This document discusses establishing a DevOps mentality and culture by restoring trust between development and operations teams. It argues that a lack of trust leads to inefficiency, while trust increases speed and decreases costs. The speaker outlines 13 behaviors for building trust, such as talking straight, demonstrating respect, creating transparency, and keeping commitments. Fostering these behaviors can help move from self and relational trust to organizational trust. Reducing bureaucracy, politics and turnover can also increase organizational trust. Overall, the document promotes a collaborative approach focused on shared goals and understanding between teams.