Build Developer Experience Teams for Open Source
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The document discusses the importance of developer experience (DX) in organizations, emphasizing the adoption of open-source tools and effective community support. It outlines key metrics for measuring DX, including adoption rates and documentation quality, as well as the significance of automation and tooling in enhancing developer workflows. Challenges in achieving good DX are also highlighted, along with the necessary skills for developer experience engineers.
Build Developer Experience Teams for Open Source
- 1. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. D X - BU Z Z W OR D OR ES S ENTI AL FOR OR GANI Z ATI ONS ? Build Developer Experience Teams for Open Source Arundeep Nagaraj (he/him) Developer Experience Manager - AWS
- 2. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Agenda 01 02 03 04 05 Let’s talk about DX DX Engineering Key metrics for DX Automation and Tooling Community Support
- 3. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. of scanned codebases contain open source 96% Synopsys 2023
- 4. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Consumer devices Cloud infrastructure Applications © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Open Source is everywhere
- 5. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. API SDK Client Libraries Documentation Tools Service Developer Experience
- 6. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Internal DX vs External DX
- 7. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Lifecycle of Developer Idea Docs Setup Learn Build Test Push Release Iterate
- 8. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Benefits of Developer Experience Adoption and Retention Enhanced Documentation Low friction Ease of Support Short feedback loops Faster iteration
- 9. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Organizational Challenges Languages Tools Frameworks Policy and Processes Investment and Funding
- 10. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Developer Experience Engineering
- 11. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Developer Experience Engineering (DXE) Product Product Management Developer Experience Engineering Documentation Developer Support Solution Architecture Contributor Support Developer Advocacy
- 12. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Skills for DXEs Technical Skills SDKs, APIs and client libraries Developer tool chains, including IDEs, text editors, compilers, debuggers and shells Development frameworks Databases, platforms and supporting software Code snippets and scaffolding Documentation, including technical guides, coding standards and tutorials Open source ecosystems Listen, Communicate and Learn Distill Complex Problems
- 13. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Key metrics for measuring DX
- 14. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Key Metrics for measuring DX • Adoption • Retention • Stars Ratings and Forks • Issues Velocity • Pull Requests Velocity • Define and maintain SLO’s • Documentation Issues
- 15. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Automation and Tooling
- 16. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Automation and Tooling GitHub Project Board GitHub Actions GitHub Dashboards GitHub API Prioritization and Labels GitHub Issue Templates Open Source Operations Health Score
- 17. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved.
- 18. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved.
- 19. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved.
- 20. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Community Engagement
- 21. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Community Growth - Discord
- 22. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved.
- 23. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved.
- 24. © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Thank you! © 2023, Amazon Web Services, Inc. or its affiliates. All rights reserved. Arundeep Nagaraj LinkedIn - @arundeepn X (Twitter) - @arundeepnagaraj