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Big Data
opportunities for
Market Research
Q. How   big
           is Big Data   ?
Computer Science 101


Byte B     100 1
Kilobyte   KB103     1,000
Megabyte   MB 106    1,000,000
Gigabyte   GB 109    1,000,000,000
Terabyte   TB 1012   1,000,000,000,000
Petabyte   PB 1015   1,000,000,000,000,000
Exabyte    EB 1018   1,000,000,000,000,000,000
A. Bigger than Shakespeare?




 t    x 1000 =          x 1000 =          x5=



 1B              1 KB              1 MB         5 MB
A. Bigger than your pocket?




                         5 MB



x 100 =            x2=          x 60 =



          500 MB         1 GB            60 GB
A. Bigger than the known universe?




                 60GB




x 20 =             x 140 =




         1 TB                140TB
A. Bigger than a day at Google?


            x 11 =                   x 1.5 =



    140TB               1.5PB                         2.5PB




x 5-10 =                        or



            13PB/year                          20PB/day
A. Bigger than the sum of human
knowledge?



                 20PB/day

                  x 250 =


   All words ever uttered by the human
     race since the beginning of time

                   5EB
A. Bigger than the Internet?

   All words ever uttered by the human
     race since the beginning of time
                    5EB


                   x 100 =


        All data to flow across the
             Internet this year
                   500EB
Pause to think…


   These were the biggest data sets I could
             find statistics for

    and both would be good raw material
            for Market Research

    if we could find a big enough table to
                  put them in
There is a simpler answer


                     Q. How big is
                     Big Data?

                     A. Bigger than
                     we can easily
                     handle

                     (and usually
                     unstructured)
Why now?

More activities are digital, creating “data
exhaust”

       More sensor devices creating digital data:
                        “chips with everything”


More connectivity: data can be networked


            Storage is cheap and getting cheaper
Big Data means different things


  Scientists:    new frontiers of knowledge

  IT industry:   projects > 1 PB

  Investors:     opportunity for growth

  Commerce:      efficiency, decision-making

  Google:        business as usual
Market leaders in commercial Big Data


Data ownership




Data Analytics




Data Storage
Commercial applications for Big Data

Micro-segmentation / mass customisation

                Predictive propensity modelling

Digital marketing
                           Pricing optimisation

Operational performance improvement

                                   Forecasting

Product improvement / development
The Big Data hypothesis for Market Research



“The availability of large quantities of consumer data

   will allow us to generate new and/or lower cost

  consumer insights through analysis of that data”
Big Data sets for Consumer Insight

                              Social media


Web traffic


                             Transactional


Geodemographic
&geolocation
And let’s not forget qual and ethnography


  Social media




  Blogs
A change in research process and mindset



                            Data on real world outcomes
        Controllable
          sample
                                     Analytics

         Statistics
                                    Actionable
                                     insights
   Extendable conclusions


      Hypothesis-led /              Fact-led /
         inductive                  Deductive
Transferable Research skills


      Understanding client needs

      Asking/framing the right questions

      Knowing what to look for

      Interpretation

      Synthesising insights
And researchers have a grasp of statistical
techniques used in data analysis


         Pattern recognition

         Trend analysis

         Classification

         Cluster analysis

         Regression analysis
Big Data firms want a piece of our action

Google Consumer
Surveys

Facebook research             Big Data tells
                              us what, but
Dunnhumby entered
the Honomichl 100                  not why

Nectar are launching
an online panel
How can Researchers respond?


 1) Find a friendly data scientist

 2) Get involved: understand available data sets

 3) Talk to clients: what data? what needs?

 4) Get creative: how could the data meet client needs?

 5) Experiment (with your friendly data scientist)

 6) Complement data with traditional research
Success for Market Research in Big Data =




             +               x



                   Data          Technology
Researcher       scientist
No-one is doing this well yet:

there is an open goal for whoever gets it right

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Big data may 2012

  • 2. Q. How big is Big Data ?
  • 3. Computer Science 101 Byte B 100 1 Kilobyte KB103 1,000 Megabyte MB 106 1,000,000 Gigabyte GB 109 1,000,000,000 Terabyte TB 1012 1,000,000,000,000 Petabyte PB 1015 1,000,000,000,000,000 Exabyte EB 1018 1,000,000,000,000,000,000
  • 4. A. Bigger than Shakespeare? t x 1000 = x 1000 = x5= 1B 1 KB 1 MB 5 MB
  • 5. A. Bigger than your pocket? 5 MB x 100 = x2= x 60 = 500 MB 1 GB 60 GB
  • 6. A. Bigger than the known universe? 60GB x 20 = x 140 = 1 TB 140TB
  • 7. A. Bigger than a day at Google? x 11 = x 1.5 = 140TB 1.5PB 2.5PB x 5-10 = or 13PB/year 20PB/day
  • 8. A. Bigger than the sum of human knowledge? 20PB/day x 250 = All words ever uttered by the human race since the beginning of time 5EB
  • 9. A. Bigger than the Internet? All words ever uttered by the human race since the beginning of time 5EB x 100 = All data to flow across the Internet this year 500EB
  • 10. Pause to think… These were the biggest data sets I could find statistics for and both would be good raw material for Market Research if we could find a big enough table to put them in
  • 11. There is a simpler answer Q. How big is Big Data? A. Bigger than we can easily handle (and usually unstructured)
  • 12. Why now? More activities are digital, creating “data exhaust” More sensor devices creating digital data: “chips with everything” More connectivity: data can be networked Storage is cheap and getting cheaper
  • 13. Big Data means different things Scientists: new frontiers of knowledge IT industry: projects > 1 PB Investors: opportunity for growth Commerce: efficiency, decision-making Google: business as usual
  • 14. Market leaders in commercial Big Data Data ownership Data Analytics Data Storage
  • 15. Commercial applications for Big Data Micro-segmentation / mass customisation Predictive propensity modelling Digital marketing Pricing optimisation Operational performance improvement Forecasting Product improvement / development
  • 16. The Big Data hypothesis for Market Research “The availability of large quantities of consumer data will allow us to generate new and/or lower cost consumer insights through analysis of that data”
  • 17. Big Data sets for Consumer Insight Social media Web traffic Transactional Geodemographic &geolocation
  • 18. And let’s not forget qual and ethnography Social media Blogs
  • 19. A change in research process and mindset Data on real world outcomes Controllable sample Analytics Statistics Actionable insights Extendable conclusions Hypothesis-led / Fact-led / inductive Deductive
  • 20. Transferable Research skills Understanding client needs Asking/framing the right questions Knowing what to look for Interpretation Synthesising insights
  • 21. And researchers have a grasp of statistical techniques used in data analysis Pattern recognition Trend analysis Classification Cluster analysis Regression analysis
  • 22. Big Data firms want a piece of our action Google Consumer Surveys Facebook research Big Data tells us what, but Dunnhumby entered the Honomichl 100 not why Nectar are launching an online panel
  • 23. How can Researchers respond? 1) Find a friendly data scientist 2) Get involved: understand available data sets 3) Talk to clients: what data? what needs? 4) Get creative: how could the data meet client needs? 5) Experiment (with your friendly data scientist) 6) Complement data with traditional research
  • 24. Success for Market Research in Big Data = + x Data Technology Researcher scientist
  • 25. No-one is doing this well yet: there is an open goal for whoever gets it right