2013 VSP Cabin Mgt. Manual-Bedbug training
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This document provides information on bed bugs, including: 1) It discusses how state parks can prevent and treat bed bug infestations through staff training, inspection protocols, and following up on treated sites. 2) It provides background on bed bugs, including their origins in the US and theories for their resurgence in recent decades. 3) It covers bed bug biology, behavior, signs of infestation, and conventional and alternative treatment methods. The importance of consistent training and protocols across state park systems is emphasized.
2013 VSP Cabin Mgt. Manual-Bedbug training
- 1. De-Bugging the Bed Bug: Sucking it Up Margaret Davis Virginia Department of Health Bedding & Upholstered Furniture Inspection
- 2. State Parks Approach to Controlling Bedbugs • We can not prevent the possibility of bed bugs being brought into our facilities but we can prevent an infestation – Proper training on the identification of bugs and all stages of the larva – Training on specific processes to treat the problem at first notice – Following up on treated sites – Most importantly taking care of the customer
- 3. A History of Bed Bugs • Originally introduced to U.S. with the early colonists • Thought to be gone from the U.S. after 1960, but maybe never left • Several theories to explain comeback: – Never really went away – Increase in international travel – Pest control treatments have become more targeted and less toxic Bed Bugs 101 3 Presented by Orkin Commercial Services & National Apartment Association
- 4. The Current Situation Bed Bugs 101 4 Presented by Orkin Commercial Services & National Apartment Association
- 5. Bed Bug Biology and Behavior • Adult female may produce 200-500 eggs • 5 nymphal instars • Nocturnal, feed between 3-5 am, for 3 – 5 minutes • Often void part of previous meal while feeding (aka Poop) • Adults live for 1 yr without feeding; nymphs can live 3 mo.
- 7. Sample Infestation Scenario Bed Bugs 101 7 Presented by Orkin Commercial Services & National Apartment Association
- 8. Male Female
- 9. The size of an Apple Seed
- 11. Eggs: Visible, 1/32 inch long white, laid singly or in clusters 50-200, 3 or 4 per day Hatch in 6-17 days Maximum lay above 70 degrees F. No laying below 50 degrees F.
- 12. Bed Bug Problems
- 14. Bed Bug Problems
- 15. Heavy infestation: Baseboards, window and door moldings, picture frames, loose wallpaper, cracked plaster, in furniture, light fixtures Light infestation: Tufts, seams, folds of mattresses Then, crevices in bed frames, box springs
- 16. THE Bed Bug Problems
- 17. The Bed Bug Problems
- 18. “Spotting” the Signs • Concentrate on a 5 ft. radius from the bed Bed Bugs 101 Presented by Orkin Commercial Services & National Apartment Association 18
- 19. Spotting the Signs • Understand not only where to look, but how to look • A basic inspection includes: – Checking behind the headboard – Pulling off the bedding, starting at the corners and making your way around the bed – Rolling the sheets in toward the center of the bed – Checking the mattress seams, mattress tags, box spring and bed frame
- 20. Diagnosis of infestation: Dots of dried blood Dots of excrement Odor – fresh raspberries
- 21. Public Health Issues Many studies investigated the ability of bed bugs to vector human diseases, – Hepatitis B (1983, 2008) – HIV (1987, 2000) • No conclusive evidence that bed bugs transmit human disease • Iron deficiency potential • Bites One study found only 30% reaction. Another study indicated that 96% of refugees in Sierra Leone had local reactions to bed bug bites
- 23. Health Issue: Stress Stress (after an infestation) – Medical bills from misdiagnosis – Destruction of self-image – Throwing out all belongings – Moving – Legal action Stress (no infestation) – Moving, and moving
- 24. Lawsuits • NYC >2000 summonses in 2006 – The questions: Did the hotel know they had an infestation? – Should they have known? – Was there a prevention program in place? – Claims:Damage – Injury (bites) – Emotional stress Leslie Fox: Suing for 21 million
- 25. Bed Bug Prevention • Prevention – Education: media and internet, training programs in hospitality industry – Monitoring: No functional device. Dogs are being used as detectors. – Repellents: no Jada (Advanced K-9 Detectives) functional repellents sniffs for bed bugs in Manhattan
- 26. Why Conventional Treatments Fail
- 27. “Other” Methods • Use in combination with chemical methods – Monitoring with dogs – Tagging and bagging with the customer – Vacuuming – Steam cleaning – Mattress covers – Fumigation • Non-toxic or “natural” products • Heat treatment • COLD
- 28. Temp-Air Heat Remediation System We are working with Virginia Tech to see if we can borrow when needed these highly effective machines The heaters bring the room temperature up above 120 degrees killing not just Bed Bugs but roaches and other insects as well
- 30. Mattress Encasements Mattress encasements help protect against bed bugs They are available to purchase through most local exterminating companies for around 40 dollars for a queen size They are a mesh type material that does not make noise like some of the current covers we are using They keep bed bugs from ruining the mattress Can also be used after a bed bug incident to trap the bugs inside where they eventually die
- 31. Consistency throughout the State Park system is paramount • TRAINING TRAINING TRAINING – ALL STAFF MUST BE TRAINED • Proper identification of bed bugs in all stages of life • Knowledge of inspection procedures for cabins, may very based on type of cabin for example CCC vs. recently built cabins. • Understanding symptoms of bedbug bites which may appear on guests. • How to deal with the issue once it is brought to the attention of park staff. Customer service is the first priority. • Initial treatment process, including guests personal items
- 33. Special thanks to Margaret Davis with the Virginia Department of Health who did the research, spoke to experts in the field, compiled data and put together this presentation for training purposes. (presentation has been slightly modified for Virginia State Parks)
- 34. Advice on control of… Thanks to BEDBUGS David Gaines, Ph.D VDH Dini M. Miller Ph. D VA Tech William Brogden, Ph.D CDC
Editor's Notes
- #4: SPEAKER TIPS: Graph : While this pie chart shows multifamily establishments make up a quarter of Orkin’s bed bug service calls, that number has increased. A more recent survey of Orkin’s branches show: - A total of almost 2000 bed bug treatments in the multifamily space in 2009 - Multifamily was the leading category, seconded by single-family residences
- #5: SPEAKER TIPS: Don’t plan to spend too much time on this slide Walk them through the bed bug situation – pest has increased over time Discuss that while bed bugs started off in the hospitality industry they are now a growing problem for multifamily Stats for reference – From 2006 to 2009, Orkin saw a 864% increase in bed bug sales In summer 2009, Orkin conducted a survey among branches and found that 77% indicated an increase in bed bug activity and 22% indicated consistent activity Some branches received as many as 100 calls per month to service a bed bug problem
- #8: SPEAKER TIPS: Graph : Point out that the graph all starts with two little bed bugs But let’s assume they’re females, laying five eggs a day… Click through graph to show audience how fast two bed bugs can turn into hundreds
- #19: SPEAKER TIPS: Mention the different places a property manager should inspect Bed bug hot spots: Mattress tags and seams Box Spring Ceilings Floor boards Electrical outlets Buckling carpet or wall paper Under seat cushions and end tables Behind headboards (every 6-12 mos.)
- #20: SPEAKER TIPS: If a property manager is called to verify a bed bug infestation, it’s necessary to know not only where to look but how to look Following is a basic inspection you can perform: First and foremost, be careful when inspecting so you do not aggravate the problem further by spreading bed bugs Begin the inspection by checking behind the headboard Then start to pull off the fitted sheet, making your way around the bed Roll the sheets in toward the center of the bed Circle the bed again, checking the mattress seams, mattress tags, box spring and bed frame
- #29: VA Tech has these for use at the college
- #32: Review
- #34: Slightly altered to adapt to State Parks