BSG-Basic-CV_00
- 1. Bernard Greenslade Personal Profile A motivated, adaptable and responsive IT professional with great enthusiasm and determination. Reliable and resourceful with excellent organisational and management skills, combined with the ability to prioritise a substantial workload, seeking a position which will utilise the technical and people skills developed through past work experiences and training in this field. Achievements Key role in successfully specifying, setting up & implementing new Housing System. Effectively restructuring UNIX system for Housing to improve functionality & support. Successful installation of Chip & Pin devices for PARIS receipting system. Managing upgrades and patches to systems (following ITIL) Part of the team responsible for the successful implementation of Oracle BI, (Data warehouse/dashboards). Creating effective UNIX batch processes & interfaces to external systems Education Last Full Time Education : Brittons Secondary School, Rainham, Essex From: 1974 to: 1980 Studied for 4 ‘O’ Levels (including Maths & English) Other Courses / Training : Date Organisation Course/Training 1989 City & Guilds (726) Coding & Programming in COBOL 1989 City & Guilds (726) Spreadsheet Methods 1989 Applied Data Education Services Professional Programming skills 1990 Havering Technical College (726) Health & Safety 1990 City & Guilds (726) Coding & Programming in PASCAL 1993 ICL Peritas UNIX Shell Programming & Utilities 1991 City & Guilds (726) Database Methods 1993 City & Guilds (726) Coding & Programming in C 1993 ICL Peritas C Advanced Programming 1995 Anglia Polytechnic University Introduction to Novell Networks 1997 ICL Peritas UNIX Shell Programming 1997 ICL Peritas UNIX Advanced Utilities & Features 1997 ICL Peritas UNIX Generic System Administration 1997 ICL Peritas UNIX SVR 4.2 Performance & Tuning 1997 ICL Peritas Mastering Networking Technology 1997 ICL Peritas The Operations Analyst 1997 ICL Peritas Business Analysis & Logical Design
- 2. 1997 ICL Peritas Structured System Analysis Techniques 1998 ICL Peritas Dynamic Systems Development Method (DSDM) 1997 ICL Peritas Rapid Application Development Techniques (RAD) 1998 ICL Peritas DSDM Managing DSDM Projects Version 3 1997 ICL Peritas Lan Technologies & Interconnection 1998 SkillAdvance Oracle SQL*Plus Developers Basic 1998 SkillAdvance Oracle PL/SQL 2000 M.G. Training & Consultants MS Access Intro. & Intermediate 2005 StayAhead Training Oracle Fundamentals 2005 StayAhead Training PL/SQL Stored Program Units 2005 StayAhead Training Oracle Discoverer (incl. admin.) 2005 StayAhead Training Oracle Forms 2007 LB Havering Advanced Project Management 2007 iseb ITIL (Found Cert. In IT Management) 2010 Oracle Oracle BI Applications 7.9: Implementation for 2011 Oracle Business Intelligence ORACLE 2015 Learning Tree XML Open University Undergraduate Courses Studied 1997 Fundamentals of Computing 1997 Open Mathematics 1998 Relational Databases 1999 Computing: An Object-Oriented Approach 1999 Living with Technology Work Experience May 2012 – 2016 Technical Specialist Development & Support - London Borough of Havering Support & Maintain OHMS Housing System Create & maintain SQL & Infomaker reports Support & Maintain of PARIS corporate payments system Maintain & develop UNIX interfaces & scripts Work with 3rd party developers and project managers Mentoring and training new IT staff Update & maintain PC software Jan 2007 – April 2012 Systems Development Officer - London Borough of Havering Management & support of Housing Systems Create & maintain SQL & Infomaker reports Work on Oracle BIEE to implement data warehouse & dashboards (secondment) Set up & maintain ETL for Oracle data warehouse (part of secondment) Assist in technical projects Work with teams on Oracle E-Business Suite July 2003 – Dec 2006 Systems Support Officer – London Borough of Havering Setup / configure / implement maintain Housing OHMS system Support Housing systems and users (1st – 3rd line support) Work with 3rd parties to develop / upgrade / troubleshoot Housing systems
- 3. Sept 1994 – June 2003 Housing Analyst/Programmer - London Borough of Havering Developing / maintaining / supporting in-house Housing System PC support & Maintenance Linux support & maintenance (for UNIX backups) UNIX / Novell server Administration Equipment / Service tenders Oct 1989 – Aug 1994 Housing Programmer - London Borough of Havering Develop / maintain in-house Housing Systems (CORA based) DEC PDP 11/44 & 11/70 Computer operations & administration Peripheral maintenance & repairs Nov 1980 – Sep 1989 Various Clerical Admin roles - London Borough of Havering General Computer operations Clerical & administrative duties Skills Key Skills Technical SQL (E.g. for supporting Housing database) UNIX (Built up from training, administrating & ksh scripting) InfoMaker (SYBASE Reporting tool) DEC Basic+ Programing Windows XML First, second & third line IT support MS-Office Suite (including Access) Housing System Support (e.g. OHMS) Payment System Support (e.g. PARIS) PC support Other Problem solving Numeracy Written and verbal communication skills (E.g. Supporting users, creating technical reports & user guides) Strong customer service skills (developed through all levels of user support) Excellent telephone manner Self-motivation and ability to take the initiative Ability to work well under pressure Able to take on responsibility (E.g. mentoring/training new staff, project work & tenders) Good organisation, with attention to detail (E.g. Creating reports & system interfaces) Excellent Teamwork skills (E.g. Working with customers & on projects)
- 4. Quick learner, keen to learn and improve skills Ability to encourage, motivate and inspire people Hobbies and Interests Building PC’s & using VMware / VirtualBox New technology