Bhagyesh's NIULAB
- 1. Company Name: NIULAB Equipment Co P. Ltd, Mumbai, INDIA Apr 2004 Mar 2009 (5 Years) Title: Service Manager (Field Technical & Application Support) Description: Entrusted for managing overall technical and application support activities to huge customer base all India • Managing and providing training and support to beginner's team of regional service engineers at branches situated all over India. Had great opportunity and experience in managing twelve regional engineers. • Achieving AOP targets, minimizing response/down time, installing high end Scientific Instruments/Equipments, Servicing, Electronic troubleshooting/testing on components levels, giving on-site full training to the customers on operating the scientific instruments to its maximum capabilities and optimum levels, further training the customers with analytical methods development on the instruments. • Interpreting the analyzed instrument generated data on computer through Windows base complex instrument software. • Keeping inventories of spares parts and fulfilling AMC & spares sales targets. • Working on complex equipment’s specification to lock in for the tender bids. • Assisting Sales/Product Team with technical sales support off-field and on-field with instruments demonstrations as and when required for following product range : • Thermo & Leemanlabs Inductively Coupled Plasma, ICP-MS & AA spectrrometers. • Syrris make Reaction Calorimetry, Flow chemistry, Automated Laboratory Reactors. • Sotax make Tablet Dissolution Systems. • ELTRA make Carbon Hydrogen Nitrogen Oxygen Sulphur Analyzers. • Setaram make Thermo Gravimetric Analyzers. Company Name: I .R. Technology Services P. Ltd, Mumbai INDIA http://irtech.in/irtech/index.html Jan 1996 Apr 2004 (8 Years 4 Months) Title: Area Service Manager (Field Service & Application Support) Description: • Installation service and providing application support to huge customer base all over INDIA. Important responsibilities covered were Installing & supporting high end Scientific Instruments. • Electronic troubleshooting/testing on components levels, replacing defective/worn-out parts, giving on-site full training to the customers on operating scientific instruments to its maximum capabilities and optimum levels. • Providing Analytical Application Support by training the customers with analytical methods development on the instruments and interpreting the analyzed instrument generated data on computer through Windows base complex instrument software. • Generating revenue by promoting and providing AMC and spares quotes to customers for following product range and reducing instrument down time : • Thermo product range of Spectrometer viz. Spark, DC-Arc, ICP, Online ICP Emission & AA Spectrometers. Vaishnavi Niwas, 174/179, RSC 1A, GORAI 1, BORIVILI (WEST), MUMBAI 400 091 INDIA Mobile 0091 981 981 0371 E-mail bhagyesh.haldankar@gmail.com
- 2. • Leco range of C, S, O, N H, Thermo Gravimetric, Bomb calorimeter, Hardness testers & Image analyzers. . Company Name: Star Organics P. Ltd (Subsidiary of Jay Instruments & Systems P Ltd) Mumbai India http://jayinst.com/ Sep 1992 Jul 1995 (2 Years 11 Months) Title: Customer Support Officer (Field Service Support Engineer) Description: • Worked mostly with the R&D team and handled turnkey projects work installing, commissioning and supporting industrial Process Control Systems, Electronic Panel Assembling & Line Testing for Temperature/Pressure/Flow/Weighing DCS, Industrial Weighing, Formulation, Batching and doing System Automation in the Industries like Chemical, Cement, Refractories, Pharmaceuticals, Engineering etc. • Onsite Mechanical Designing, Design Modifying, Supervising and getting the Mechanical fabrication work done through local fabricators suitable to the on-site conditions. • Training customers for operating the process control systems to its maximum capabilities with basic troubleshooting techniques. Company Name : Eagle Digital Scales P. Ltd, Mumbai, India Sep 1991 Aug 1992 (1 Year) Title: Service Engineer (Field Support Technician) Description: • Servicing Weighing Equipment’s & training customers with its operations. • Educational Qualifications: • Diploma in Industrial Electronics Engineering in year 1991 from Board of Technical Education Maharashtra State, India. (This State Board Technical Diploma is 3 years full time done after Secondary Full Time Schooling of 10 years) Technical training undergone at abroad locations: • 1999: Thermo, Franklin (USA) Specialized training on On-line ICP for Naphtha analysis and application which also covered installation, commissioning, and servicing ICP Spectrometer. • 2003: Rigaku (Japan) Service training for operational & preventive maintenance of XRF & XRD Spectrometer. • 2004: Thermo, Winsford (UK) on ICP-MS. • 2004: Thermo, Cambridge (UK) on ICP. • 2007: ELTRA GmbH (Germany) for CHNOS Analyzers. • 2007: Teledyne Leeman Lab’s (USA) for ICP Emission spectrometer & Hg Analyzers. • 2008: Schmidlin-DBS (Switzerland) Gas generators. • 2008: Sotax (Switzerland) Tablet dissolution systems. • 2008: Syrris (UK) Flow chemistry, Laboratory Reactors & Automated Synthesis Systems. Vaishnavi Niwas, 174/179, RSC 1A, GORAI 1, BORIVILI (WEST), MUMBAI 400 091 INDIA Mobile 0091 981 981 0371 E-mail bhagyesh.haldankar@gmail.com
- 3. • 2009: Syrris (UK) Advanced service training on reaction calorimetry. • 2010: Syrris (UK) Worked in our HQ’s operations for two months. • 2013: ThermoFisher Scientific (Singapore) on Wireless Data Logger System Date of Birth : October 3rd , 1971. Vaishnavi Niwas, 174/179, RSC 1A, GORAI 1, BORIVILI (WEST), MUMBAI 400 091 INDIA Mobile 0091 981 981 0371 E-mail bhagyesh.haldankar@gmail.com