Beyond Healthcare Dashboards: Deeper Decision Support
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The document discusses the limitations of traditional healthcare dashboards and the need for more advanced decision support systems like Health Catalyst's Leading Wisely, which addresses issues such as time consumption, data variability, and lack of self-service features. Leading Wisely provides real-time insights, customizable alerts, and better access to data, enabling healthcare leaders to make informed decisions efficiently. The text emphasizes the importance of innovative decision support in an increasingly data-rich healthcare environment.
Beyond Healthcare Dashboards: Deeper Decision Support
- 1. Beyond Healthcare Dashboards: Deeper Decision Support - Dorian DiNardo and Justyn Keck
- 2. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Dashboards and measures have become commonplace in hospitals for tracking performance. Healthcare dashboards are indispensable, particularly in outcomes improvement work. Dashboards give organizations a clear picture of how they’re performing in all metrics, so they know which areas to target for improvement. These visual reporting systems establish a single source of truth to allow relevant users, top to bottom, to view the same data.
- 3. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Today, however, healthcare dashboards are starting to fail the systems they were built to serve. As data-driven decision making grows the healthcare industry is outgrowing dashboards. Health system needs for faster, real- time reporting and customized, self- service functionality are driving the development of new solutions. Novel executive decision support systems, such as Health Catalyst®’s Leading Wisely™, are taking over where dashboards fall short.
- 4. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards The Traditional Functions of a Healthcare Dashboard The key visual element of a dashboard layout is information that’s easy to understand. It shows a variety of data: Health system trends. How the system is doing over a period. Where the system stands in relation to overall system targets. Specific measures the system agrees to share in a dashboard. > > > >
- 5. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Why Healthcare Today Needs More than Dashboards and Static Reports Initially, the healthcare industry touted dashboards for their ability to provide insights (actionable information), not just data that users still need to interpret. As health systems’ capacity to manage data grows, however, organizations need more efficient and agile tools to leverage the wealth of information.
- 6. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Why Healthcare Today Needs More than Dashboards and Static Reports In today’s healthcare environment, traditional dashboards can hinder the performance they’re designed to boost, because: • Dashboards are time consuming • Dashboard data can have too much variation • Dashboards are not self-service
- 7. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Dashboards are time consuming In most third-party dashboards, someone in IT needs to map data from the data source (e.g., the EHR) to the dashboard. This requires an additional step and additional support from various full-time equivalent contributors along the way, and adds time and variability to the request.
- 8. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Dashboard data can have too much variation Dashboards can present different and conflicting data from reports, leading time, or numbers on separate reports for the same measure. Dashboards may lack the standardization needed for swift interventions.
- 9. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Dashboards are not self-service The person who builds the dashboard, usually IT, may create it specifically for one group or individual. Another user or group may be unable to customize it to their needs, creating a proliferation of dashboards in an organization. A more effective solution provides customizable measures for any user.
- 10. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards It’s Time for Innovative Healthcare Decision Support Today, following a single KPI trend requires a healthcare leader to analyze hundreds of reports. That executive needs an efficient, self-service tool to leverage the information they need, when they need it, in a form they can use (actionable insights versus cumbersome data). Leading Wisely answers this need with an innovative approach to decision support that brings users more targeted insights and efficiency than dashboards.
- 11. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards It’s Time for Innovative Healthcare Decision Support Several features distinguish Leading Wisely from a healthcare dashboard: Customizable Personalized Alerts User Friendly The individual user can uniquely tailor measures. Personalized visually pleasing notifications if a selected measure is getting notably off track. Easy-to-read high- lights to indicate if select measures are moving in the right or wrong direction.
- 12. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Leading Wisely’s user-friendly format
- 13. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards It’s Time for Innovative Healthcare Decision Support Unlike standard industry dashboards or static reports, Leading Wisely turns health systems’ data into insights. Highly recognizable insights give healthcare leaders the foresight to deal with unexpected challenges, thanks to proactive text and/or email alerts and on-screen notifications, which the user sets. It’s a self-service, flexible tool that allows leaders to set an upper or lower limit and threshold for each measure.
- 14. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Three Important Strengths of Leading Wisely Leading Wisely adds three key strength to healthcare decision making: 1. Turns Data into Insights 2. Improves Access to Data 3. Is Truly Self Service
- 15. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Three Important Strengths of Leading Wisely TURNS DATA INTO INSIGHTS Leading Wisely turns data into insights by leveraging the EDW to pull and measure data faster than a healthcare dashboard. It can do balanced measures that are important to the user, instead of grooming through three different reports or different dashboards and interpreting them. Leading Wisely puts critical data front and center, so leaders always know, in near real time, what’s happening in their organizations.
- 16. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Three Important Strengths of Leading Wisely IMPROVES ACCESS TO DATA Leading Wisely puts data in the hands of more users, compared to traditional dashboards. Leading Wisely can leverage the disparate data—utilizing the Health Catalyst Analytics Platform and other sources, such as Excel or other databases. Leading Wisely enables data access beyond the EDW and BI teams, to clinical analysts and process improvement specialists.
- 17. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Three Important Strengths of Leading Wisely IS TRULY SELF SERVICE Traditional dashboards of the past required heavy integration by IT, which normally meant a wait in the working queue. By the time IT built the measure and it showed up in the dashboard, it was often incorrect or the needs had changed and the measure was already obsolete.
- 18. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Three Important Strengths of Leading Wisely IS TRULY SELF SERVICE Leading Wisely, on the other hand, gets the measure in front of users in mere days or, sometimes, hours. The user controls the goals and sets what is meaningful to them.
- 19. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Leading Wisely: New Capabilities on the Horizon Leading Wisely is an important leap forward from dashboards, with even more capabilities on the horizon: ADDITIONAL CHART TYPES ADVANCED FILTERS Easier to drill down to precise insights New charts to cover multiple dimensions
- 20. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Leading Wisely: New Capabilities on the Horizon Leading Wisely is an important leap forward from dashboards, with even more capabilities on the horizon: ENHANCED CONFIGURABILITY ENHANCED COLLABORATION Note and sticky wall feature to enhance communications Users can drag and drop information anywhere they want on the screen
- 21. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Leading Wisely: New Capabilities on the Horizon Leading Wisely is an important leap forward from dashboards, with even more capabilities on the horizon: PREDICTIVE ANALYTICS INTEGRATION ACCESS TO MORE DATA SOURCES Integrate data from multiple sources, ERP, EDW, Cloud, Excel, SQL Enhanced ability to trend and forecast directionality of a measure
- 22. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Leading Wisely: New Capabilities on the Horizon Leading Wisely is an important leap forward from dashboards, with even more capabilities on the horizon: ENHANCED PROJECT MANAGEMENT Improvement teams and leaders can track progress on initiatives outside of system measures.
- 23. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Beyond Healthcare Dashboards Effective Decision Support for a Data-Rich World As healthcare leaders increasingly rely on data (and a lot of it) to improve patient care, innovative decision support is a strategic imperative. Leading Wisely is that solution. It’s a real-time, user-friendly, collaborative tool that puts key performance measures and goals in front of the user, provides a systemwide source of truth, and facilitates notifications, alerts, and communication.
- 24. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. For more information: “This book is a fantastic piece of work” – Robert Lindeman MD, FAAP, Chief Physician Quality Officer
- 25. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. More about this topic Link to original article for a more in-depth discussion. Beyond Healthcare Dashboards: Deeper Decision Support Leading Wisely: Better Executive Decision Support Paul Horstmeier, Senior VP Self-Service Hospital Reporting Possibilities: Enabling Clinicians to Make Faster and More Informed Decisions – Brian Eliason and Kristi Mousel 5 Reasons Healthcare Data Is Unique and Difficult to Measure Dan LeSueur, VP of Client and Technical Operations Healthcare Visualizations: Are You Getting the Entire Story? Jack Thompson, Justin Gressel, and Lisa Lendway Healthcare Dashboards: 3 Keys for Creating Effective and Insightful Executive Dashboards Russ Staheli, Analytics, VP
- 26. © 2016 Health Catalyst Proprietary. Feel free to share but we would appreciate a Health Catalyst citation. Dorian DiNardo joined Health Catalyst in July 2013. Prior to coming to Health Catalyst, Dorian worked for PeaceHealth as a Senior Data Warehouse Developer. Dorian has a Bachelor of Science Degree from Oregon State University and her PMP certification. Other Clinical Quality Improvement Resources Click to read additional information at www.healthcatalyst.com Justyn Keck joined Health Catalyst in June 2013 as a Data Architect. Prior to Health Catalyst, Justyn worked for BMW Financial Services as a Reporting Specialist. Justyn Keck has a degree in Mathematics from the University of Utah.