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BUSINESS PROCESS MANAGEMENT (BPM),  SERVICE-ORIENTED ARCHITECTURE (S OA) AND ENTERPRISE ARCHITECTURE  (EA)   FOR E-GOVERNMENT Dr Alexander Samarin www.samarin.biz
Unlimited life-cycle unpredictable and incremental evolution Socio-technical system how you do something is sometimes more important than what you do Collaborative system Industrialised system Ability for rapid innovation is important Variety of services (> 1000 in some catalogues) High level of security for personal data E-government is a very complex system   BPM, SOA and EA for e-government
The architecture must provide a high level of adaptability to policies and priorities of the Government structure of ministries and departments IT applications, systems, data and hardware constantly changing business processes  size and complexity of problems to be addressed  available budget level of computerisation  all stakeholders The goal  –   easy evolution of an e-government    BPM, SOA and EA for e-government
Different estimations of the development/maintenance life-cycle cost ratio Need for adaptive architecture BPM, SOA and EA for e-government 95 % 5 % 40 % 60 % 80 % 20 % 1 – Estimated average in the IT industry 2 – A real scenario (governmental client) 3 – Estimated by an IT staff member maintenance development 1 3 2
Reach some coherence in decisions about Optimisations for users (external and internal) Compliance with laws Simplification of evolution of applications Realisation of the strategy Natural evolution of e-gov Standardization of business processes fragments and unification of software Introduction of new tools and technologies Otherwise e-gov is a chimera Need for conceptual integrity   BPM, SOA and EA for e-government
Main technologies Business Process Management (BPM) Service-Oriented Architecture (SOA) Other technologies ECM,  BEM, BI, BRM, MDM, ESB, BAM, ITIL, … Profound integration with Enterprise architecture (EA) Project management practices Principles for design of flexible systems All together as an  architectural framework Adaptive architecture – a coherent set of existing technologies   BPM, SOA and EA for e-government
BPM is a tool for improving enterprise business performance    BPM, SOA and EA for e-government BPM as a discipline  (use processes to  manage an  enterprise) BPM as software: BPM suite (BPMS) Any process-centric enterprise has some BPM, but how can we  industrialise  this BPM?
BPM, SOA and EA for e-government: steps of evolution Introductory architecture Target architecture E-Social system    BPM, SOA and EA for e-government Portal-centic
BPM, SOA and EA for e-government: existing applications Portal Government Partners Internal  existing application BPM, SOA and EA for e-government Application 3 Internal  existing application Internal  existing application Application 2 Application 1
BPM, SOA and EA for e-government: introductory architecture Government Partners Internal  existing application Coordination and integration (BPM/SOA-based) e-Government BPM, SOA and EA for e-government Collaborative extranet (ECM-based) between partners and government  e-gov service e-gov service e-gov service Internal  existing application Internal  existing application ECM – Enterprise content management
BPM, SOA and EA for e-government: transitional architecture BPM, SOA and EA for e-government Government Partners Internal  existing application Coordination and integration (BPM/SOA-based) e-Government Collaborative extranet (ECM-based) between partners and government  e-gov service e-gov service e-gov service Internal  existing application BPM/SOA service service Internal  existing application
BPM, SOA and EA for e-government: future architecture e-Government Partners service Coordination and integration (BPM/SOA-based) BPM, SOA and EA for e-government Collaborative extranet (ECM-based) between partners and government  service service service service service service service
BPM, SOA and EA for e-government: an e-Social system e-Social system Partners private service Coordination and integration (BPM/SOA-based) BPM, SOA and EA for e-government Social collaborative network (ECM-based) social service professional service public service public service social service public service voluntary  service
BPM, SOA and EA for e-government:  use together different BPM tools   BPM, SOA and EA for e-government Government Partners Internal  existing application Coordination and integration (BPM/SOA-based) e-Government Collaborative extranet (ECM-based) between partners and government  e-gov service e-gov service e-gov service Internal  existing application BPM/SOA service service Process mining Case management Orchestration and choreography of services Definition of page flows
Helps to reduce complexity and  to increase flexibility  Based on a BPM reference model Addresses the needs of the most difficult aspect – people Use of explicit and executable models Business process modelling in BPMN Rules for finding services and quick prototyping Guidelines for usage of different technologies Link with enterprise architecture Main advantages of the architectural framework   BPM, SOA and EA for e-government
Thank you! Contact information: Alexander   Samarin [email_address] www.improving-BPM-systems.com   BPM, SOA and EA for e-government

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BPM, SOA and EA for e-government

  • 1. BUSINESS PROCESS MANAGEMENT (BPM), SERVICE-ORIENTED ARCHITECTURE (S OA) AND ENTERPRISE ARCHITECTURE (EA) FOR E-GOVERNMENT Dr Alexander Samarin www.samarin.biz
  • 2. Unlimited life-cycle unpredictable and incremental evolution Socio-technical system how you do something is sometimes more important than what you do Collaborative system Industrialised system Ability for rapid innovation is important Variety of services (> 1000 in some catalogues) High level of security for personal data E-government is a very complex system BPM, SOA and EA for e-government
  • 3. The architecture must provide a high level of adaptability to policies and priorities of the Government structure of ministries and departments IT applications, systems, data and hardware constantly changing business processes size and complexity of problems to be addressed available budget level of computerisation all stakeholders The goal – easy evolution of an e-government BPM, SOA and EA for e-government
  • 4. Different estimations of the development/maintenance life-cycle cost ratio Need for adaptive architecture BPM, SOA and EA for e-government 95 % 5 % 40 % 60 % 80 % 20 % 1 – Estimated average in the IT industry 2 – A real scenario (governmental client) 3 – Estimated by an IT staff member maintenance development 1 3 2
  • 5. Reach some coherence in decisions about Optimisations for users (external and internal) Compliance with laws Simplification of evolution of applications Realisation of the strategy Natural evolution of e-gov Standardization of business processes fragments and unification of software Introduction of new tools and technologies Otherwise e-gov is a chimera Need for conceptual integrity BPM, SOA and EA for e-government
  • 6. Main technologies Business Process Management (BPM) Service-Oriented Architecture (SOA) Other technologies ECM, BEM, BI, BRM, MDM, ESB, BAM, ITIL, … Profound integration with Enterprise architecture (EA) Project management practices Principles for design of flexible systems All together as an architectural framework Adaptive architecture – a coherent set of existing technologies BPM, SOA and EA for e-government
  • 7. BPM is a tool for improving enterprise business performance BPM, SOA and EA for e-government BPM as a discipline (use processes to manage an enterprise) BPM as software: BPM suite (BPMS) Any process-centric enterprise has some BPM, but how can we industrialise this BPM?
  • 8. BPM, SOA and EA for e-government: steps of evolution Introductory architecture Target architecture E-Social system BPM, SOA and EA for e-government Portal-centic
  • 9. BPM, SOA and EA for e-government: existing applications Portal Government Partners Internal existing application BPM, SOA and EA for e-government Application 3 Internal existing application Internal existing application Application 2 Application 1
  • 10. BPM, SOA and EA for e-government: introductory architecture Government Partners Internal existing application Coordination and integration (BPM/SOA-based) e-Government BPM, SOA and EA for e-government Collaborative extranet (ECM-based) between partners and government e-gov service e-gov service e-gov service Internal existing application Internal existing application ECM – Enterprise content management
  • 11. BPM, SOA and EA for e-government: transitional architecture BPM, SOA and EA for e-government Government Partners Internal existing application Coordination and integration (BPM/SOA-based) e-Government Collaborative extranet (ECM-based) between partners and government e-gov service e-gov service e-gov service Internal existing application BPM/SOA service service Internal existing application
  • 12. BPM, SOA and EA for e-government: future architecture e-Government Partners service Coordination and integration (BPM/SOA-based) BPM, SOA and EA for e-government Collaborative extranet (ECM-based) between partners and government service service service service service service service
  • 13. BPM, SOA and EA for e-government: an e-Social system e-Social system Partners private service Coordination and integration (BPM/SOA-based) BPM, SOA and EA for e-government Social collaborative network (ECM-based) social service professional service public service public service social service public service voluntary service
  • 14. BPM, SOA and EA for e-government: use together different BPM tools BPM, SOA and EA for e-government Government Partners Internal existing application Coordination and integration (BPM/SOA-based) e-Government Collaborative extranet (ECM-based) between partners and government e-gov service e-gov service e-gov service Internal existing application BPM/SOA service service Process mining Case management Orchestration and choreography of services Definition of page flows
  • 15. Helps to reduce complexity and to increase flexibility Based on a BPM reference model Addresses the needs of the most difficult aspect – people Use of explicit and executable models Business process modelling in BPMN Rules for finding services and quick prototyping Guidelines for usage of different technologies Link with enterprise architecture Main advantages of the architectural framework BPM, SOA and EA for e-government
  • 16. Thank you! Contact information: Alexander Samarin [email_address] www.improving-BPM-systems.com BPM, SOA and EA for e-government

Editor's Notes

  • #4: The most important and least visible feature of the architectural framework is the flexibility of the delivered BPM systems. They are built in such a way that they are easy to change in order to address the concerns of all stakeholders involved: the customers, the management, the business and IT staff members, as well as external service providers. In other words, the BPM system is easily adaptable to practically all aspects of the enterprise.
  • #10: Design-ael-3
  • #11: Design-ael-3
  • #12: Design-ael-3
  • #13: Design-ael-33
  • #14: Design-ael-99