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BEST PRACTICES IN
                   INVENTORY
                   MANAGEMENT
INTM – Supply
Chain Management
                   By Rafel Mayol
Introduction
   Definition:
     Activitythat organizes the availability of goods to
      the customers, from sales items to consumables
      and spare parts.

   A balancing act :
     Operations:  long runs for better efficiency.
     Sales: high inventory ready to sell.
     Purchasing: large orders for better prices.
     Finance: working capital and cash flow concerns.
Objectives
   To optimize:
     Customer  service (availability, delivery, etc.)
     Inventory costs (tied cash, space, etc.)

     Operating costs (linked to logistics)
       “Improve three objectives simultaneously, not one at a time.”



“High stock levels are the result of poor control and
                  low availability”
Customer Service
         Availability polices:
           Separate       products by
              Core1:increase portfolio of these products.
              Non-core (and seasonal): lower its inventory levels
               and establish product life cycle management2.
         Estimating delivery times accurately: high
          impact on customer satisfaction.



1Core:things you don’t want to run out.
2Product life cycle management: inventory levels function of actual cycle

time.
Manage Inventory
     Use ABC Analysis:
                        Policy        Method                   Stock
                                                               Target
       Class A         Tight control Frequent monitoring       1 to 4 weeks
       10% of          JIT           Advanced forecasting
       inventory       approach      Service-level policy
       65% of turnover
       Class B         Lean stock     Sophisticated method     2 to 8 weeks
       20% of          policy         Computerized
       inventory                      management
       25% of turnover                Exception reporting
       Class C            Minimum      Infrequent ordering     3 to 20
       70% of             supervision Automatic system         weeks
       inventory          Large
Class O or Xof turnover orders
       10% for non-movers.
Include Class Z for non-stock items considered in ABC Analysis
Manage Inventory
        Supplier delivery quantities are very
         important.
        Little and often for A class.
        Apply just in time in A class items.
        FIFO1 approach in warehouse movements.
        Periodically identify and remove obsolete
         items.
        Manage excess items (O class).
1First   In, First Out
Just In Time management
   JIT is the aim of best practice inventory
    control.
   JIT is the result of successful management of:
     High-qualitysupply
     Inventory control

     Process planning & plant design

     Workforce motivation

     Logistics

     MRP

     Continuous improvement
Just In Time management
   JIT ideal environment:
     Narrow  product portfolio with stable demand.
     High volume manufacturer in stable market.
     Local, reliable and dependent suppliers.
     Fast-cycle processes.

   Key concepts:
     Only buy when needed.
     Make and buy small quantities.
     Balance flow throughout supply chain.
     High reliability for supply, products and
      processes.
Organization
   Inventory management as a senior management
    activity
   Set objectives
       Customer service
         Stock availability and delivery on time
         Satisfaction surveys
       Inventory
         Value
         Stock cover ratio
       Operating costs
         Warehousing and inventory operations
         Cost per transaction, movement and purchase.
   Work closely with less suppliers
Safety stock
   Collect data
   Analyze demand in variability.
   Demand for slow movers is a Poisson
    distribution.
   Safety stock depends on
     Company     policy
     Variability of demand

     Reliability of supply

     Dependability of transport
Ordering size
     EOD1 doesn’t work in reality; too high stock
      level.
     Order size considerations
       Min  order value: place order for phased delivery.
        Negotiate on annual volume.
       Min shipment size: coordinate orders mix.
        Change shipping method.
       Min order quantity per line: order for phased
        delivery. Schedule payment once stock is used.
       Min delivery quantity per line: share items with
        others. Renegotiate or look for alternative supply.
1Economic   Order Quantity
Reduce cumulative lead times
   Benefits of reducing lead times:
     Shorter lead times with smaller lot sizes.
     Demand forecast becomes less important.

     Customer service levels improve.

     Safety stocks reduced.
Reduce cumulative lead times
   Make to order business:
     Purchase   raw materials before finalization of
      engineering process.
     Publish and measure lead time for every
      business unit activity.
     Use a Project Manager for big proposals.

     Consider outsourcing on bottleneck activities.

     Use real time procedures.
Reduce cumulative lead times
   Make to stock business:
     Smaller   lot sizes reduce lead time.
     Analyze material planning MRP system and its
      lead times in the procurement process.
     Reduce purchasing cycle lead time with
      suppliers. Vendor managed inventory.
     Improve forecast accuracy.
     Analyze inbound and outbound warehousing and
      distribution lead times. Consider outsourcing.
     Use real time procedures.
Forecasting
   Good forecasting results in low costs
   Predicting for a group is more accurate than for
    each item.
   Use right forecasting technique for each product
       Market research
       Market demand models
       Historical techniques
       Minimum stock levels
       Demand patterns
   Consider product life cycle: introductory, supply and
    obsolescence.
   Sales and demand are different things
   Inclusion of offers & campaigns after forecasts are
    made.
Key Point Indicators for
Inventory
   At least
       Accuracy +95% (both deviation and frequency). Inventory
        and Bill Of Materials accuracy.
       Inventory turnover.
   Additionally
       Perfect order rate.
       top-line and bottom-line growth.
       maintained gross margin.
       initial customer order fill rate.
       final fill rate/returns/cancellations.
       gross margin return on investment (GMROI).
       cost of backorders.
       age of inventory.
       measures of overstock.
       write-downs as a percentage of costs.
Finally
   Improve whole supply chain rather than one
    step (see the big picture).
   Minimize logistic costs while exceeding
    customer expectations.
   Decide best locations and quantities to hold
    stock. Use inventory pooling if possible.
   Use of automated systems to allow managers
    to focus on value added activities.
   Involve in vendor-managed inventory
    programs.
Finally
   Sales, Inventory and Operations Planning.
    Develop processes to address their particular own
    interests.
   Supply chain oriented product development to
    take advantage of its capabilities.
   Identify deteriorated stock early in the chain and
    take action
   Make purchasing and inventory people work
    together
   Use lean principles
   Move from ABC to multi-echelon optimization
QUESTIONS?
  Rafel Mayol

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Best practices in Inventory Management

  • 1. BEST PRACTICES IN INVENTORY MANAGEMENT INTM – Supply Chain Management By Rafel Mayol
  • 2. Introduction  Definition:  Activitythat organizes the availability of goods to the customers, from sales items to consumables and spare parts.  A balancing act :  Operations: long runs for better efficiency.  Sales: high inventory ready to sell.  Purchasing: large orders for better prices.  Finance: working capital and cash flow concerns.
  • 3. Objectives  To optimize:  Customer service (availability, delivery, etc.)  Inventory costs (tied cash, space, etc.)  Operating costs (linked to logistics) “Improve three objectives simultaneously, not one at a time.” “High stock levels are the result of poor control and low availability”
  • 4. Customer Service  Availability polices:  Separate products by  Core1:increase portfolio of these products.  Non-core (and seasonal): lower its inventory levels and establish product life cycle management2.  Estimating delivery times accurately: high impact on customer satisfaction. 1Core:things you don’t want to run out. 2Product life cycle management: inventory levels function of actual cycle time.
  • 5. Manage Inventory  Use ABC Analysis: Policy Method Stock Target Class A Tight control Frequent monitoring 1 to 4 weeks 10% of JIT Advanced forecasting inventory approach Service-level policy 65% of turnover Class B Lean stock Sophisticated method 2 to 8 weeks 20% of policy Computerized inventory management 25% of turnover Exception reporting Class C Minimum Infrequent ordering 3 to 20 70% of supervision Automatic system weeks inventory Large Class O or Xof turnover orders 10% for non-movers. Include Class Z for non-stock items considered in ABC Analysis
  • 6. Manage Inventory  Supplier delivery quantities are very important.  Little and often for A class.  Apply just in time in A class items.  FIFO1 approach in warehouse movements.  Periodically identify and remove obsolete items.  Manage excess items (O class). 1First In, First Out
  • 7. Just In Time management  JIT is the aim of best practice inventory control.  JIT is the result of successful management of:  High-qualitysupply  Inventory control  Process planning & plant design  Workforce motivation  Logistics  MRP  Continuous improvement
  • 8. Just In Time management  JIT ideal environment:  Narrow product portfolio with stable demand.  High volume manufacturer in stable market.  Local, reliable and dependent suppliers.  Fast-cycle processes.  Key concepts:  Only buy when needed.  Make and buy small quantities.  Balance flow throughout supply chain.  High reliability for supply, products and processes.
  • 9. Organization  Inventory management as a senior management activity  Set objectives  Customer service  Stock availability and delivery on time  Satisfaction surveys  Inventory  Value  Stock cover ratio  Operating costs  Warehousing and inventory operations  Cost per transaction, movement and purchase.  Work closely with less suppliers
  • 10. Safety stock  Collect data  Analyze demand in variability.  Demand for slow movers is a Poisson distribution.  Safety stock depends on  Company policy  Variability of demand  Reliability of supply  Dependability of transport
  • 11. Ordering size  EOD1 doesn’t work in reality; too high stock level.  Order size considerations  Min order value: place order for phased delivery. Negotiate on annual volume.  Min shipment size: coordinate orders mix. Change shipping method.  Min order quantity per line: order for phased delivery. Schedule payment once stock is used.  Min delivery quantity per line: share items with others. Renegotiate or look for alternative supply. 1Economic Order Quantity
  • 12. Reduce cumulative lead times  Benefits of reducing lead times:  Shorter lead times with smaller lot sizes.  Demand forecast becomes less important.  Customer service levels improve.  Safety stocks reduced.
  • 13. Reduce cumulative lead times  Make to order business:  Purchase raw materials before finalization of engineering process.  Publish and measure lead time for every business unit activity.  Use a Project Manager for big proposals.  Consider outsourcing on bottleneck activities.  Use real time procedures.
  • 14. Reduce cumulative lead times  Make to stock business:  Smaller lot sizes reduce lead time.  Analyze material planning MRP system and its lead times in the procurement process.  Reduce purchasing cycle lead time with suppliers. Vendor managed inventory.  Improve forecast accuracy.  Analyze inbound and outbound warehousing and distribution lead times. Consider outsourcing.  Use real time procedures.
  • 15. Forecasting  Good forecasting results in low costs  Predicting for a group is more accurate than for each item.  Use right forecasting technique for each product  Market research  Market demand models  Historical techniques  Minimum stock levels  Demand patterns  Consider product life cycle: introductory, supply and obsolescence.  Sales and demand are different things  Inclusion of offers & campaigns after forecasts are made.
  • 16. Key Point Indicators for Inventory  At least  Accuracy +95% (both deviation and frequency). Inventory and Bill Of Materials accuracy.  Inventory turnover.  Additionally  Perfect order rate.  top-line and bottom-line growth.  maintained gross margin.  initial customer order fill rate.  final fill rate/returns/cancellations.  gross margin return on investment (GMROI).  cost of backorders.  age of inventory.  measures of overstock.  write-downs as a percentage of costs.
  • 17. Finally  Improve whole supply chain rather than one step (see the big picture).  Minimize logistic costs while exceeding customer expectations.  Decide best locations and quantities to hold stock. Use inventory pooling if possible.  Use of automated systems to allow managers to focus on value added activities.  Involve in vendor-managed inventory programs.
  • 18. Finally  Sales, Inventory and Operations Planning. Develop processes to address their particular own interests.  Supply chain oriented product development to take advantage of its capabilities.  Identify deteriorated stock early in the chain and take action  Make purchasing and inventory people work together  Use lean principles  Move from ABC to multi-echelon optimization