SlideShare a Scribd company logo
MOTIVATION
R E W A R D S
B E YO N D
Pedro Ferreira
University Portucalense
Porto, Portugal
What drives peoples’
behaviour at work?
194.000
How far money drives happiness?
Jebb,	A.	T.,	Tay,	L.,	Diener,	E.,	&	Oishi,	S.	(2018).	Happiness,	income	satiation	and	turning	points	around	the	
world.	Nature	Human	Behaviour,	2(1),	33–38.	http://doi.org/10.1038/s41562-017-0277-0
Maslow Hierarchy of Needs
Herzberg Two Factor Theory
Staff is
dissatisfied
and
unmotivated
Staff is not
dissatisfied
but
unmotivated
Staff is
satisfied and
motivated
Hygiene
factors
Motivational
factors
Maslow vs. Herzberg
Voucher for a
free pizza
Boss written
recognition
No recognition
no reward
20 £
reward
Boss written
recognition
Voucher for a
free pizza No recognition
no reward1
2 3
The power(less) of money
Money presents
(serious) side effects
The effect of money incentives
don’t last long
It tends to take more money
incentives to get the same results
Beyond Motivation, Beyond Rewards
Some rewards work
better than money
Lack of growth opportunities 45%
Bad leadership 41%
Culture/work environment 36%
Need for more challenging job 36%
Better salary 34%
Recognition 32%
Source: LinkedIn
Why people leave their jobs?
Bottom line: people quit their
managers, not their companies
Lack of growth opportunities 45%
Bad leadership 41%
Culture/work environment 36%
Need for more challenging job 36%
Better salary 34%
Recognition 32%
Source: LinkedIn
Why people leave their jobs?
Implicit (and
exponential) value of a
non monetary reward
?
Beyond Motivation, Beyond Rewards
EXPLICIT
REWARD
IMPLICIT
REWARD
EXPLICIT
REWARD
IMPLICIT
REWARD
EXPERIENCE
Experiences as rewards.
They can be shared and
remain alive way before
they are over
Know people
Balance extrinsic and intrinsic
rewards
Consider the power of experiences
as a catalyst for reward effect
Practical implications
(or take-away)
Recommended readings
Bénabou,	R.,	Tirole,	J.	(2003)	Intrinsic	and	Extrinsic	Motivation.	The	Review	of	Economic	
Studies,	70(3),	489–520,	https://doi.org/10.1111/1467-937X.00253	
Uri,	G.,	&	Rustichini,	A.	(2000)	Pay	Enough	or	Don't	Pay	at	All.	The	Quarterly	Journal	of	
Economics,	115(3),	791-810,	https://doi.org/10.1162/003355300554917	
Fehr,	E.,	&	Falk,	A.	(2002).	Psychological	foundations	of	incentives.	European	Economic	
Review,	46(4),	687–724.	http://doi.org/https://doi.org/10.1016/S0014-2921(01)00208-2		
Heyman,	J.,	&	Ariely,	D.	(2004).	Effort	for	Payment:	A	Tale	of	Two	Markets.	Psychological	
Science,	15(11),	787–793.	http://doi.org/10.1111/j.0956-7976.2004.00757.x		
Bremzen,	A.,	Khokhlova,	E.,	Suvorov,	A.,	&	van	de	Ven,	J.	(2015).	Bad	News:	An	Experimental	
Study	on	the	Informational	Effects	Of	Rewards.	The	Review	of	Economics	and	Statistics,	
97(1),	55–70.	http://doi.org/10.1162/REST_a_00424		
Cerasoli,	C.	P.,	Nicklin,	J.	M.,	&	Ford,	M.	T.	(2014).	Intrinsic	Motivation	and	Extrinsic	
Incentives	Jointly	Predict	Performance:	A	40-Year	Meta-Analysis.	Psychological	Bulletin.	
140(4),	980-1008.	http://dx.doi.org/10.1037/a0035661		
Fang,	M.,	&	Gerhart,	B.	(2012).	Does	pay	for	performance	diminish	intrinsic	interest?	The	
International	Journal	of	Human	Resource	Management,	23(6),	1176-1196.	
http://doi.org/10.1080/09585192.2011.561227		
Jebb,	A.	T.,	Tay,	L.,	Diener,	E.,	&	Oishi,	S.	(2018).	Happiness,	income	satiation	and	turning	
points	around	the	world.	Nature	Human	Behaviour,	2(1),	33–38.	
http://doi.org/10.1038/s41562-017-0277-0
Thank you! J
Questions, disagreements, different
point of view? Please share!
Pedro Ferreira
Senior Lecturer
Department of Economics, Management and Computer Science
University Portucalense
Porto, Portugal
@ pferreira@upt.pt
In http://www.linkedin.com/in/pedroferreiraa
MOTIVATION
R E W A R D S
B E YO N D

More Related Content

PDF
Millennials in Transition
PDF
6 tendências de gestão de pessoas reveladas pela demografia
PDF
Marketing Sensorial: para um marketing com sentido(s)
PDF
Sensory marketing: the experience through the senses
PDF
Marketing Sensorial. A pedra de toque das marcas experienciais
PDF
Marketing Olfactivo em Portugal
PDF
O olfacto ao serviço das marcas
PDF
Três perguntas a...
Millennials in Transition
6 tendências de gestão de pessoas reveladas pela demografia
Marketing Sensorial: para um marketing com sentido(s)
Sensory marketing: the experience through the senses
Marketing Sensorial. A pedra de toque das marcas experienciais
Marketing Olfactivo em Portugal
O olfacto ao serviço das marcas
Três perguntas a...

Recently uploaded (20)

PDF
NEW - FEES STRUCTURES (01-july-2024).pdf
PDF
Introduction to Generative Engine Optimization (GEO)
PPTX
TRAINNING, DEVELOPMENT AND APPRAISAL.pptx
DOCX
Hand book of Entrepreneurship 4 Chapters.docx
PDF
Family Law: The Role of Communication in Mediation (www.kiu.ac.ug)
PPTX
basic introduction to research chapter 1.pptx
PDF
Booking.com The Global AI Sentiment Report 2025
PPTX
operations management : demand supply ch
PDF
THE COMPLETE GUIDE TO BUILDING PASSIVE INCOME ONLINE
PPT
Lecture 3344;;,,(,(((((((((((((((((((((((
PDF
How to Get Business Funding for Small Business Fast
PDF
Cours de Système d'information about ERP.pdf
PPTX
svnfcksanfskjcsnvvjknsnvsdscnsncxasxa saccacxsax
PDF
Tata consultancy services case study shri Sharda college, basrur
PDF
Module 2 - Modern Supervison Challenges - Student Resource.pdf
PDF
Blood Collected straight from the donor into a blood bag and mixed with an an...
PDF
Module 3 - Functions of the Supervisor - Part 1 - Student Resource (1).pdf
PDF
Charisse Litchman: A Maverick Making Neurological Care More Accessible
PPTX
Sales & Distribution Management , LOGISTICS, Distribution, Sales Managers
PDF
Robin Fischer: A Visionary Leader Making a Difference in Healthcare, One Day ...
NEW - FEES STRUCTURES (01-july-2024).pdf
Introduction to Generative Engine Optimization (GEO)
TRAINNING, DEVELOPMENT AND APPRAISAL.pptx
Hand book of Entrepreneurship 4 Chapters.docx
Family Law: The Role of Communication in Mediation (www.kiu.ac.ug)
basic introduction to research chapter 1.pptx
Booking.com The Global AI Sentiment Report 2025
operations management : demand supply ch
THE COMPLETE GUIDE TO BUILDING PASSIVE INCOME ONLINE
Lecture 3344;;,,(,(((((((((((((((((((((((
How to Get Business Funding for Small Business Fast
Cours de Système d'information about ERP.pdf
svnfcksanfskjcsnvvjknsnvsdscnsncxasxa saccacxsax
Tata consultancy services case study shri Sharda college, basrur
Module 2 - Modern Supervison Challenges - Student Resource.pdf
Blood Collected straight from the donor into a blood bag and mixed with an an...
Module 3 - Functions of the Supervisor - Part 1 - Student Resource (1).pdf
Charisse Litchman: A Maverick Making Neurological Care More Accessible
Sales & Distribution Management , LOGISTICS, Distribution, Sales Managers
Robin Fischer: A Visionary Leader Making a Difference in Healthcare, One Day ...
Ad
Ad

Beyond Motivation, Beyond Rewards