily to mind • ART – Making participants feel “the magic” without the disappointment of feeling tricked
  • 10. Less like a mind reader… More like a profiler • Build a profile • Broaden the profile using forensic evidence & behaviors • Flush out the full profile – What they look like – How they behave – What drives them • Watch behavior & plan to intercept
  • 11. Build a profile Start w/Science… predictable & provable • Company Characteristics – Industry – Geography – Revenue – Employees • Personal Characteristics – Title – Function
  • 12. Build a profile Add some art… for context & color Demographics Psychographics • What are their interests? Career paths? Professional goals? • What keeps them up at night? • How do they influence the buying process? Who influences them in the buying process? • What do they read? Where do they go to learn?
  • 13. Forensic evidence & behaviors Keywords & web traffic
  • 14. Flush out the full profile… Buyer’s journey • What high % business challenge does she face? • How will she go about solving that challenge? • How will she evaluate her options? • Why are you her best alternative to solve that business challenge?
  • 15. Flush out the full profile… Media choices • NOT “which device” does she prefer, think… – First screen – Primary screen – Media mix • Where she lives digitally • Non-digital mediums
  • 16. Flush out the full profile(s)
  • 17. Watch behavior & plan to intercept
  • 18. Marketing Automation’s role • More than just “automation” • Triggered action based on real-time behaviors – Drip/Nurture – Auto-respond – Sales Alerts • Analytics.. What’s working and what’s not
  • 19. Summary • Mind Reading – an Art and a Science • Develop Content Strategy for Personas & Segments • Find Alternative Ways to Reach Personas and Segments • Leverage Marketing Automation to Reach Prospects • Extract Insights from Marketing Automation to Dive Deeper into the Minds of Prospects • Deliver Answers to their Unique Pains • Repeat, Repeat, Repeat
  • 20. Mike Vannoy Chief Operating Officer Sales Engine International Website: www.salesengineintl.com Blog: www.salesengineintl.com/blog Email: mike.vannoy@salesengineintl.com Twitter: @MikeVannoy
  • 21. Q&A • If you have a question for Mike, please type your question in the Q&A section of the meeting window. (found under “Tools” menu) • Your question will be answered in the order it was received. • If we don’t get to your question due to time restrictions, we apologize and will email you a response shortly after the session has ended.
  • 22. Q&A – Infographic offer If you are interested in taking a closer look at Sales Engine‟s Integrated Marketing Infographic, visit www.salesengineintl.com to download a copy.

Editor's Notes

  • #20: Mike: Thanks Jeff…..