BPM Challanges
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80% of BPM projects fail due to lack of a clear methodology and defined quantifiable benefits like increased sales or reduced errors. While technology is not usually the barrier, human nature can present challenges to successfully adopting BPM strategies. It is important to have measurement models in place to track the benefits of process improvements over time.
BPM Challanges
- 1. ABPMP – NSI – BPM CHALLENGES Introduction
- 2. ABOUT NSI & THE ABPMP INITIATIVE Common Challenges 80% of BPM projects fail Failures in Methodology For BPM Benefits Lack of Measurement Models Falta de definición de beneficios cuantificables Increase in Sales Client Retention Error Reduction Energy Savings Time Savings Reduction of Paper Use … “Human nature, not complex technologies, represent the greatest barriers to companies achieving to adopt successful BPM strategies.” - Miers and Moore, 2011
- 3. Common Challenges Lack of defined quantifiable benefits Increase in Sales Client Retention Error Reduction Energy Savings Time Savings Reduction in Paper Use … Lack of defined measurement models
- 4. TAKE-AWAYS